RJ
Raeeqah S
Active since Sep 2020
8
Reviews
0
Industries
Reviews
8 reviews20 months ago
Poor Service The Fix Atlantis
I have returned the item on 26 September, and to date it was not accredited on my account. I was into the store to do a follow up but was advised it would take 3 days to process as it was an online purchase. It has been more than 3 working days and my return has not yet been accredited to my account. No answer is given as to why. Poor service The Fix Atlantis Store
0 replies
52 months ago
Lack of understanding
Agent Handle to call poorly, jumped to his own conclusions without knowing all the details. Requested for him to call me back. No call received.
1 reply
55 months ago
Better your system.
Paid my account like I usually do, 6 days later my payment has still not been allocated to my account.
0 replies
56 months ago
International payment
Received a international payment but capitec won't clear the payment to my account because the beneficiary name was incorrect! This is ridiculous! Pay me my money!
1 reply
57 months ago
Sale item ordered but not being processed.
This is my second time buying something online that is on special - checked out/paid. It has been processing for 2 days. The other items are out on delivery! Why put the items on sale when you not able to provide the product? - We sorry we can't find what you are looking for. But it is part of my order.
1 reply
57 months ago
Online Shopping - TFG Bad service.
The Online Shopping department agents are incompetent. They cannot successfully help with profiles. Profiles are deleted for no reason. And when you ask them to help they can't assist!
1 reply
61 months ago
Capitec Fraud
Hello Peter I bought R50 Airtime for my new via Cellc Banking App. Transaction unsuccessful and it gave a ticket number but the money was DEDUCTED from my account. When I logged out and back in the money appeared. Without being in my transactions. When I logged out and in again. It was gone without being in the transactions. Only shows deducted ONCE. *There was also no transactions to that number* - but how can that be if the money was deducted? Capitec Please explain what fraud and theft is happening. This is my first time experiencing this with my banking app. #corruptbanking #capitecbank #bankingapp #capitecfraud #theft
1 reply
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)