Active since Apr 2020
If I could give zero I would. DO NOT SIGN UP FOR AN OFFICE SPACE THERE. YOU WILL LIVE TO REGRET IT. You can never get a hold of their accounts department. They never respond to e-mails. They promise to call you back and never do. When you call someone who can't help you picks up and promises to tell someone to call you and you never get called. WORST SERVICE OF MY LIFE.
Life Dalview Hospital Paedetric ward is the most inhumane place ever. Your staff treat people like vegetables and not human beings.
On the 20th of July 2021 I submitted a script for chronic medication for my daughter. Today it is the 26th of July 2021 and we still have not received the medication. I have been calling everyday since the 20th to find out the status of the medication. Today I get told that it will take 4 working days. They say it will arrive on the 29th of July 2021. This is way more that 4 working days from the 20th of July 2021. And this is not a tracksuit that I ordered. It is something that has to do with a human being's life who has a history of being hospitalized because of her condition. I am not sensing urgency and I am sending incompetency.
They dont want to cancel my lease until I pay the outstanding amount. I have asked them to cancel the lease and then I make arrangements to pay the outstanding amount. They refuse to cancel it. Every month they send an invoice, for services that I have been suspended from using. On Twitter they respond sometimes, but most times they don't respond. They asked for proof that I had been trying to cancel the lease for a year now, I sent it to them and they said that unfortunately they wont be able to cancel my lease, until I settle the account.
Their service has really been shot during this lockdown. Trying to make arrangements for my monthly policy due to the financial constraints has been nothing but a nightmare. The email address on their website doesn't even work.
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