DV
Donovan Z
Active since Aug 2020
46
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0
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Reviews
46 reviews31 months ago
Momentum wear and tear
I have felt with these people for years .Changed from king price friend said they are good Sent my iPhone to them for repairs,after couple weeks had to go to repair shop looking for my phone .Got there it was in pieces they could not open so they erased everything Finally got phone and had to recover all my email data and most numbers gone .Finally took it back and they said can’t fix it battery was also different.Changed battery and gave it back Still not right so insurance said it can’t be fixed gave 250 Refund and that was that My daughter had to buy me a second had phone They never even gave me back value of phone Then had my outside awning break in one corner.Inspector said no it is wear and tear.I showed him fitted new gutter cutoff rusted gutter off and fitted new .He said it broke in the corner and said to him I water proofed while 10.5 metre gutter myself 80 years old How could I see into the corner .They just told me to ****** off wear and Tear.My pool motor packet up and they collected it .Waited two week came back wear and tear .Poolndoctor who inspected it just said nonsense replaced small part charged me 850 and brought it back .This is momentum wear and tear new name .Fridge started making noise as if door was open .There guy idiot came in looked took picture of panel .Got answer wear and tear .Got fridge company in used to work for Samsung .Showed me have to open front panel to Check.Said small part had to be replaced and fixed it .Paid him and that was that .wall hade developed large crack on one side next to next door peoples driveway .Phoned insurance inspector turned up and Got reply no won’t fix it ground must have got under wall and weakened it Would not help ..By they way roof quote was 32000 .At 80 fixed it myself cost me 8100 rand better than new and repainted whole thank .At my age do you think I have been fairly treated they could have helped along the line but refused everything Don van zyl 14 doddington way platterkloof glen 0718355756 Run away people you going to get nothing done
131 replies
37 months ago
How to survive in this tough money crazy country
Had claim on mu iphone as it cracked and stopped workink .Momentum sent there guys to collect After two weeks got in my car .Heck of a job findinf platinum repairs .Finally got there and asked .My previous repair was done by cell crazy at n1city and it was teady next day .Now two weeks layer have to go look for my phone .Got there guy was out other gentleman found it lying in pieces.Put it together and sais fine soory thanks .Found they had completely cleaned everything of my phone ?? went to cell crazy he repaired it reset icloud but still lost lots of info .Phone taken back as not same battery was in this phone .Finally got it back and still never been the same .Safety cover eas not even replaced.Cell crazy fixed and done all this at my expense 1050 .At least my phone now works .Then had ipad which cracked ovet a year ago but just used windscreen tepair glue and it held out fine for over and year.Then somehow it was dropped on corner and pieces came loose .Sent pice to momentum and been waiting over 9 weeks .Get replies from many but thats as far as it went .Why Why at 80 i dont claim for any old thing like many do .Then roof on awning collapsed and finally inspector turned up .I has previously seen rust on gutter and cut ild meyal off and reeced with plast .Then put sealind tapes 10 meyres along out side repainted and it looke great.Then we had rather dtrong wind and left corner collapsed .Inspector said not paying as lack of maintenance .I said so i must have X-ray vision to see rust inside.But took no note did not even offer to help .Got roof guys out and some crazy said it would cost about 30000 Being ex engineering guy looked in disbelief at this guy . Then got friend who does repairs and work all Around especially for ladies at ceramics factories.We worked it out wilth all materials and two nethre pieces ,cut of existing section and replace with steel plate .Max 10000 If that .Now i have insurance but dont have insurance .I dont have axray vision so how could i see see rust under gutter corner that has been there for twenty years .At 80 years old still keep going but running out of petrol ..My insurance was increase from 1500 to 2100 a year ago .I am suggesting they give back one years subscription and will find my own way around .Think this is fair And i will fix my ipad at cell crazy .Find another insurance for car and household as well .My name is Don van zyl and live in Platterkloof glen .
53 replies
38 months ago
Die Kelder Platterkloof
We find when we go to Kelder service great price not rip off like most .Sundays the buffet is fantastic .Took friend therevand they were amazed at service and food for the valuev
0 replies
39 months ago
No one cares about us oldies
I have been trying to get my iPad repaired Sent pics and asked if the could help Even sent quotes from cell crazy .Over 5 weeks nothing,phoned three times make you wait while the transfer you all over the place.Then you finally talk to them and they promise will get someone to phone .One guy phoned my iPhone faulty Sent him 6 messages saying I am at home disabled have to have hip Op .please call me Sent him message asking if he would call me this year or next ??? How can companies operate like this.At 80 years old I am not spring Chicken to go there and fight .How do it get any results .Donovan Pil on my wife nam N M E van Zyl as it is paid from Capitec account
56 replies
39 months ago
Mother financial money grabbers no service
Took out policy abound July last year. .Never got paperwork but just carried on paying. Then looked at my statements and tried to find these guys Phoned every warranty company no answer. .Then phoned bank had to go in as bank acc on my wife's name. .They gave me a telephone no and I called. Lady said I am not on the system . Now I think another scam stealing old people's money. So go and stop payment, next day get email saying no funds . Now. Have and email send to them where does this policy come from. gave my I'd and low and behold it is with them . Someone brain dead. I have been tying to get my wife's car serviced , So what can I do ? I have no policy don't even know what it covers. So I said not worried about helping me just give my money back and I will use it to pay for service .They just send me notification policy cancelled I must know got to hell. ?? So I emailed said just pay for service and will call it a day. Sent back policy cancelled ?? If I was younger and lived near them would ave gone in and made a noise but at 80 living in capetown semi disabled what can I now do. Stram Net thing car belongs to wife ,bank account on her name , policy on my name?? How did they get that right Very annoyed Donovan van zyl 4208225055081 I'd 4208225055081 Thanks you hello peter
0 replies
39 months ago
Terrible being old get ripped all the time
Went to citi vet Panarama my yorkkie had bad scin rash .I had been there Six month prior and they advised me to take out insurance.Looked at phamflit and it said occasional visit too vet .Signed up at 80 struggled with all these docs Got card and carried on paying 750 a month When I took Nuni in they took her temp ,gave her injection and charged me 1040.Was rather shocked my doctor charged me me 450 plus small cost for injection.Had to come back as other doctor had to check something or other .Took blood smear and gave me 4 days cortisone tabs and Ono the packet and bottle shampoo.R2000 plus .Sent copies to one plan that said I must go get invoices stamped ,went back made copies sent them back .No you need to fill I a claim form .Went back got claim form and sent it in.Few days later sent me email No this is not covered as you onl have hospital plan.Why would I want to have hospital plan have one for myself endless problems for payment .They just virtually told me not helping I asked give my money back and we will call it a day .Just cancelled my policy and left me hanging .That was the worst month my wife and I had no money left at all first time in my lulife felt completely defeated Love covers everything but not these days Donovan van Zyl 0718355756 I’d 4208225055081
0 replies
39 months ago
What and why everyone needs some much money
Had terrible pain in my back both side on July 5 th went to dr Posen to ask advice.He done full test which cost 2100 .Idmitted me to hospital .Asked back spcielist dr Jamie to come check .Lay there till friday9 doctor finally arrived To late to get X-rays so had to pay upfront to Bergman ros to get it done He asked for mri and all for what reason back specialist I saw later said ,clearly the X-ray shows hip Bones to bone .I looked at account after fighting with compcate over a month to send invoices..Was shocked when I saw account ,went straight to hospital and got print out for what they charged,R16000 .Then looked at dr Posons account 7500 .phoned his wife who said don’t worry it has been paid .I got rather annoyed and she told me politely she was busy .Wherr did extra 5000 plus come from .Only saw dr Poson once after that just walked in on the sixth and asked has back guy been .I was lying in agony as left side had made large bruise from my butt to my knee .All they did was give pain killers which done zero..When dr Jamie came he looked at results and prescribed tables 490 which I had to pay for .Done nothing I know it is a lot of work being a doctor but how much do they want to earn .Fell et Poson should refund overcharge to my medical aid
0 replies
39 months ago
Know on cares or does they’re jobs
Have been trying for over five weeks to get some kind of feedback no luck I have sent more than 10 mails ,phoned them from wife’s phone as there repairer had not fixed my iPhone .called three times explained what happened to iPad ..When it cracked I just fixed it with windscreen glue worked fine .But think it was bumped on corner and pieces came loose .Sent pics and they replied is this your iPad ..They said someone would call and open claim 5 weeks 10 email 3 calls just promises.At eighty I am not someone who claims for just anything .My iPhone glass cracked a year ago never claimed just went cell crazy and he replaced it while I waited .Paid 850 called it a day.Why are these people so dishonest .I have a whole part of awning broken on end of patio.I am fixing it at my expense even at 80 battling a bit .When do we get some help At 2020 per month I am battling to pay them .If they don’t want to help let them give me 10 months instalments back I will get friend to do the job Frustrating situation
60 replies
40 months ago
momentum don’t read there emails and queries
My I phone got cracked I had a fall .I am 80 and not the best when working around the house.Got authorisation and platinium repairs fetched Phone .After very long wait and me going all the way to playeniym repairs .Finally got it back they had completely cleaned all data .,just for screen change Phone went into disabled mode .Got desperate had it fixed again but Cel crazy cost 1000 including protection cover .Sent email to momentum complaining but got no feed back .Why did platinum do such bad job and why did I have to go to Cel crazy to restore all settings at my cost. Surley they should take of cost from platinum ??
132 replies
40 months ago
Really impossible company to deal with
Went into hospital 5 th July .Had pain both side of hips .Dr Posen who I asked for advice done full check on my heart 1800 rand sent me to hospital could not find anything wrong Lay in hospital four days in pain .Back doctor finally came 4 days later Made me do Mri .Gave me tables sent me home I have now unsuccessfully be trying to get copy of payment to doctors Sent 12 email ,phoned twice .Said they would send it .No go there were costs charged I was not happy with wanted proof .I want to go to fraud division to make case but seems they are hiding something or what .Now from my continuing to hassle them they have put my premium up Again .Last year was 4500 then increased to 4995. when I paid December acc they said I have shot paid they payment is now R5500 ?? What are they trying to give heart attach to get off there case All I wanted was a print out .Tried to find no for director refused to give it What a bunch ?? Donovan van Zyl Policy no 18031173
132 replies
Review Distribution
5 Star
4 (8.695652173913043%)
4 Star
0 (0%)
3 Star
1 (2.1739130434782608%)
2 Star
3 (6.521739130434782%)
1 Star
38 (82.6086956521739%)