Active since Nov 2020
I’ve completed my qualification 2024 January, I’ve missed 3 graduation, I don’t get assisted when I call in, they always say they’ll get back to me that’s when they’ve answered their phones, I’m not owing them a single cent. I’m beyond frustrated.
I did a quote with them and told them I’ll inform them when my car finance application is finalised but they went ahead and deducted, I called more than 8 times only to be transferred from one consultant to another who make me to hold only to drop my call, they promise to call and never do. They have my banking details but I haven’t received my refund and no one has responded even when I send emails. ****** ****mers I want my money, for which car am I paying the insurance for?
They were very patient, professional as well as friendly.
Hi there I had property I had bought through FNB 6 years ago and decided to sell it last year, the registration was finalized in October, so as from November it was no longer on my name, FNB still deducted the bond repayment in November 2022 and it’s reflecting on my salary advice, I called them sent them the salary advice and they told me to wait for 40 days, I waited again in Jan I called to find out when will I be refunded they told me it bounced back they don’t have it on their side. My pay master couldn’t account because FNB deducted the money, they’re giving me the run for my money, they don’t want to refund me.
I purchased a duffel bag on the 15th of October and to date (06th Nov) I haven’t received it, last week they sent me the wrong order, I got frying pan instead and don’t want to come collect it, their deliveryman lied to me that he’s on his way to deliver my bag now they don’t even want to refund me.