Active since Sep 2020
I have been waiting for my package for a month. DPD Laser lead me to believe my package will be delivered on the 14th of December at first. Then they change the date to the 13th of December. During the day while I am unaware DPD laser changes the delivery date to a later date due to a backlog.
Wait 24hrs and you still dp not get an update on where your parcel is or if it's close to being delivered. Their website offers minimal information and leaves the customer in the dark. Very bad service that takes long, I've been waiting for my package OVER A MONTH.
I have waited more than a month. The product has been repaired for more than a week and I called everyday, however I HAVE RECEIVED NOTHING BUT EMPTY PROMISES. Takealot is a lie, they don't deliver, they don't give on their promises. It is festive season now SOUTH AFRICA DO NOT TRUST TAKEALOT TO DELIVER YOUR GIFTS.
I returned my phone at the beginning of November. It is December, I have not received my phone back. The Takealot Returns agents lie, make up different stories and make excuses to calm you down, but do nothing to fix your problem. I have not had my cellphone for a month and I have been given more than on supplier for me to contact, who I contacted and said they didn't even have a phone that resembled mine. TAKEALOT HAS BAD SERVICE.
Take 2 weeks to fix a phone that does not turn on instead of replacing their defective product.
The driver, whom I did NOT request, declared I pay him the amount that the client who DID request the service did not pay. He had a valuable item of mine in which I was held at ransom and forced to give up unless I pay him the amount he was not paid. I HAD to give up an item that I OWN to pay for a service that I DID NOT REQUEST IN THE FIRST PLACE!!!!
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