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Tombero B

Active since Jul 2020

5

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5 reviews

2 months ago

Shocking unprofessionalism! Two-month-old microwave broken, Hisense SA is ghosting me

I honestly don’t know where Hisense SA gets its positive reviews, because my experience has been an absolute nightmare of pure incompetence and zero care. I bought a Hisense microwave via Takealot. It lasted exactly 2 months before it stopped heating food. Appliances break, fine! but trying to get Hisense to honor their warranty is like screaming into a black hole. One of the official support email listed on Takealot (***)? Does not exist. The contact cellphone number? Dead. When I finally got through to them via email, I sent every single detail up front: receipt, model, and serial number. It took them 2 full weeks just to reply. And their brilliant response? They asked for a picture of the serial number. I sent it instantly. 3 days later, they rep**** again asking for the exact same picture I had just sent. Are the people handling the emails even awake? I have now been sitting with a broken microwave for 3 weeks while Hisense masterfully wastes my time. Takealot really needs to take over aftercare for them, because Hisense SA clearly has no clue what they are doing. To make matters worse, I also own a Hisense TV worth over R35,000 that I am currently struggling to license-register. If this is the pathetic level of service they give for a microwave, I am absolutely terrified of what will happen if my TV gives up. Buying Hisense is my biggest financial regret. Do yourself a favour and avoid this brand at all costs if the retailer isn't handling the warranty directly. Absolute ******* service.

1 reply

12 months ago

Absolutely terrible experience with Revive

Absolutely terrible experience with Revive. I bought a watch for a loved one’s birthday and it didn’t even work from day one. I returned it for repair or exchange, and even said I was willing to upgrade to the bigger 45mm Apple Watch and pay the difference. They kept me waiting for three weeks, only to turn around and dump a refund on me without my consent. At no point did I ask for a refund. I wanted a working watch. They simply ignored my requests, played games to avoid the exchange, and wasted my time. Only after digging did I realise why: they didn’t even have the watch in stock anymore, but instead of being upfront and professional, they chose to mislead me and brush me off. Now I’m left with nothing but wasted time, frustration, and a ruined gift for my loved one. Completely unprofessional and unacceptable. I will never recommend Revive to anyone.

2 replies

City ride my cars

13 months ago

🚨 Sold Me a Dangerous Car With a Welded Chassis – No Refund, Just Lies!

City Ride My Cars sold me a Hyundai Grand i10 (full cash) on 29 July 2024. They assured me it had only minor cosmetic repairs — nothing serious. We asked multiple times and the sales agent, Mpumi, confidently swore there was no major damage. Turns out, that was a complete lie. 2 days later, Dekra and Tyre&More both confirmed the car has a welded chassis — something that’s not only dangerous but basically renders the car ******* and unfit for Uber (which is the whole reason we bought it). I contacted them immediately — 3 days after purchase — and they dragged me for weeks. I only got to speak to the manager a full month later, and he told me, laughing: “You can cry wherever you want, nothing will happen.” 🤯 What kind of business talks to a customer like that? They promised to resell the car on my behalf (and take a commission, of course), but never listed it anywhere. I checked every week. Eventually, my wife pretended to be a buyer and called Mpumi — and guess what? Mpumi told her the car is already sold! So they’re lying to me and hiding the car, hoping I’ll give up. I took the matter to MIOSA. The dealership ignored every email and deadline. I’m not asking for miracles. I just want my refund; that’s it. I’m not asking for favors. I want what’s fair: you sold me a car that is dangerous, unusable, and *******ly repaired, and you refuse to take accountability. City Ride My Cars is a **** operation with zero ethics. Be warned — they’ll smile while they rob you.

0 replies

Cool Ideas Service Provider

36 months ago

CoolIdeas is one of the worse Internet Providers

Choosing CoolIdeas as a Provider was a very bad choice. After 3 months of using them, I'm deeply disappointed with the overall service. I experience frequent connection issues each hour for at least 5 minutes. And last month my connection was down for 5 days straight due to their maintenance, but they refused to refund me or at least give me a discount for the offline period. Since I work from home, I had to rely on mobile data and my internet budget skyrocketed, sensibly affecting my family. They show no remorse, and all their billing department had to do was to send me a link to their FAQ. Shouldn't ever trusted my friend on this.

2 replies

37 months ago

I would like to write a review about Rain Internet Service Provider

I would like to write a review about Rain Internet Service Provider. I was assisted by a very professional lady called Milicent Phumeza, to resolve billing issues with regards to my cancelation. I appreciated the effort to make me understand the nature of the issue, and she went the extra mile to make sure that I was billed fairly. It was a great experience. Nzanoa.

1 reply

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1 (20%)

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2 Star

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1 Star

4 (80%)

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