GV
Giovanna Van der Lith
Active since May 2020
6
Reviews
0
Industries
Reviews
6 reviews51 months ago
Poor unresponsive service
Worst service ever! Have to phone them for updates and they never come back to us. Been 3 weeks waiting for our Microwave and they have no clue when it will be done, what the hell? And the reception ladies are so rude and unhelpfull. Will never use them after this!
0 replies
61 months ago
Investors excuses
There is 262 shares that needed to be paid towards my Dad but he has past away, therefor my mom is the executor of his estate (she did get the Masters letter from the high court as well) we send through all the documents that was needed and they replied that the proof of residence was incorrect, we fixed the problem and send it through again - then they replied the Bank account letter is not valid and the need a statement, we fixed it and send it through then they replied a few days later that the letter of authority is not certified by the Police (we certified it at the post office) then we fixed it and send it through again... Then they replied a few days later that they need a Estate Late account without really explaining what it is, We went to the Bank and they told us my Dad didn't have a Estate late account - we notified them by email. They replied that all is in order and the documentation received will be processed and the money will be paid to my mom in 5 business days. Then 2 days later we received another mail saying that the Shares was sold and there is only 87 shares left and if we are still interested we need to fill in Form of Surrender. How can the other shares just be sold after all the trouble we went through? I queried it and they didn't even answer me but asked that we fill in a New Account Form again!!!! Did that just to find out the New account form needs to be in My Dads name... We are tired and emotional to have to go through everything over and over again. They never made it clear exactly all they needed from the start -how can all the documents be in order and the next moment its not and some shares are sold... Its like they are looking for excuses not to pay it out... the estate Late account my mom opened is only valid for 15 days before they close it again and she has to start all over again... We need help! This is exhausting and unacceptable.
74 replies
71 months ago
Order
My order was place on the 4th of June, every time I phone to follow up on my order no one has an answer for me. I'm still waiting for feedback and my order.
105 replies
71 months ago
Account and Profile
I've been trying to reset my password and my account was locked - every-time I phone customer service they ask me to send updated documents which I do and still no change and no feedback. My credit profile is not updated with my rehabilitation status for over a year now. This has bee the worst service.
210 replies
72 months ago
Scam
This is a scam, they let you adopt a pet and take your money and then they let a courier phone you and make you pay R15000 whereby they start to ignore you when you query this afterwards they block you and you loose your money.
0 replies
72 months ago
Homes4Puppies.co.za
They let you adopt a pet and you pay R4600, then a courier company phones you and needs R15000 deposit, when you phone homes4puppies.co.za back to query this they ignore you and block you, we cant get our money back, its a scam.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)