SO
Stuart O
Active since Aug 2009
7
Reviews
0
Industries
Reviews
7 reviews23 months ago
Disgusting telemarketing call
If i could 0 stars I would, I have just been contacted *******ly by one of your call agents (number: 078 593 9984). When requesting if he had permission to contact me he became extreamly rude and insulting. I will NEVER do any work with your business if this is how you think its ok to treat peaple!
53 replies
54 months ago
Contravention of the POPI act
Cold calling on a Saturday morning and the agent can not tell me where you obtained my details and where I opted in to receiving calls. Completely against POPI regulations. This will be reported to the regulator
0 replies
59 months ago
Insessent spam calls
If I could give zero stars I would. Calling me completely against the law as I never opted into this marketing. I have been called multiple times per day for the last 3 weeks, thanks to Truecaller I know when spam is coming through so the calls were ignored. The final straw was calling me on a Saturday morning to tell me that you will call me on Monday with more information about your products! For your sake you better hope the sales agent removes my contact details as I requested or I will be approaching the information regulator come 1 July
106 replies
79 months ago
Fiber line held hostage
Can someone at Cell C please help me out. I will be taking occupation of an apartment on 1 November and have tried to have fiber installed before I move in. I was informed that The Cell C fiber from the previous owner is active and still occupies the line and my order can not move ahead. I have tried contacting Cell C but have had no response, I have an email from the previous tenant where Cell C have confirmed the end of service. I would really appreciate it if this matter can be resolved and Cell C could release the line for me to use it as planned. Kind Regards Stuart
630 replies
120 months ago
Dissapointed in quality of clothing items
<p>While preparing for a business trip abroad I purchaed a few items of clothing from Woolworths, I was very dissapointed on two seperate occasions I was let down. On the first occasion I opened up a brand new shirt only to find that this was 3 sizes too small compared to the packaging! On the second occasion the sole of a pair of shoes that are only 4 weeks old seperated from the rest of the shoe, I have subsiquently paid for the shoe to be repaired but this is an additional cost that I would not expect when paying the prices that you do at Woolworths. Becasue I am not in the country I am not able to have these items replaced.</p>
0 replies
120 months ago
Overcharging on monthly bill
<p>While reviewing my current phone bill i noticed that the bill for the month was more expensive than I would usually pay. Upon further inspection I have identified that I am being charged R248 for a promotional 1 Gig bundle that i should infact be paying R99 for! This is unacceptable, what makes this issue worse is I am currently out of the country on business and am not able to contact the call center to sort this issue out! I would appreciate it if a representative would contatct me to fix this issue as soon as possible.</p>
53 replies
133 months ago
Good service fixed a bad situation
Early on Thursday evening, my 2013 Golf 7 broke down due to an electric fault, and while this problem is not expected from a car manufacturer with the quality standards of VW I was highly impressed with the professional service of VW assist. Within 10 minutes of contacting the call center I was assigned a reference number and given an ETA for the flatbed tow truck (which arrived 30 minutes sooner that expected). The call center agent was in constant contact with me to make sure that I was safe and that my car was being taken car of. I am disappointed that I will be without a car for the next few days but this is some what lessened by knowing that I did not have to worry about the logistics of having my car taken car of. I think the call center agent who dealt with my call ( unfortunately I did not get her name but I do have the reference number that was assigned to my call) should be commended for her high level of service and compassion. Ref No. 0002-1505-551701. Keep up the good work VW SA!!
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)