Active since Aug 2020
Worst customer experience I've ever received. Purchaser door speakers, didn't like them as they sounded bad so I returned them on the spot. I was then told my refund will be processed into my account. 2 weeks later, no refund. When I call them they tell me to call the bank. Bank says no refund has been processed by the said merchant. When I call autostyle they tell me to whatsapp the query. When I whatsapp they tell me to call.
Worst experience of my life! I bought a car from them and within days, the car started having problems. From battery to machanical issues. The engine had to be overhauled and I was liable for a huge part of the cost now, 6 months later, the car is broken again. I'm standing in the highway now with a broken down car.
These guys sold me a car. Hardly a week or 2 later, the car wouldn't start. I contacted them and they organized a new battery for me. Hardly 2 more weeks later, the water pump gave in and I was stranded in the highway, I contacted Arno Brits who was the guy who sold me the car, he blue ticked me on WhatsApp. I wouldn't recommend anyone to buy a car there! They just don't car once you bought the car!
I have submitted my tax returns on the website and got a reference number on the 22 July 2024. 3 months later, still no communication as to why my refund hasn't been paid out despite me calling and being told that the case has been escalated further. Every time i call, i get a different reason as to why my case hasn't been allocated to an agent. Plus, the complaint procedure is as useless as the call center agents i have been dealing with!! Very disappointed with SARS because had i been the one owing them, they would have made sure i pay on time.
I recently bought some clothes at bash for my daughter. Upon waiting for delivery, i got sent a link to check the status as it progresses from being picked up from the warehouse and until it is out for delivery. I then saw a status that it is out for delivery to me, i checked the address and my phone number, everything was there and in order, cool. The day went by, no delivery. I checked the website again and it read "RECIPIENT COULD NOT BE REACHED". Mind you i work from home all the time and i am always available at said home address so clearly this was a lie or maybe the network was bad (rarely happens as my area is great with reception). I let it slide and the next morning i checked again, it said out for delivery, then later around the same time, it said "RECIPIENT COULD NOT BE REACHED". I then called them and they told me the parcel was given to the wrong driver who realised this after he'd left. Then on the 3rd day, the status on the website read "Delivered" which left me fuming because i didn't receive anything. I called them again and they told me the parcel was delivered to me to which i told the lady, no it was not then with attitude she said "give me your address again and i will escalate it" My problem with this is the driver had my number, why didn't he call when he was enroute to double check the location? who did he deliver the parcel to and why didn't he ask for identification to make sure he is giving the parcel to the right person. There is only one complex with the name is gave him in this whole city so i believe he is lying. So angry with this company and mind you, this is not the first time they deliver to me, they've done it before so i call bull**** on this whole excuse of him delivering to the wrong address.
On the 26 of August 2020, FNB debited my account R700 for #item paid no funds for the 20/08 which I clearly had funds in my account. I would like to log a claim. I want my money back please.
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