Active since Jul 2020
A big thank you to Wesley and his team, I bought my car from them last year in November 2021,
Communication is very important, Hollard are just lacking that, they decided to increase premium twice this year without notifying customers, I only found out now when I received 2nd SMS notification and call them,
My sister and I we took a funeral cover with Dignity Group for our late mother, when I checked the list of things that we need to submit it was to many about 12 documents but we had to do it, the form says we will get the money will be paid in 48 hours but I got shock of my life when I was doing a follow up that it has change to 72 hours and they only paid us on Sunday on the day of funeral, I submitted my paper on Monday and the process started on Tuesday they only contacted me on Wednesday about missing page, date of death, and ID certified date which was dated 25 Feb 2021, I am so disappointed by them at the end the administrators were very chicky
Rain need to attend to customers queries, 1st they didn`t debit my account on the 1st of June and then boom R500.00 was debited yesterday and on Monday I sent a query asking them if are they going to debit, how should I go about paying, there was no respond then last night I got a message from Maxine and she explain their package, thank you for your email Rain need to send a detailed information after you received their SIM card on how to get connected, not just message that says your SIM is activated but you struggle to use it I also struggled with that,