ZM
Zimasa M
Active since May 2020
24
Reviews
0
Industries
Reviews
24 reviews4 months ago
Unpleasant experience for my kid's
Good day I am not happy at all with the flight attendants for flight FA159 departing from East London at 10:10am to Cape Town arrival at 11:50. Boarding pass for AJHV7D & EHG0BO. 3 kid's and it was their first time flying on their own and they didn't get any assistance with their meal vouchers. As much as they did not know what to do, I know that all attendants have a list of people that have vouchers on every flight but they failed to attend to my kid's and I am not happy at all with this. I always fly with you and to use you for my kid's was a no brainer as I trusted you and your services but you failed me and did not make this experience a good one for my kid's. I need a prompt response regarding my refund.
0 replies
6 months ago
Driver failed to call me before he left as usual
This Driver did not follow procedure that stated that he was supposed to call me before he decides to leave me behind. He did not call me as other drivers does to establish my whereabouts as the client. He failed to do that and only my colleague called Yonela Diniso called me and when I went out of the lift by 7:31 he was pulling out of the parking lot and said I should drive with Babalwa or Sande which was a lie because they left exactly when he was pulling as well. Many transport drivers saw me as I was running like a headless chicken after them and I called Yonela and she told me that the drivers says I should take a transport by Sande or Babalwa. This is not the 1st I am left behind by the transport whereas I have sat in a transport waited for people but I never get that previladge. Why? I had to use In Drive to go back home, and this is the 2nd time this happens. I will state it again, I will not leave a customer hanging and lose my job because your company is *********** and does not follow procedure. I have sat in a transport waiting for people who were calls and I never panicked. If HiFive has a personal problem with me let it be clear because at this point I find this very evil and unprofessional. Buy your Driver's Data and Airtime because I am taking it Heklo Peter again. I know you won't do nothing but 1 day you will. You are not indispensable, no one is.
0 replies
8 months ago
Biased, unprofessional and lying company.
I use this transport where I work and ever since I started on the 16th of June we have always waited for any person that is not in the transport but was supposed to be on there. We would sometimes leave 7:40 and mind you latest is 7:30 but we would stretch the time just to make sure everyone is on board to a point that they are being called. Today I went outside at 7:25 and the transport was nowhere to be found. The tall guy who is supposedly to be the coordinator said that there was a list of people that were supposed to be added on the Tester driver which is utterly bullocks because my email did not state that but he was so persistent that I was on a Tester Drivers list and he thought I was stupid like him. so now I ask him where is the Tester driver now that it's not even 7:30 and he had no answer. Om Sunday we had to wait for Xolani driver that never pitched and it was almost 8pm so we must wait for your drivers who aren't coming until Jesus comes but your drivers cannot wait for 10 minute's? Last night the coordinator told me that your driver's wait until 7:20 and explainto me why when we are the ones waiting on your drivers we mustn't get another transport by 7:20???? Seemingly your drivers are Prince's that must wait for us but we must wait for over 30 minutes for another car to be assigned to us and that is not gonna fly. We all know we wait until 7:30 since I started, that was the time and now last night it changes to 7:20. ow I wish your company was recognized by Hello Peter because I want to know about this Tester driver and why is the transport an overload.i will write to Traffic department and report an overload that the Tall guy told me about and this Driver that is being tested to drive humans.... inconsistent and very biased company that you guys are running. It's very unprofessional how you make us wait till Jesus comes for drivers but they must leave 7:20pm when we are still on call. I had to call my boyfriend to cone and fetch me because your failed to meet your own expectations when your drivers don't pitch we must ****en wait.
0 replies
18 months ago
Hacked after I gave everything personal to Vodacom
I just did an enquiry with Vodacom fiber for home and I provided all my personal detail's from Bank to my work address. Shortly after that I received a notification from Google that someone logged into my Gmail account and it is not any device I know, I tried to save it and when I add a 2 step verification code, I don't receive it from my email instead I get another email stating that I'm ready to get started with my new device which is not mine and not me using it. Please Vodacom check with your IT department because this is no coincident that right after I gave your company my details, I'm being hacked.
106 replies
23 months ago
Men's under is in poor quality
We bought Men's underwear's at Woolworths in Waterfront and we did check the sizes and we took Large. Now I'm unpacking my Man's underwear and it's huge, not fitted was unpacking it but the dark Grey one that I took out first is huge and the bottom part of the underwear is loose, you can tell that the minute my Man wears it, it will be baggy. 3 piece XGrey Bar code 6009226730108,bought it yesterday and I would like to return it, only took out 1 underwear as I was unpacking. I know there are exceptions made as I used to work at Woolworths myself and in this case I need your assistance because it was not fitted just the quality is poor compared to the underwear's my Man has from Woolworths. The issue is not the size but the quality is not good at all. You can call please call me at 0697905316 or 0812490121
0 replies
26 months ago
*****ulent employee Mihlali Yozi
I'm writing to ask your company to stop hiding a *****ster named Mihlali Yozi, I do see that your company has history with robbing people financially & now Mihlali Yozi that works for you is doing the same to innocent people. She pleaded for me to borrow her R5500 as she is employed by you & she will get paid & return the money but she knew we had an agreement that the money will come back with an interest of R2750 but she decided to run away. She blocked me all over & I even came to Teleperfomance & the receptionist said they don't have her name in the system which is a lie because she is working there. Her email domain says Teleperfomance. I have a kid to support and I need my money, how can such a big company hire people who *****s money from other people, how safe are you with your customer's confidentiality, we talking about US confidential Information for your customer's. You out so much Faith in *****ster and it's not her first time she takes money and runs away. The Police advice I take it into my own hand's. You need to do a background check in people and she is a smooth talker, well spoken but she knows she is a *****. I'm worried about your customer's information.
0 replies
34 months ago
Rude driver blowing Aircon
DD913 was delayed and we were sent Big Sky I am sure it's Intercape contractor's. The driver is soooo rude to an extent that the passe9fouggt because they have been asking him to put on a heater and the Bus driver is blowing Aircon like we him meat that needs to be cut ASAP. It is highly disrespectful not to consider passenger's wishes and there are elderly people here but we have sat and endure the Big Sky disrespect. Intercape is always disappointing shame and they are so expensive to be the lowest service provider's.
0 replies
35 months ago
Disgusting service
Extremely Late with no communication, it's my second time I have to wait for more than an hour and no communication received. They always state on their tickets that the passengers must arrive 30 minute's prior departure but they never on time and it's always more than an hour wait which is very disgusting because I did not pay for not being respected. Other people I was waiting with they did receive their communication from their respective Bus companies but Intercape Noooooo! They would rather surprise you and they do not wanna give refund on top of this nonsense service. Intercape used to be so on time, on point about everything but now they are just getting worse by day, something in Management is not being done right and no one is taking accountability of this. I'm never traveling with you Intercape you are low, low, low and it's a shame to even hear how you have lost customers because of not caring about your customer's and not respecting time.
0 replies
35 months ago
Best service ever!!!!!
We went for a Birthday celebration for my ***friend and we are all impressed by their service, the staff from the Azure restaurant to the Bar super friendly and professional. From the Guy at the door to the reception OMG all well mannered and sweet. I give it 100% for having such great staff. We went there on the 6th of May and on the 8th of May and both dates we were treated with respect and received pure warmth.
0 replies
39 months ago
Rude customer service Agent
Today we went to get my phone blocked at Cell C store in Garden Route Mall and we found 2 guy's who were wearing the Uniform and the other slim guy was by the cash register and then the very rude guy with a hair cut, very dark in skin did not even acknowledge us when we greeted nor looked at us. The guy by the cash register had to call him out to assist us as he saw that the dark guy with hair cut did not even intend to do anything to help us. We were eventually attended by this guy with a very stinking attitude and told us he cannot help us we need to call the customer care center but didn't even offer us to call them from their store nor give us their number. I was at Vodacom for my Brother last year to do a Sim swap and port a number and the customer service was excellent and they offered to call the call center themselves which they did and it was on a Saturday afternoon but the customer service was out of this world. We went to MTN after Cell C cause we wanted get MTN number and use them instead of Cell C and the customer service was 100% and we shared our experience we got from that very dark guy with hair cut from Cell C at Garden Route store abd they were shocked as to why they could not assist cause it is easier like that. We are buying our IPhone's with MTN not Cell C cause your Guy is rude and he dermines people. You should teach him that we are like Book's, he must never judge us by our covers. I'm disgusted as for him to think we not worth his service and he will deny it but you can go to MTN at Eden Meaden Lifestyle mall and ask about us. Very rude boy that dark skin bot and the light skinned one was okay.
56 replies
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