FO
faizel O
Active since May 2020
48
Reviews
0
Industries
Reviews
48 reviews2 months ago
Excellent service
I would like to compliment A wonderful gentleman by the name of Inamandla jakavula very friendly polite and on the ball he is a real asset to the company he deserves a raise. Well done champ keep up the good work.
56 replies
3 months ago
Premium increase and excess
I've lodged a complaint about the annual increase and excess increase 2 weeks the response is got is someone will call me. I've still waiting for a call really naked are we just a number to you guys or don't you care about us or is it going to be Ai generated again.
56 replies
4 months ago
Premium increase
I've contacted naked insurance today with regards to my premium increase the lady advised me she will look into it and the increase is Ai generated really a premium increase of almost 50% and also my excess increased. This is not on. I'M not a happy customer.
56 replies
4 months ago
Harassment
Miway please stop calling me i told everyone that calls me atleast 3 times a day that im not interested in spoke to denzil now I told him the same thing he dropped the call in my ear. That's one of the reasons why I will not go with mi way
53 replies
9 months ago
******
Chicken licken robertsham are ****** i order two hot wings meal 8 with soul fire sauce when I was on the highway I saw they they never give me my soul fire sauce and my water.
0 replies
14 months ago
Pathetic service
I spoke to a gentleman by imandla last week Tuesday in the claims department. He advised me my claim has been approved and I will be refunded.up until today I have not received my refund. I even emailed him on Friday no response today which is the 03/03/2025 I emailed him in the morning no response again in the afternoon no response pathetic service he does not respond to your msgs.
71 replies
14 months ago
Pathetic service and no response
I've submitted all my documents to imandla in the claims department he doesn't even send you a email back stating he has received it.i called 4 times this week asking for him and he must call me back.ive send him emails no response is this how you treat your clients. Pathetic.
53 replies
16 months ago
Disgusting service
I spoke to a lady a few minutes ago regarding my claim she put me on hold for 20min and im calling from a cell phone really guys you think money grows on trees.
56 replies
16 months ago
Amazing service from Ni-shaat lamb
I would like to compliment a Ni-shaat lamb in the complaints management department. Thank you for the awesome service and always keeping me in the loop of what was going on you are a real asset to capitec and I hope they appreciate you. You are on the ball and very consistent and its very hard to find people like you these days you have really built up my confidence again with capitec. Once again thank you for the world class service I wish everyone could be like you very passionate about what you do.
0 replies
17 months ago
Bad service
I recently reported a ***** case over a month ago i spoke to a lady on Friday she said Busiwe from the ***** department is dealing with my case I have not heard nothing about it wost service ever from capitec Bank i can't trust capitec with my money if this is the service they provide.
56 replies
Review Distribution
5 Star
3 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
45 (93.75%)