LM
Leslie M
Active since Jun 2020
8
Reviews
0
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Reviews
8 reviews19 months ago
Worst shopping experience with Woolworths food Malibongwe
Worst shopping experience ever at Woolies food Malibongwe drive. Decided to take friends from a ekasi for a shopping experience I got accustomed to overtime only to be let down by the shopping manager Lebogang and Supervisor Phathu, they outrite racially profiled us and refused to scan my card for the groceries I was trying to purchase.. got given a story about my card not being in order whereas when making payments I don't encounter such issues with the very same card.. just wonder what's the point of being granted credit but the men in the ground don't deem us fit for their "brand".
0 replies
30 months ago
Great Customer Service
Best Customer experience with Country Road at the mall of Africa all thanks to a gent named Rudzani. This dude punches above and beyond the call of duty. Upwards and forward through and through gazi
0 replies
35 months ago
Refund after Money Retracted at the ATM
One of the ATM’s swallowed my money and displayed money retracted on the screen. Asked around and people just told me forget it, you’re not getting your money back. I went to a standard bank branch at the mall of Africa and a lady and a gent at the front desk were of so much help. I went in on the 5th of June the incident date and they assured me that on the 08th latest I’ll get the money back. I guess they went and did their recon and my story checked out and on the 08th I got the money back. Thank you Standard Bank and thank you to the friendly lady and gent at the front desk in Mall of Africa. ATM ID Date of incident Deposit Amount Account number Account name and holder is all they required to assist
53 replies
50 months ago
Hollywoodbets gambling with client retention
Hollywoodbets nonchalant approach to queries to them regarding customer services is appalling. No turnaround time to issues raised with them and they never initiate keeping clients on the loop of developments regarding issues escalated to them. My issue with them is activating my account but no one seems to phased.. I constantly have to initiate talks and with their famous closing statement "your issue has been escalated to the relevant department" and no one really bothers to find out if there was a resolution. Gobsmacked.. these guys are gambling with potential online clients and I just don't forsee them retaining a bulk of the ones they have now..
0 replies
58 months ago
Dstv looting from law abiding citizen
Whilst others were looting from hard working shop owners.. dstv looted from a law abiding citizen.. In an attempt to reconnect my subscription I was asked to pay 589.. I did just that and sent them PoP only to be told I must pay 629 afterwards ..
106 replies
63 months ago
POOR BUSINESS PRACTISE
I just placed an order for a laptop and repeatedly gave consent to an amount of R269.00 being debited from my account.. and i'm suddenly being told i'll be paying R487.00 monthly for 36 months.. having worked in a call center i understand the importance of sales and collection but this is poor business practice.. i already logged a call with their customer care as shown below and if i were to be debited i'll escalate the matter to the ombudsman "Good day leslie mabasa, Thank you for contacting Elite Mobile Support We have received your e-mail and a support agent will get back to you as soon as possible Your reference for your query is 2127219. Hello LESLIE, Thank you for placing an order with Elite Mobile. Your order reference number EM-61727508-1 is currently being processed. More information on the products you have selected is listed below. Should you have any queries please do not hesitate to call one of our friendly agents on 0861 103 195, or email us at support@elitemobile.co.za Details of your order: *Click on the logo below to view more details about your order. Item Preview Item Description Quantity Monthly Cost Debit Date View More MECER WIZARD + ZTE R219Z LTE MIFI ROUTER (CAT 4) + WE GROW SA (PREMIUM) @ R269 PM (R170 Finance + R99 Reduced Subs) on 2GB Data Price plan Top up (36 Months) (DV20DC782) 1 269.00 25 View More View More View More My Home with Life EM @ R159 Showmax, RescueBox, Viva Life Cover R5000 1 159.00 25 View More Cloud Guard @R59 1 59.00 25 Total - - 487.00 - Regards, Elite Mobile Support Team"
61 replies
65 months ago
Outstanding Customer Service
Outstanding service from Tshidiso at Capitec Bank in Rosebank, he didn't just render a service for my visit to the bank he went as far as advising me financially to improve my credit score.. "don't just take loans because you qualify and they're accessible, let there be a reason for your actions because when you'll most need it you'll be over indebted and that when the sharks catch you"
56 replies
69 months ago
Customer service
Outstanding Service from Fazal at the parts department and Dineo from the workshop.. amid the corona virus pandemic the above mentioned went above and beyond their call of duty to ensure I'm assisted to my satisfaction.. thumbs up you guys
0 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (50%)