NN
Nompumelelo N
Active since Nov 2020
4
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0
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Reviews
4 reviews26 months ago
Luso Africa
Their client (ELT Group) bumped my sister on the 12th of February in Germiston. Details were exchanged with the driver. I called ELT group and spoke to Shaun who told me that he is waiting for his driver to come back and update him on the accident. The next day he sends me the insurance details (Luso Africa) and the contact person Jose. We waited for the company to call and let us know what the is going to happen from this point on. Nothing. spoke to Jose on Monday 19th February. He told my sister to get a letter from our insurance company stating that we will not claim from them. What does my insurance have to do with this? You need to pay your client's claim accordingly. Called him again today (22/02) and he tells me to claim from my insurance. who are you to dictate to me what I should or shouldn't do when your company is responsible for paying their client's claims? I told him that doing so will increase my premiums and I am not at fault. "That is neither here nor there. You took out insurance to cover yourself in case of accidents" Excuse me?! So I must carry the 15% hike in premiums because you refuse to pay? Not on my watch. Side note: He asked for my name and i told him Nompumelelo. he tried to pronounce it then decided to call me Mpho. The disrespect of this man!
0 replies
34 months ago
Waste of money and time
I Placed an order on the 23rd of June Via Instagram. Sent through my POP as advised. I was told that I would recieve communication when my package is dispatched. I waited for a week and asked for feedback and I was told ÿour order is in process" whatever that means. I asked for my refund and was asked if I can give them this week to dispatch and I said i will give them until Wednesday the 12th. I have been talking to myself in the inbox but they are updating their stories. What company does not provide a contact number or email address for their clients? do not bother purchashing from them. They do not provide decent customer service!
0 replies
64 months ago
Zelri Prop is a scam.
I rented an apartment with them in Benoni. We moved out end of April and we were told the deposit would be refunded after the inspection was done and nothing was broken. We got the all clear from the maintenance lady that everything in order. She noted this in her report. After months of asking, they send a report stating that the rooms needed to be repainted and an oven rack was missing. It makes no sense when the report cleared us. Endless back and forth but no payment. The last email asked for banking details to make payment but nothing has been received. This was over 2 months ago. Absolutely pathetic service and unnecessary trauma.
0 replies
66 months ago
Hollard is horrendous
I have been trying to claim for my grandmother's funeral cover from them since end of September to no avail. I've sent the sms for them to call me back, dololo. One of their administrators Anna called me and told me she sent the documents to claims. Claims called asking for new claim forms to be filled which we did. No feedback has been received from them. Their call center is horrendous. No one actually answers their calls. Had we no had money to bury my grandmother, we'd still be waiting for them to pay out & accumulating a huge morgue bill. Don't take out their insurance!
112 replies
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4 (100%)