EB
Evelyn B
Active since May 2020
13
Reviews
0
Industries
Reviews
13 reviews6 months ago
The unlimited no cover
I joined the unlimited in March 2025, for medical cover. I have been paying R850 per month while they advertised R630. They never sent me the schedule of what I am covered for. They do not respond to any of my emails. The staff is too *********** to assist over the phone, so I waste R100 airtime each time I call. Yes, I missed 2 payments, but that was months ago. Now that I want to use my benefits the service providers keep telling me my membership is inactive. My child got sick, I took her to a doctor at Clicks, I could not use my medical cover because they told me my daughter is not a dependent on my medical cover. I had to pay cash. I'm querying this with the unlimited but they do not respond to my emails. I asked them to cancel my membership and to pay back all the money they deducted so far because we had no cover since the beginning, but there is no response from them. Please assist.
10 replies
22 months ago
Truworths is NOworths
Truworths handed me over for an outstanding amount of 455. I have been paying every month. My account is a little bit in arrears, but do they have the right to hand me over?
2 replies
22 months ago
Russels should not be linked to Joshua door
Russels changed my delivery date for goods from 6 August to 12 August. Why? I had to cancel all my plans to be at home for delivery, just to be told it is not being delivered. I ordered online. The call centre team is rude and unhelpful. This is my first confirmation I received from them. "Hi Evelyn Barends. We will be delivering your Russells order on the 2024-08-06. Someone needs to be available for receipt. To change the date, you can call Customer Service on +27 80 011 0775. Reference- 8019916517."
0 replies
24 months ago
Rain is pouring our money down the drain
Rain 4g network. They are deducting several times a month from my sisters bank account without her authorisation, fof my rain account. My sister did an eft from her account one month, om behalf of me, and few days later they deducted same amount from her bank account, twice, on the same day. She did not authorise this. Today they were trying to do the same. Not sure why, i arranged for an eft on 25th of each month. Seems they have 2 payment days in the same month, on their side. Please let them pay my sisters money back, immediately. My rain acc is for peter barends, id . 6002115125080 made arrangement for an eft on the 25th of each month
2 replies
29 months ago
Cash gone
I reported ***** on my daughters card in junr 2022, to date i have not been assisted by capitec. Someone took her card from me while i was ay the atm. I immediately reported it. When i went to capitec branch, it was confirmed that all her money was withdrawn after the incident was reported and the card should have bern blocked. The card was only blocked after the incident was reported. The reference nr. Is 95794437
1 reply
37 months ago
Absa wants to make me homeless
Absa is threatening to foreclose my property for a cash break they have given me and now turned it into arrears. All this while i was constructively dismissed by absa in 2019 and since then have not been able to find full time employment
1 reply
54 months ago
Sanlam don't want to comply to SARS
I have received notification from Sars informing me that my funds payout is put on hold due to an incomplete tax return for 2019 When I called SARS they have advised that they need a reconciliation from Sanlam for 2019 regarding a pension lump sum that they paid out to me. I have contacted sanlam on numerous occassions since November to assist me with the reconciliation, but no assistance this far. Please help .
5 replies
62 months ago
Eden Tech faulty products
I bought a charger cable for my laptop. After a few days, I decided to use the charger, but it burnt. I returned it to the store for a refund, but was advised they cannot give me a refund because it was against company policies. After a heated discussion with the shop assistant, he agreed to order me a proper acer charger. Although we agreed on this I still reported the matter to cresta centre management. I was assisted by a Mr. Kashin/ Kasheen, who immediately went to the store to assist me on resolving the matter. There the shop assistant, Mr Saha agreed to give me the acer charger, free of charge, once received from their supplier. More than a month has passed, I still have not received my charger. When I spoke to Mr Saha about 2 weeks ago he promised that I would get it after that weekend. I sent him a WhatsApp about 4 days ago, but no response from him.
0 replies
63 months ago
Unable to access funds for emergency financial assistance due to global pandemic
I have a retirement annuity policy with OM. Requested a withdrawal, but was declined. Policy nr. 15031845. Was assisted by grace de bod. The consultant declined, without considering that I informed her that I am unemployed, have no income to afford my daily living expenses and that I suffer several chronic illnesses for which I require daily medication and cannot currently afford it. I even asked if I could make a loan against my benefit.
1 reply
68 months ago
Flight centre...flying away with my money?
I have booked 2 return tickets to brazil in March with flight centre. Soon after it was announced that we could not travel due to covid. The flight centre consultant decided to book for my flights to be kept open on condition that I fly before 12 December 2020 and return before end March 2021. She advised against asking for a refund because I would only be able to get R5000 back. I then agreed to keep it open. In the meantime the agent got transferred. A new consultant took over, but I found that none of these consultants made any effort to assist me. I eventually asked the new one to assist me to get a refund as it was all over the news that airlines were now paying passengers their full refunds. I was told that it can take up to 12 weeks before a refund can be made. Well, it is now close to 12 weeks, and yesterday the consultant advised they have not received any feedback from the airline. Again, the consultant has failed in giving it any urgency. Please assist as I cannot afford to lose so much money.
1 reply
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
11 (84.61538461538461%)