HL
Hannelie Lakey-damons
Active since Jun 2020
22
Reviews
0
Industries
Reviews
22 reviews2 months ago
Bad taste in my mouth
Rcs PNP,you guys has the worst customers service! I ask for a settlement letter on the 5th letter is valid for 5 days.Paid in full the next day.On the 1Oth I ask to close my account ,couldn't first reason was it was arrears since October then the back and forth began.The next day I phoned again then the lady said I skipped a payment in January and it was given over to a firm,coz payment doesn't reflect.i called again the next day no one can give me answers where my payment went.i emailed proof of payment no one is emailing me back!in the meantime threatening emails and SMS keeps coming through,and the balance keeps growing!!why the settlement letter then?
321 replies
5 months ago
You suck
Actually wanted to give them no stars.ive been waiting for a dress for 2weeks going on 3 now.this dress is for an event that is soon.Tried calling, e-mail, message on social media platforms and noting.your customer service truly suck.and the way to get hold of you suck even greater coz some of your contact ways does not work.pay alot of money for sucky customer service.
0 replies
7 months ago
Pay insurance,but always a issue when claiming.
I don't know why the hell why we paying insurance,when everytime you guys takes your sweet time.First you said you will send out someone today to assess.Only to wait the whole day to get a SMS stating we should take pictures,get quotes and you want a damage report.This is very frustrating,When we bought this house the pool pump looked like it was on his last leg,and now it finally gave out you guys want 150 things before and then you will decide.your service suck,don't tell people one thing and then turn around and say another.
53 replies
10 months ago
SAFETY!!FAULTY AIRBAGS
We all seen the news of the safety issues with airbags of some of the models.so we took our car in coz for a longtime the airbags light came on.well Rola vw Vredenburg worked on it and the light was off,we thought okay all good,just the next day it came on again,now they are telling us we should pay coz there are bigger problems if the light when on again.How do we know that there are bigger problems? How do we know they did a good job with airbags?These people will rather let you pay for there mistakes
0 replies
16 months ago
Getting ridiculous, No apologies, i need solutions
Well at this point its getting ridiculous!,its now 2 days after replying here.People are going on holiday,so who do you think will receive the goods!you are a big company and you should have all your ducks in a row regarding holidays,black fridays but clearly your wheels are coming off.I NEED MY FRIDGE DELIVERED BY FRIDAY.YOU guys dont give a damn about your customers,all you do is apologize but come up with NO SOLUTION.I could ask for my money back,but the thing is then i have to wait an additional 5-7 days so i can buy a fridge.i dont want any words i want a solution to get my fridge here.and you should have atleast 1 or 2 samsung fridges instock if it goes on sale on a black friday.
168 replies
17 months ago
Delivery not on time!!customer service suck!
I went instore to purchase a Samsung frenchdoor fridge the 29th,First they said they have no stock ,only the demo that is on the floor.i went instore so i could get the fridge quicker.well the guy was very helpfull and said the fridge could come tomorrow (the nextday Saturday)or on 3-5 days.well im still waiting everything is just radio silence.This is not how you treat a paying customer.atleast let me know that delivery is going to take longer or just something.My other fridge gave in now i have to put my stuff in the freezer and run back and forth so the stuff dont freeze.Also if you have a black friday sale why is there no stock instore? Im past the point of frustration.i dont know what you doing but we have a problem!.
168 replies
18 months ago
Sies man!!!
Well i book 2 weeks ago on booking.com,everything was paid and confirmed. Well toda,a day before i am supposed to booked in,i was send an email the play was tripled book!!okay spoke to the owner of the apartment he apologize and said that its yours problem!ive been on the phone for 2 hours,still going,phone calls get dropped or hold for extended periods!your customers service is poor at its best!i wanted to give no star ,but that was not an option.
0 replies
20 months ago
Infuriating
For the life of me I can't get why a store don't have a phone number.I was looking for Swellendam Miladys number,coz they have stock nothing online.ive been calling the number on your site only to get through to wait for a agent then,the agents said she is going to put me through only then she put me through to hazyview or something.Well now all my airtime is out,thanks.If you have a store that store need number of they own not a extension of your/mrp number its infuriating.i won't be buying from MILADYS ever again.i think your whole set up and customer service is a after thought.
53 replies
21 months ago
Bad bad customer service
This company are working on my last nerve.its been almost 4 days since my application and nothing.your policy ,not me says 48 hours.i phoned you,got cut off didn't even bother to call me back!.all this back and forth is frustrating.Im done,your customer service is non existing.
114 replies
25 months ago
What the F is STANDARD BANK POWER CURVE.
Just checked my credit score, and it took a nose dive!Me and my husband have a bond with you, and pays it diligently every month.I DO NOT HAVE ANY OTHER ACCOUNTS WITH YOU, SO TELL ME WHY IN GODS NAME WAS AN ENQUIRY MADE BY STANDARD BANK POWER CURVE IN MARCH!!AND HERE'S THE KICKER IM UNEMPLOYED AT THE MOMENT, WHY WOULD I APPLY FOR ANYTHING I CANT AFFORD?And to make it worst it a HARD ENQUIRY,THATS WHY MY SCORE IS LOW NOW!I WILL GO TO THE OMBUDSMAN WITH YOU!!
106 replies
Review Distribution
5 Star
5 (22.727272727272727%)
4 Star
1 (4.545454545454546%)
3 Star
0 (0%)
2 Star
1 (4.545454545454546%)
1 Star
15 (68.18181818181819%)