MS
Mark S
Active since Oct 2020
6
Reviews
0
Industries
Reviews
6 reviews18 months ago
Disappointment with the condition of your cinema
Disappointment with the condition of your cinema I am writing to express my disappointment with the condition of your cinema. On October 22nd, which was my wedding anniversary, I took my wife to Suncoast for a meal and a movie. We had booked tickets for a film showing in Cinema 7. Unfortunately, throughout the entire movie, the roof was leaking, making for a very uncomfortable experience. The popcorn we purchased became soaked, and our clothes were drenched due to the leaking roof. We reported this issue to the staff at the counters, who mentioned that the cinema had been closed the previous day. They took our details and assured us that management would reach out to us. I have also reported this incident online and on Cinecentre WhatsApp line, However, we have yet to receive any feedback.
0 replies
18 months ago
Disappointment with the condition of your cinema
I am writing to express my disappointment with the condition of your cinema. On October 22nd, which was my wedding anniversary, I took my wife to Suncoast for a meal and a movie. We had booked tickets for a film showing in Cinema 7. Unfortunately, throughout the entire movie, the roof was leaking, making for a very uncomfortable experience. The popcorn we purchased became soaked, and our clothes were drenched due to the leaking roof. We reported this issue to the staff at the counters, who mentioned that the cinema had been closed the previous day. They took our details and assured us that management would reach out to us. I have also reported this incident online and on Cinecentre WhatsApp line, However, we have yet to receive any feedback.
0 replies
60 months ago
Refund Refused / Poor Customer Service
I went to Builder's Express (the Crescent) in Umhlanga, Durban today (26.05.2021) to return a wooden toilet seat that I bought on 05.05.2021. The paint around the pan lid was out and the wood was swelling and untidy. It was an inconvenience to me due to the defective product (Builder's Express Brand), and to my dismay, when I got to the Customer Services and spoke to a staff member, named Mitesh and thereafter, Sher, who stated that he was the Manager. They told me that they would have to send the product to their Supplier, as it was a defective product, for them to examine the item, and then get back to Builders Express and then they will call me. I then requested a refund, it was a defective product and the issue is between the Supplier and Builders Express, and they needed to sort it out between themselves. They adamantly refused to give me a refund, although I showed them the recipet that the product was purchased on 05.05.2021 and I was returning it on the 26.05.2021, which was not even 30 days, although the product had a 2 year guarantee. When I requested to see a Manager, Sher stated that he was the Manager. I am totally dissatisfied with their services, as I am a builder and a regular Customer who purchased for thousands of rands at the store. I went to the store just before 12 midday and later at 3.26 pm I got a call from Mitesh stating that I must come to pick up my refund. I was shocked and very disturbed that customers can be treated in this manner. Who was going to reimburse me for the fuel and the time that I had spent going to the store for its own defective product? Shop Tel. 0860994198/ 0860284533 website www.builders.co.za
0 replies
66 months ago
Excellent and Efficient Service
Greetings, I would like to extend my gratitude and thanks to Pharmacist, Devan from Longbury Pharmacy in Phoenix, Durban for his professionalism, ever willing to assist and give advice and for the accelerated and efficient manner in which he dispenses our medication. Pharmacist (DEVEN PILLAY) Balan 80 Longbury Drive Phoenix PHONE + 27 31 500 2626
0 replies
67 months ago
Poor Service turned to Excellent Service v
Greetings I just want to place on record my sincere thanks and appreciation to Melody Diets from Accounts Department at LegalWIse. Since the change over of my payment method from debit order to eft payments, LegalWIse canceled my policy stating that I haven't paid my membership fees for 3 months. I attempted to contact LegalWIse several times and they gave me the runaround. The agents from the Customer care promised to investigate and get back to me, however to no avail and I wasted a lot of money in airtime, which was in vain. One instant when I explained the situation to an agent she mocked me and said that they canelled my membership because non payment, even though I explained to her about the proof I had for the eft payments made. I however managed to get hold of their accounts department and spoke to Melody Dietsiso, who was extremely helpful and managed to get to the bottom of the problem. She kept me informed via emails and phone calls. The problem was that there were a few zeros in front of my membership no. and they weren't picking it up. She credited my membership with the fees I paid and reactivated my membership. Since then if I had any queries or needed some assistance I would call Melody l, who is eveready and friendly to assist and solve my problem with updates and feedback. Thank you Melody for the great service you have given. LegalWise needs more people like you to run efficiently.
53 replies
67 months ago
What is Value Added Services Charges? What Services are You Charging For?
I am very dissatisfied with FNB and regret moving to them from another bank. I will be changing back to my previous bank, as FNB services suck. They charge me every month for Value Added Services, which I don't know what it is for, I did not request for any Value Added Services and don't receive any Value Added Services. i have brought it to their attention before but to no avail. They are a rip off.
53 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)