Active since Oct 2020
Really sad how bad the service is from Leroy Merlin. Nobody updates you on their deliveries. Very inefficient system for online orders Unhelpful staff 10 DAYS still waiting for a response on my items that arrived Damaged, Wouldn't recommend buying online from them. I'd like someone in management to reach out to me to resolve this,
Terrible service and Rude staff. Even manager failed to resolve the issue. Ordered pizza at 19:15 received at 21:15 Ice cold. Gone are the days when. Debonairs cared about the customer.
I recently had a terrible interaction with woolworths Financial Services. They were supposed to assist with Changing debit order details in February and it was not done. On the Second of March I requested call recordings from them to find out who I spoke to and who was the agent that lied to me. Up till now 20 days later nothing from woolworths. They send an automated message telling you it will take 7-10 days for it to be resolved.
Absolutely Pathetic service from woolies financial services customer care. No response on email. Call to speak to agent for assistance to change debit order details and the agent Lies directly to me saying changes are done and i wont have issues month-end. Call back after now seeing details were in fact not been changed. I sent all required info as per Woolworths app for debit orders but according to the Agent As per their policy I was not supposed to type any info but only send bank statement and ID which is not a requirement according to their App. After complaining and requesting a call recording She then gives incorrect email address for me to request a call recording. E-mail address provided by the agent does not even exist. Woolworths needs to update their app and Specify what documents is needed because the LAZY agents Know Everything.
The worst experience at Burger King Northmead ever! The person who took my order messed up the order completely did not take down full order. When I was correcting the order (correct piece of chicken) I had to leave the drive through line and wait for them. Nobody came to bring my food for nearly 20 minutes, resulting in me having to go in store to find out what is happening. The staff inside acted very rudly and said they don't have any thighs so instead of explaining that and saving me 20 extra minutes they chose to make me wait. Terrible customer service from burger King!!
Terrible experience in pick n pay northmead mall on Friday 10 June... They had advertised a special for beef mince for R69.99/kg. When we arrived in store we noticed that the mince they had packaged and marked under the special price was actually ground beef, a very poor quality meat which is not the product that was advertised. We then called for the manager who was very rude to us, saying did we expect them to give us the highest quality meat for that low price. We told him that you can see for yourself this isn't the product you advertised. He then proceeded to being very arrogant with my mom sayıng he will pack for her mince the next day but how many kgs will she then take because of the price and was very sarcastic asking my mom if she is taking 100kg or 200kg. Very unprofessional manager Named Ben he didn't even give a last name. Overall pathetic manager.
Service is really terrible at the Springs branch. I placed an order at 5pm. The order only arrived after 6:30pm and it was done incorrectly. I immediately called the store to rectify the order and they said that they will send the driver back. At 7:30pm still no driver and no feedback. Nobody calls to give you an update. I called again at 8:30pm and they still haven't sent the diver at this time. 3 and a half hours after placing my order and still cannot enjoy the meal. If I could give less stars I would. Being busy is not an excuse to make a customer wait 4 hours like this.
Very friendly staff assisted with the online ordering. Really happy with the level of service for a 1st time customer
Great service from Teri Scott over at ketelkraal who kelped me out so much with my order. Very friendly helpful
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