IA
Imraan A
Active since Sep 2020
4
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0
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Reviews
4 reviews18 months ago
Pathetic Service basil green ford
Poor pathetic service feedback , my 2019 ford 2.0 XLT double cab with 35000km yes 35000km went in 4 times in a matter off 2 months for a week to 2 at a time with a fluctuating fuel gauge fault and my vehicle was handed back to me by the service manager acknowledging the fault and insists I must report to Ford SA and after logging that fault he still hasn’t dealt with my vehicle problem nor has ford sa come back to me . It’s another 4 weeks and 3 messages later still no feedback. Should I drive my vehicle through their showroom for them to sort out as I cannot drive my vehicle becos of the fuel gauge from 600 km to 15/10 empty and back to 500 not knowing exactly how much fuel is in and he and a tech says it’s normal .
0 replies
26 months ago
Mercedes centurion learn from tge so called backyard mechanics
36000.00 later end November 2023 and my car still a mess . Windscreen washer system replaced but still don’t work went back twice . Wheel bearing and knocking noises still a major issue , was supposed to be replaced twice . Sadly the service advisor is calling me back from Jan 2024 . The service manager thinks we don’t know about cars until you prove him Wrong . Until I park my car through the showroom windows they’ll attend to the problem if at all .!!
0 replies
64 months ago
Pronto to take contract but deliver Pathetic workmanship
Standard bank appointed Jenkinson whittle assessors who appointed pronto construction to rebuild my house that was gutted in Jan 2019 . They took a few months to remove the rubble alone and were using the old burnt material had I not caught them out . They rebuilt my roof incorrectly used incorrect material and after several months and requesting an engineers report did they admit they built it incorrectly . I showed them pics and they never requested the plans but did their own thing . I tried complaining to Standard bank and the assessors with no joy and now they insist on using pronto to oversee the rebuilding off the roof becos they got paid for the job . The second part off the roof was merely patched up with waterproofing like plasters on the roof and it started leaking in November 2019 and to date nothing . Record their conversations and have it in writing but I guess with my hundreds of emails to the assessors and Standard bank insurance I’m still waiting . My house was promised in June 2019 and hey it’s January 2021 and I’m still waiting .
0 replies
68 months ago
Worst place for service as there is none
I took my brand new ford ranger double cab as it picked up a problem with the park sensor and the bonnet lining a few times and they sent back with same fault . They couldn’t pick it up even after showing photos and videos of the fault . As fir the bonnet lining they refused to fit it as I didn’t purchase the vehicle from them and I gave the salesman the opportunity to match or beat the deal before buying from Klerksdorp. The manager was arrogant enough to give me a letter stating they cannot fix or replace a warranty part and I must take it to the dealership of purchase. Ford bruma is less than 1 km from place off residence. Never went back . Useless arrogant . Why doesn’t ford state you cannot send your vehicle to any dealership once purchased.
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4 (100%)