NM
Neil M
Active since Jun 2009
5
Reviews
0
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Reviews
5 reviews7 months ago
Bad experience with Truworths Baywest
I was looking for a new suit for my wedding. I bought pants at T Baywest Sep 9th. As they didn't have the matching blazer I consulted one of the attendants in picking the matching one online. There is nothing to state which goes with which, but I followed his advice. The blazer came Sep 16th. I went home and found the colour and material was not matching and went back to the shop. I couldn't find the slip for the pants at first. They refused to take the pants and the blazer back, even though I had the paper for the blazer and showed them the transaction on my banking app in when and with a reference number. Only upon escalation (aka making a scene and threatening them with legal action in an empty store at 18h30) they phoned the manager, who then agreed that I could change the pants. However, the 46 size blazer ended up being smaller than my regular 44s and 46 blazers at home and I had to return this. They said they didn't have the money and I have to come back today. I found the slip for the pants and told the manager when he phoned today and that he would have the money. He asked me why and I returning the clothing, I explained and he asked me when do I get married. I told him and he said "my condolences", to which I just said "mmm". At the store, the money offered was "floating cash", aka R1575 offered in R10 notes and R5, R2, R1 and 50c coins. I told him this is unreasonable and I will come back tomorrow for reasonable cash. I hope he will get it right. The other options for funds returs would be a 30 day wait to pay it back on my debit card, which is ludicrous. So here we are. I will probably not buy anything online at Truworths anymore and Truworths Baywest will not be my favourite shop anymore. I will avoid this shop and go to others first.
0 replies
8 months ago
Van Rhyns doesn't acknowledge payment and did ITC listing
At some point an odd medical account of my mom in her 80s got handed over to Van Rhyns. When I found out I paid it on her behalf 30 June, the exact amount. Van Rhyns kept on calling thereafter and I kept on telling them it was already paid. On 7 July the person calling asked to send a Proof of Payment, which I did the same day from the bank directly. However they kept on calling daily claiming it was not paid. The default email address is to "Louis". So I emailed him and asked him whether het got the POP. No reply. They kept on calling every day and then I got a notice that there is now an ITC entry against her. So, being gatvol I sent Louis another e-mail yesterday, another copy of the POP and stating just one more call and I start complaining on the internet. I got another email today about the ITC listing being done against her and got another call in why haven't I paid yet. So here we are. I sent a proper **** out email to the marketing email address on their website. Louis is the attorney the guy said over the phone. Shame on Louis, who doesn't check the bank statements, doesn't reply to emails, doesn't talk to the admin people and doesn't know what is going on in the practice. What a horrible company to deal with.
0 replies
67 months ago
Super pathetic service and FU attitude
Axxess has *****ed up my internet installation earlier this year and today, ordering for my mom, they ***** this up again. There is super pathetic internal communication, slow response and ignoring me, their online map is wrong regarding which network is where and the managemt has a FU attitude towards the customer. The router MUST be delivered by courier even living in the same city and costing another R249, collection is not allowed. But hey, they are the cheapest! We don't have customer service and it is not included in the price, just like Autopage used to do. Just look at what happened to them.
0 replies
105 months ago
MFC pestering wrong person for 10 months
Every month I am being pestered for MFC wanting a certain lady to pay her car. For the past 10 months I have been telling them that cell phone numbers are recycled and this number is now a business number which belongs to a large car manufacturer, far away from their client. However, MFC will not update their database. WOULD YOU TRUST SUCH PEOPLE WITH YOUR BUSINESS OR CLIENTS?
0 replies
130 months ago
Standard Bank still owes me R600
After paying some debt by agreement my last payment on 26 June 2015, my banking app on my tablet inadvertently paid R600 additional to two people, one of which was Standard Bank.<br> <br> Since then I've been trying to get them to pay me the R600 back, but I get no response. On the phone somewhere in July a lady said it was R599.84, but still nothing happened. Following up only brings silence.<br> <br> Funny how rude Standard Bank was when I did owe them money and how silent and slow they are now when they owe me. It was because of their bad attitude that I left in the first place as a client.
75 replies
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2 Star
1 (20%)
1 Star
4 (80%)