DB
Dewald B
Active since Nov 2020
6
Reviews
0
Industries
Reviews
6 reviews39 months ago
Delivery sent to wrong Province
My order was supposed to be delivered on 22 March. Not 1 person has contacted me and instead it was sent to JHB instead of Cape Town. 4 consultants dropped my call. No manager on the floor to speak to. Complaint 9000293068 Order: 500582582 Not 1 person is able to help us. I would not recommend hi-fi corp to anyone. They do not even take my call seriously.
0 replies
42 months ago
Bas Customer Experience - Build it Somerset West
On 29 November I bought a Kreepy Krauly from Build it Somerset West. The sales man told me it would work in all pools. Upon testing the product I realised that the device does not work in my pool due to it being a smaller pool. The next day I returned the product to Build It and requested a refund. The manager refused to refund my money stating that the product was opened and used and my money cannot be refunded . My response was that, Obviously it has to be opened and used in order to test it. The consumer protection act states that if something was sold and incorrect advise provided then the item may be returned for a full refund. I requested the refund on multiple occasions however the manager refuses to assist. Every day I make multiple phone calls however no calls get returned. The manager then said that they can request a more expensive Kreepy Krauly. However to date my phone calls doesnt get returned. On 9 November the manager said that Kreepy will send the more expensive device and the matter will be resolved. On 11 November the manager said that Kreepy has now not returned their phone calls. Build it, all I am asking is that you refund my money based on an incorrect product being sold to me based on bad advise from a sales person. This goes against the consumer protection act. On 12 November I have left multiple calls and still no one calls me back. Please help me resolve this matter.
1 reply
58 months ago
Bad customer service
I have been sending requests to cancel my internet however I am nott getting any response back. Extemely poor service. I. Am not sure what to do anymore 603 Oceanview
7 replies
58 months ago
No installation and no effort to contact me
I have logged a request for fibre on 22 july 2021. To date i havr arranged multiple occasions for the installer to go into my new property i have bought. I had to arrange special access with the owner and web africa didnt show up and didnt make any effort to contact me. Firstly Web africa is alresdy installed. Why do we need to install again of there is already fibre? Second its not great service making arrangements and then not showing up and not making any contact with. Its been more than 1 month since ordering. I am moving in on 31 August and quite sure i wont have internet which will affect my ability to work.
0 replies
63 months ago
No Delivery Made!
My Order for the 1st of April was never delivered. Payment was made in February. Really bad service. We are still waiting for the cake and no contact from Net Florist. Not worth the bad service and very expensive prices. Order: 105327462
0 replies
68 months ago
No clearance certificate
Paid off debt review in March 2020 and still waiting for a clearance certificate. Ne feedback from any agents. No email replies. The 21 working day deadline has been exceeded and we are reaching 40 working days since last feedback received. I am hoping you can help me resolve this.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)