RM
Regus Management Group
Claimed Business
RM
Regus Management Group
Claimed Business
20 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|20 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Regus Management Group
Regus Management Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Regus Management Group across 234 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tadiwa M
1 reviews | Active since Jan 2020
16 Mar 2026, 11:27
IF YOU HAVE ANY OTHER ALTERNATIVE - DONT CHOOSE REGUS
I have been at this location for nearly six months and the experience has been a massive letdown regarding their 'support' services. Despite being billed for IT support, my phone system still does not work. You will receive invoices promptly, but actual technical assistance is nonexistent. I highly recommend avoiding Regus unless you have a strong legal team to hold them to their contract. Once you sign the lease, you are effectively on your own for the remainder of the term.
Helpful (0)
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Tadiwa M
1 reviews | Active since Jan 2020
16 Mar 2026, 11:27
IF YOU HAVE ANY OTHER ALTERNATIVE - DONT CHOOSE REGUS
I have been at this location for nearly six months and the experience has been a massive letdown regarding their 'support' services. Despite being billed for IT support, my phone system still does not work. You will receive invoices promptly, but actual technical assistance is nonexistent. I highly recommend avoiding Regus unless you have a strong legal team to hold them to their contract. Once you sign the lease, you are effectively on your own for the remainder of the term.
0
Replies (0)TM
Tadiwa M
1 reviews | Active since Jan 2020
16 Mar 2026, 11:20
IF YOU HAVE ANY OTHER ALTERNATIVE - DONT CHOOSE REGUS
have been at this location for nearly six months and the experience has been a massive letdown regarding their 'support' services. Despite being billed for IT support, my phone system still does not work. You will receive invoices promptly, but actual technical assistance is nonexistent. I highly recommend avoiding Regus unless you have a strong legal team to hold them to their contract. Once you sign the lease, you are effectively on your own for the remainder of the term.
Helpful (0)
|Replies (0)TM
Tadiwa M
1 reviews | Active since Jan 2020
16 Mar 2026, 11:20
IF YOU HAVE ANY OTHER ALTERNATIVE - DONT CHOOSE REGUS
have been at this location for nearly six months and the experience has been a massive letdown regarding their 'support' services. Despite being billed for IT support, my phone system still does not work. You will receive invoices promptly, but actual technical assistance is nonexistent. I highly recommend avoiding Regus unless you have a strong legal team to hold them to their contract. Once you sign the lease, you are effectively on your own for the remainder of the term.
0
Replies (0)MK
Michael K
1 reviews | Active since Jan 2020
23 Feb 2026, 15:29
Regus Office just dont do it !
1 star is too much. Charge you late payment fees even though you dont receive invoices, but never reply to emails when you request anything. Honestly, I would rather reccommend VBS as a banking solution than thse guys as an option for office rentals.
Helpful (0)
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Michael K
1 reviews | Active since Jan 2020
23 Feb 2026, 15:29
Regus Office just dont do it !
1 star is too much. Charge you late payment fees even though you dont receive invoices, but never reply to emails when you request anything. Honestly, I would rather reccommend VBS as a banking solution than thse guys as an option for office rentals.
0
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Phumzile M
1 reviews | Active since Jan 2020
15 Jan 2026, 10:49
Regus Offices
If I could give zero I would. DO NOT SIGN UP FOR AN OFFICE SPACE THERE. YOU WILL LIVE TO REGRET IT. You can never get a hold of their accounts department. They never respond to e-mails. They promise to call you back and never do. When you call someone who can't help you picks up and promises to tell someone to call you and you never get called. WORST SERVICE OF MY LIFE.
Helpful (0)
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Phumzile M
1 reviews | Active since Jan 2020
15 Jan 2026, 10:49
Regus Offices
If I could give zero I would. DO NOT SIGN UP FOR AN OFFICE SPACE THERE. YOU WILL LIVE TO REGRET IT. You can never get a hold of their accounts department. They never respond to e-mails. They promise to call you back and never do. When you call someone who can't help you picks up and promises to tell someone to call you and you never get called. WORST SERVICE OF MY LIFE.
0
Replies (0)DM
Dimakatso M
1 reviews | Active since Jan 2020
7 Jan 2026, 22:59
Bad service and utterly disappointing.
I was looking for a office work space for a day for an important meeting. I googled and came across Regus which falls under International Workplace Group. I sent a message via their website. Only to receive a response from one of their sales representatives and I stated what I needed. Never got a response after that. Then I received another email from their sales department. I stated once again what I needed. I was asked to provide my cell number and time to be contacted. I was promised to be called at 15h00 sharp. That time I made a request it was in the morning around 11am. I waited for my call at 15h00. Nothing happened. At 15h15 I sent another email to the daid person that promised that one of their representatives will call me at 15h00 sharp. She said she has escalated the matter to the manager and I will be called immediately. I waited again and around 15h45 I sent another email. She apologized and said I will be called. I explained that I needed to book and confirm that before as I would like to use the space on the 8th of January 2026 for my meeting. Once again she promised me a call but nothing happened again. I sent another email telling her that I will look for another service provider then she apologized and offered me that they options of being called the next day on the 8th from 9am - 4pm while I needed to book and confirm the space before the 8th as my meeting was set for 8th at 17h00. I am very disappointed to say the least. At some point I thought I was speaking to an automated machine but the signature on the email confirmed it was a real person. The first email came from Fatima Koning ( Chief Commercial Officer) then no response, and then from Thabo Nkosi ( Account Manager) then Jenny McDarmit whom promised me that I will be called be and she took my contact number and confirmed the time. It took me almost the whole day trying to secure a workspace or meeting room of which never happened. What a bad service from them and I was looking into using their spaces on a full time basis. I am shocked and utterly disappointed with their service. I wouldn't recommend them to anyone.
Helpful (0)
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Dimakatso M
1 reviews | Active since Jan 2020
7 Jan 2026, 22:59
Bad service and utterly disappointing.
I was looking for a office work space for a day for an important meeting. I googled and came across Regus which falls under International Workplace Group. I sent a message via their website. Only to receive a response from one of their sales representatives and I stated what I needed. Never got a response after that. Then I received another email from their sales department. I stated once again what I needed. I was asked to provide my cell number and time to be contacted. I was promised to be called at 15h00 sharp. That time I made a request it was in the morning around 11am. I waited for my call at 15h00. Nothing happened. At 15h15 I sent another email to the daid person that promised that one of their representatives will call me at 15h00 sharp. She said she has escalated the matter to the manager and I will be called immediately. I waited again and around 15h45 I sent another email. She apologized and said I will be called. I explained that I needed to book and confirm that before as I would like to use the space on the 8th of January 2026 for my meeting. Once again she promised me a call but nothing happened again. I sent another email telling her that I will look for another service provider then she apologized and offered me that they options of being called the next day on the 8th from 9am - 4pm while I needed to book and confirm the space before the 8th as my meeting was set for 8th at 17h00. I am very disappointed to say the least. At some point I thought I was speaking to an automated machine but the signature on the email confirmed it was a real person. The first email came from Fatima Koning ( Chief Commercial Officer) then no response, and then from Thabo Nkosi ( Account Manager) then Jenny McDarmit whom promised me that I will be called be and she took my contact number and confirmed the time. It took me almost the whole day trying to secure a workspace or meeting room of which never happened. What a bad service from them and I was looking into using their spaces on a full time basis. I am shocked and utterly disappointed with their service. I wouldn't recommend them to anyone.
0
Replies (0)TM
Thobeka M
1 reviews | Active since Jan 2020
19 Nov 2025, 09:17
Horrible company, all they care about is money !
Don’t come to the Westway office park Center , most of the time there is no nertwok and with the center WiFi they we depend on as clients, when that goes down they take 3 day sometimes to fix the internet! As I write this we have no internet from yesterday at 10:15am till today , it is now the following day at 11:17am without any concrete feedback
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Thobeka M
1 reviews | Active since Jan 2020
19 Nov 2025, 09:17
Horrible company, all they care about is money !
Don’t come to the Westway office park Center , most of the time there is no nertwok and with the center WiFi they we depend on as clients, when that goes down they take 3 day sometimes to fix the internet! As I write this we have no internet from yesterday at 10:15am till today , it is now the following day at 11:17am without any concrete feedback
0
Replies (0)KK
Kevin K
1 reviews | Active since Jan 2020
26 Oct 2025, 11:48
Regus takes your money
We have office space with them and they over bill, they don't stock to their agreements and hide behind their international liability clauses as they are not a South Africn company, if you use your credit card they will bill you haphazardly and when they feel. Becareful when doing business with them
Helpful (0)
|Replies (0)KK
Kevin K
1 reviews | Active since Jan 2020
26 Oct 2025, 11:48
Regus takes your money
We have office space with them and they over bill, they don't stock to their agreements and hide behind their international liability clauses as they are not a South Africn company, if you use your credit card they will bill you haphazardly and when they feel. Becareful when doing business with them
0
Replies (0)MM