HS
Helane S
Active since Jul 2020
12
Reviews
0
Industries
Reviews
12 reviews11 months ago
Canvas & More - EXCELLENT, friendly Service and Quality
I bought a product from Canvas & More on Take a Lot and the quality was so good that I visited their site and ordered a Mer**** C**** Chart for my grand daughter as well. It was a special request as I wanted it done in Afrikaans. I was kept up to date during the whole (very short and quick) process and my product was delivered in Oudtshoorn for my granddaughter only days later. Their service and quality is REALLY excellent and I would recommend Canvas & More anytime!
0 replies
11 months ago
WORST Service - Garmin under Guarantee - more than 3 months to replace
Worst Service and guarantee EVER! I bought a Garmin watch from Sportman's Warehouse Somerset West, in September, the heart rate monitor stopped working in February and I took it in to SW. It was returned to Garmin in JHB for assessment as it was still under guarantee. After numerous inquiries, I received a message that it would be replaced and I could collect. I went to the store on the 9th April to collect, however Garmin had sent me a bright Turqois watch instead of the black that I had. SPW returned it to Garmin to be swapped for the correct colour. Once again the whole process and on 9th May (a month later) I was informed that they had now only (ONCE AGAIN!) given a quote! So I am still waiting to receive my watch back and it has now been almost 3 MONTHS Later! To top everything off the new unit (IF I EVER RECEIVE IT) will only carry a 90 day guarantee...... This is the WORST service ever and although the ladies at Sportman's Warehouse Somerset West had been very apologetic, this service is simply unacceptable.
0 replies
22 months ago
Best Conveyancing Attorneys EVER! - Thanks Miltons Matsemela Somerset West!!
We recently sold our house and used Miltons Matsemela Attorneys in Somerset West as conveyancing attorneys and their service is simply amazing! They are extremely professional, give you feedback and access to a Lexis Tracker which is updated on a daily basis. You know the entire time exactly what is happening, they are pro-active and really have your best interest at heart. They stick to timelines and respond almost immediately to any queries. I would really recommend them to anyone who wants to buy/sell a property. Well done and thank you for amazing service!!
0 replies
23 months ago
Powertool Repairs - BESTEST SERVICE and Prices EVER!
I placed an order online with Powertool Repairs in Cape Town and it was seriously the best service I have EVER received from any online company. They have an online "person" you can ask questions about products - with immediate replies. Within half an hour after placing my order, Annette phoned informing me that the box of one of the sale items I purchased had a box which was slightly damaged (the product was still sealed) to confirm if I would still want it. She also informed me that the sanding paper that I bought with the band sander was not the correct size and she offered me alternatives! I was completely blown away. If this was any other company, I would have received the damaged box and be disappointed and incorrect size sanding paper which I would then have had to return. To put the cherry on top - my order was delivered the very next morning and there prizes are the best around! Thank you very much for the great service - I will certainly recommend them to EVERYONE!
0 replies
29 months ago
Nanette Rosslee, Somerset West - Best Audiologist in SA!
Nanette Rosslee and her staff are simply amazing. She has so much passion for people and hearing and she truly connects you to a world you didn't even know was out there! Realizing you have hearing loss is traumatic and unfortunately associated with old age, so it carries the shame factor, but Nanette has so much empathy and compassion that it makes the journey so much easier and you feel like visiting a friend. Thank you for helping me with acceptance and finding a solution and feeling brave for doing so! Thank you - I feel like I've made friends for life with you and your staff!
0 replies
41 months ago
Takealot's complete lack of service to rectify THEIR error!
I am a regular customer on the Takealot site and have always been happy with the service, however I ordered a product a couple of weeks ago and received the completely wrong parcel. I ordered 2x canvasses with Bunnies on for my Granddaughter and received a portable gasstove instead?? The process to have this mishap corrected has been the worst case of customer service I have experienced. It took about 15 emails to get them to collect the parcel (finally yesterday) and now I'm told it will take another 3-5 days to sort their side out - and then they may or may not have stock and could possibly refund me. It is like dealing with aliens! You cannot pick up the phone and speak to a real person, you just interact via the website and emails and each Takealot employee seems to have no clue what the issue is. They each give a stock standard reply and do not seem to read the email thread. I am beyond frustrated!!
0 replies
45 months ago
Outsurance for OUTSTANDING service and premiums!
Received excellent service from Outsurance. I contacted them on the app to cancel my contract as I was purchasing a new vehicle, seconds later they called. The plan was to cancel and shop around before making a decision. I was given a quote and then transferred to a senior consultant, Francis Monisi. He said as a Customer of 11 years they did not want to lose my business and offered me a premium of 25% less than my current premium. The new vehicle is obviously worth much more - so it was mind boggling. He also gave me advise on getting a proper comparison if I called the other Insurance Company and never once slated their service. I contacted them but the service and premium could not compare even close and I called Outsurance the next day to renew my insurance with them. Today I called with my new registration number and the lady on the other side was such a fresh breeze and so friendly and professional. Dealing with Outsurance is only a pleasure!
74 replies
45 months ago
We Buy Cars - Excellent Service - even better than the ad!
We Buy Cars provide even better service than what they advertise. The process is easy and seamless. They do what they say, when they say they will do it. Gideon van der Vyver came out to inspect my vehicle. He is friendly, efficient and extremely professional. He returned the following morning exactly on time and within 10-15 minutes the paperwork (all electronic) was done and the money in my account. I received an excellent price for my used vehicle and would recommend We Buy Cars to anyone!
134 replies
47 months ago
Appalling service from Kia Salesman
We went to Kia motors, Somerset West because I am interested in buying a new vehicle. I currently drive a Kia and always have it serviced there - so it was natural to return to Kia. However, I was shocked at the poor service received from the Sales Consultant. Apparently there is a national stock shortage of the vehicle that I am interested in. He offered the more expensive next option and when I said that I was not interested as it was way above my budget he basically lost interest. I told him that I am not in a rush and could wait for the model I was interested in, however I basically had to beg him just to show me the vehicles that he had in the lot as I had only seen it online. He scratched around for a key - then walked out to the lot and when I asked if he could open the vehicle, he had to go inside to get the Key! He walked lazily and at his leisure while we stood outside like fools. He then unlocked the vehicle and stood 2meters away without telling us a single thing about the vehicle. Not even 1 spec or feature was mentioned. I asked him why he had so little passion about his product and he said Kia couldn't expect them to have passion if there is no stock. I was appalled because to me this is a lot of money to spend yet the Salesman is not interested in my business? I asked if he could add my name to a waiting list and he said that he doesn't really have a list because it could take anything from a month to 3 and then customers get upset with him. Then I had to ask him really nicely if he could at least run the numbers for me, so I could see what the installment would be. He did so and gave me figures verbally. He did not print out anything, did not offer me his business card or a brochure and also did not take down my details as a potential customer for when he had stock! Then to add insult to injury he continued telling me that this specific model was made in India instead of Korea like my current vehicle and is not exactly the same standard as the models from Korea is of much higher standard with better finishes! I could not believe my ears and now I am questioning buying a Kia ever again!
0 replies
50 months ago
Danté Personnel - Simply the BEST
Danté is a TOP Recruitment Agency with the best staff. Our business is their priority, whilst they take just as much care with each candidate and always ensure that the right person is placed in the right position. If you want Personal Attention, Integrity and the BEST service - use Danté. But even more specifically go for the BEST - get Tamsyn Best on your team - you will never regret this!
0 replies
Review Distribution
5 Star
8 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (33.333333333333336%)