JK
Jonah K
Active since May 2020
59
Reviews
0
Industries
Reviews
59 reviews2 months ago
Woolies Lies
I am writing to express my extreme dissatisfaction with both the quality of the flowers purchased from Woolworths and the subsequent handling of my complaint. The roses I bought appeared fresh in-store, yet deteriorated and began rotting the very next day. After I reported this, Aqilah from Customer Service responded on 5 February, confirming that I would receive an SMS within 3–5 working days for a R200 gift card. As of today, 17 February, no such SMS has been received. This matter has now moved beyond the initial product concern. I am deeply disappointed by the failure to honour the resolution that was communicated to me. Being given a clear commitment that is simply not fulfilled reflects very poorly on your customer service standards. I find it unacceptable that I have had to follow up on an issue that should have been resolved promptly and professionally. Between the substandard product and the unfulfilled promise, this experience has eroded my trust in the Woolworths brand.
0 replies
3 months ago
Worsening Woolworths
I placed the following review on Woolies Fern on Republic on the 22nd of January. "I always buy flowers from Woolies. This was the first time I bought from Woolies Fern on Republic. I bought the roses on 21 January and the next day they looked like they were two weeks old. It's an embarrassment as it was a gift." I have to date not received an answer from Woolworths after having sent them pictures of the roses and of the till receipt. Only a email to say they are looking into it. How long can it possibly take to look into the fact that the flowers were past their sell by date? Woolworths easily sweeping customer service under the carpet.
56 replies
3 months ago
Transparency
I visited Gold Capital on Friday, 02 January 2026, to have gold jewellery evaluated and sold. Unfortunately, I left extremely disappointed with both the valuation process and the level of transparency provided. I was offered an amount that was significantly lower than the actual value of my gold—at least R5,000 less than what it was worth. What added to my dissatisfaction was the lack of clear communication throughout the assessment. I was only verbally told the carat of the gold, without being shown the reading on the testing machine. At no point was I shown the weight of my items, nor was I informed of the Rand-per-gram rate being used to calculate the final offer. As a customer, I believe transparency is essential when selling valuable items such as gold. Not being shown the measurements or calculations made it impossible to verify or understand how the final amount was determined. In hindsight, I regret not obtaining a second valuation from another buyer, such as Gold Junction, before proceeding. This experience has left me feeling disappointed and dissatisfied, and I would expect a much higher level of openness and professionalism from a reputable gold buyer.
0 replies
4 months ago
Great experience, staff friendly and very helpful
Great experience, staff friendly and very helpful. Will definitely recommend.
0 replies
6 months ago
Crash Crusaders
Damaged Guitar. I left my guitar at Cash Crusaders (Randridge Mall) for a short-term loan. I handed it in in excellent condition and in its protective case. When I collected it, the guitar had severe body damage — clearly dropped or slammed while in their care. Staff promised the owner would call me back — no call came. I expect any business to look after customers’ property while it’s in their possession. Very disappointed. I want this fixed or fully compensated.
0 replies
7 months ago
Voda*****
Ref: Acc IO951911-5 Dear Vodacom, I am writing to you with absolute disgust at the way Vodacom has conducted itself in relation to the contract forced upon an elderly lady, who was blatantly misled into signing an agreement that she was told was for 24 months, only to later be informed it was in fact for 36 months. Your staff further compounded this deception by selling her two Vivo devices, which were falsely marketed as “among the best available phones” – an outright misrepresentation given their market position and capabilities. Misleading and exploiting an elderly person in this way is appalling, *********, and in direct violation of the Consumer Protection Act. To make matters worse, when we visited your Northgate store, we were advised that the contract ends on 1 November 2025. Based on that representation, we issued a valid 30-day cancellation notice on 30 September 2025, which was subsequently rejected by Vodacom. Today, on 2 October 2025, we went to the Cresta store, where we were then informed the contract ends on 1 April 2026. To add insult to injury, two further calls to your call centre provided two additional, conflicting dates. In total, we have now received four different dates for the end of this contract. This is not just incompetence – it is outright deception. Your inability to provide a single, consistent answer demonstrates how unprofessional, dishonest, and chaotic Vodacom has become. We demand the following: 1. Immediate written confirmation of the exact end date of this contract, with supporting evidence. 2. An explanation as to why your sales representatives **** about the contract period to an elderly lady and misrepresented the quality of the devices sold. 3. Written confirmation that the 30-day notice we submitted on 30 September 2025 will be honoured, with the contract terminated as per that notice. Should Vodacom fail to resolve this matter immediately and fairly, we will not hesitate to escalate it through every available channel, including: Lodging a formal complaint with ICASA and the Consumer Protection Ombudsman; Taking legal action for misrepresentation and ********* business practices; Exposing this case publicly to demonstrate just how devious and ******* Vodacom’s practices are. We will not tolerate lies, deception, and contradictory information from what is already the worst service provider in South Africa. You have taken advantage of an elderly customer in the most disgraceful way, and unless this matter is corrected, you will be held accountable. We expect your written response within 7 working days.
106 replies
8 months ago
Dissapointing
Dear Outdoor Warehouse Team, I received my order of a Ledlenser P6 Core today. While the courier packaging was intact and well-protected, I was extremely disappointed when I opened the parcel to find that the actual Ledlenser box was damaged and visibly dirty. This is not acceptable, especially considering this purchase was intended as a gift. The box looks as though it has been opened and closed multiple times, handled with no care, and certainly not in a condition one would expect when paying full price for a brand-new item. I find it both embarrassing and frustrating that a product meant to represent quality and reliability has been sent in such poor condition. I expect Outdoor Warehouse to uphold higher standards of customer service and product presentation. Please advise how you intend to resolve this matter urgently, as I cannot in good conscience give this to my father for his birthday in its current state.
53 replies
8 months ago
Lombard Tyres Honey Junction
I have twice requested a quotation from Lombard Tyres. My first request was submitted via the online form on Wednesday, 13 August, for 4 tyres, wheel balancing, 4 new valves, and wheel alignment. By 16 August, I had not received a response and therefore sent a follow-up email to the branch manager (managerhoneyjunction@lombardtyres.com). To date, I have still not received any reply or communication. Unfortunately, based on this experience, I would not recommend Lombard Tyres.
0 replies
9 months ago
Checkers Cresta
I'd like to say a big thank you to Zothile at Checkers Cresta for her outstanding service. She was incredibly helpful and friendly, going out of her way to assist me with the Checkers app so I could access a previous purchase slip for a refund. Her patience, kindness, and willingness to help didn’t go unnoticed — I truly appreciate it. She's an absolute star and a great example of excellent customer service!
0 replies
10 months ago
Brightness Dry Cleaning Parkmore
Despite advertising dry cleaning services, Brightness Dry Cleaning do not have any dry cleaning equipment on-site, relying instead on regular washing machines and tumble dryers. This has resulted in damage to delicate items, such as expensive jackets. Additionally, the scale used to weigh items for pricing is not zeroed out prior to use. I recommend customers ensure the scale is reset to zero before their items are weighed to avoid being overcharged. Transparency and care for customers’ belongings should be important when advertising dry cleaning services.
53 replies
Review Distribution
5 Star
11 (18.64406779661017%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (3.389830508474576%)
1 Star
46 (77.96610169491525%)