JN
Julie N
Active since Apr 2020
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
Unacceptable poor service
Truworths Mall of Africa 1. 1- 2 cashiers at the main payment point. 2. Security at exit asking me to open my bag to check, invasion of my personal property and space. I understand if it is shopping bag with Truworths purchases BUT there was none. I will not tolerate any person asking to open my handbag. Unacceptable.
0 replies
9 months ago
Poor communication Style leaving regular customer disappointed
Visited the Woolworths cafe on 17 July 2025. The waiter was abrupt in his manner, interpersonal skill and communication style. Same waiter also works at the cafe at MoA. As a regular customer I’m disappointed
0 replies
17 months ago
Bad Service
Online order was expected to be delivered on 28 Nov 2024, to date it has not yet been delivered. I have called the call center 3 times and have been told it was escalated. I have not been contact to be given the status of the delivery. IN2VNDR. Bad service.
56 replies
19 months ago
Thank you
I do not recall the name of the person that arranged my delivery but would like to say thank you for the speedy process. Very happy.
0 replies
48 months ago
Fraud linked to my MTN contract
Good day, This morning I contacted the MTN call centre to report that my account was debited for the amount of R3001 instead of the usual amount of R399/month. I spoke to Dimakatso Tjatji. Dimakatso informed me that two new contracts were loaded onto my account sometime in March specifying one of them being an iPhone 13 Pro device and another new contract. I informed that I did not consent, approve or agree in signing on two additional contracts and never received any devices. I was shocked. I have an iPhone8, for many years. The package contract I have is for data and minutes only The data doesn’t work at all. Dimakatso informed me of the two new numbers. Dimakatso also advised me that she blocked those numbers and transferred me to the fraud department supporting MTN to further investigate the fraudulent activity. I spoke to Mellisa Govender that advised me to send an email attaching the following documents: 1. SAPS_Affidavit_T Naiker 2. Identity Document_T Naiker 3. Proof of Address_T Naiker 4. Samples of Signature_T Naiker Please provide me the support to create closure to this case and for MTN to refund me the amount less R399. I am a victim and the culprits responsible for this fraud needs to be dealt with. In addition my FNB bank account was also debited on 31 March 2022 for the amount of R149, again I did not consent to any MTN Mondo service in order for them to debit my amount. I need to be refunded for this amount as well. The total amount for me to be refunded is R2751. I look forward to hearing the action taken and me being refunded of my money
0 replies
54 months ago
BAD EXPERIENCE, WILL NOT RECOMMEND
My bank account was debited for an amount when it was communicated to the Discovery consultant Finance Department and Financial Advisor that the medical aid should be be terminated. This is long over due and frustrating when there is no response in regard to progress. BAD EXPERIENCE, WILL NOT RECOMMEND.
159 replies
65 months ago
OneCart :Bad service and lack of consciousness
I placed an order for delivery on Saturday 12 December 2020. It was scheduled to be delivered between 2-3. It never arrived. I made contact with the store and eventually went to the store to collect my order. The store contact explained to me how one cart works and found a guy that assist with trolley to track down the women that did my shopping. Fortunately I found my order. I was told The driver was delayed. The service from OneCart is deplorable due to not meeting my service request and no communication regarding the issue of delivery. It was an inconvenience to me and my family. I would not recommend this vendor due to their lack of reliability abs communication.I called the number numerously to follow in real time. Message on Instagram to only receive feedback the next day. I was refunded the service fee BUT that is just an easy way out to put out a fire.bad service and lack of consciousness towards a customer.
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)