Active since May 2020
Please DON'T ever spend your hard earned money at UFO Furniture Alberton. "AFTERMARKET SERVICE" is not a word in their vocabulary, it is non existent! They come up with any and all excuses not pay out or exchange products you paid for and ARE still under warranty. Their employees have NO people skills and are so arrogant. ZERO STARS IS MORE ACCURATE, but on here we are polite.
I highly DON'T RECOMMEND!!! Bunch of time wasters! Chancers!!! I whatsapp them about spares, they give me prices and photos... Get there... Car is stripped and nothing is left of what they gave me prices on... Then has the audacity to tell me "Buy what we have and try elsewhere for what we don't" Then when you try and buy what they have, the price doubles... DO NOT WASTE YOUR TIME WITH THESE PEOPLE!!!
Promised a Generator and on 99% said it's no longer available for buying as he made arrangements for renting it out... After order was given and viewing was arranged. Oh and lied about the generator being "faulty" Pathetic service. Don't trust this guy! Take your business somewhere else.
Vox yeah where do I start... Signed up in September last year, october my service went down for 3days, due to my line being canceled between Vox and Vumatel.. Sorted out after numerous phone calls.. Sorted... Then come December, same thing happens, this time for 4days and after 100 phone calls with no one coming back to me, blame being thrown between Vox and Vumatel as per usual.. After shouting, swearing and almost canceling my service in total, they switched it back on... Now I am battling to get my refund for those 7days, as the mistake was not on my side and I refuse to pay for that after using almost R500 in airtime (got the proof of this)... Sent numerous emails and yet again no feedback... YOU DON'T CARE ABOUT YOUR CLIENTS, THAT IS CLEAR!!!!! And I'll continue letting everyone know how bad your service is till someone gets back to me and refund me. Ooooh and cherry on top... My premium went off this month in full and I haven't even received an invoice or statement from you like all the other months.. Pathetic service and people needs to know this before signing up.. As they signing up to a "SORRY FOR THE INCONVENIENCE CAUSED" BUT STAY WITHOUT FIBRE TILL WE DECIDE TO ASSIST YOU attitude.
Ridiculous, low standard employees, no sense of what they are doing, better to apologize than do their job correctly from the start, cause then it becomes the client's problem. Debiting on wrong date, not sending invoices,... Should I continue.. Oooh and don't forget their famous saying "the previous consultant FORGOT to tell you". Absolutely and Utterly disappointed!!!! I'm waiting for a supervisor to call me ASAP, cause team leaders is just as useless as their personnel.
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