JD
Jason D
Active since Nov 2020
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Great service, they did not fight me on a 3rd party claim
Great service, they did not fight me on a 3rd party claim. It was seamless and easy to get the claim processed
53 replies
4 months ago
Felt like the conveyancers protected the seller, not the agreement
My experience with HBGSchindlers Attorneys during my property transfer was extremely disappointing and stressful. An Addendum was signed to protect me as the purchaser by retaining funds and setting clear timelines for resolving compliance and building plan issues. Despite this, I repeatedly felt the firm’s approach prioritised the seller’s convenience and preferred service providers, rather than strictly applying the Addendum as written. I raised serious concerns about the validity of the gas, electrical and electric fence compliance certificates and disputed them in writing. Instead of treating those disputes with the seriousness they deserve, I was repeatedly pushed toward proceeding on the seller’s terms and even encouraged to accept the seller’s ‘new’ gas person, while my objections were treated as an inconvenience. On the building plans, I challenged the completeness of the ‘approved’ plan pack immediately when it was sent to me, including highlighting discrepancies between the plans and the as-built condition (structural/layout changes in the main living area), and I also pointed out that one of the attached plans appeared to be for a different property. Rather than resolving the substance of the issues, responses leaned on ‘plain reading’ arguments and third-party statements, without demonstrating how the plan set was actually verified against what exists on site. The overall pattern left me feeling that my role as purchaser—and the protections built into the Addendum—were treated as secondary, while the seller’s preferred outcomes were defended and advanced. Communication became circular and the process felt designed to reach a quick payout outcome rather than a proper, contract-compliant resolution. I strongly recommend that anyone using this firm independently verifies all compliance certificates and approved plan sets early, and gets independent advice if there is any dispute. Based on my experience, I would not use this firm again. I expected neutral administration of retained funds and fair adherence to the signed Addendum. What I experienced felt one-sided and dismissive of legitimate purchaser concerns.
0 replies
45 months ago
False advertising! iStore turned me away!
I purchased an iMac from iStore Fourways, After talking to the sales consultant. I was happy with the product. After arriving home and un boxing the computer, I realised that I have not received the same bundle as on display. I went back to the store to look at the demo unit and price/description space next to the unit. The device on display has the Keyboard with TouchID and the one I received does not have TouchID. I call to speak to the manager and he makes some excuses and asked me to look at the website. I say that nowhere on display does is say that the keyboard is an optional extra. I advised I would be coming back later that day. After visiting the store for the second time. I spoke to a different store manager who called over the sales consultant and marketing person. They both confirmed that I should receive the bundle that is on display with the TouchID and that I should send an email with a photo of my bundle at home and send it through for it to be escalated. After doing so, I receive a response from the initial manager saying that I should have looked at the studio monitor next to this device and on that price tab it shows the TouchID as an extra, I asked why should I look at a different devices price list for details on the product I'm buying? then I get a response saying that I can exchange for an open box TouchID keyboard but I would have to pay in R3000. I refused. Then I receive a response saying that only the top 2 specs offered come with the touch ID, 256GB and 512GB model but not the 128GB model. I responded saying that nowhere on the price tag does it say that the different models come with different peripherals. They he called me to say I can return the 128GB iMac Bundle and exchange it for the 256GB model which has the TouchID keyboard but I need to pay the difference in cost between the two which Is also R3000. This is not okay. This is false advertising and false representation of the product that the customers see on display.
0 replies
50 months ago
6+ years and they treat me like absolute ****!
I must say, FNB is so quick to take you on as a customer, but when there is an issue on your account they are even quicker to terminate the relationship with you. I have had the phone put down in my ear over 20 times by Thabo Lebepe. long story short, My business account has been on hold for 2 weeks, The bank sends me notification they are closing my business account and i should go to any FNB branch to move my funds to a different account. I get to the branch and they tell me to do an EFT on my phone to my personal account. I do so. 1 hour later my personal account gets placed on hold. by the same Thabo Lebepe. I then need to wait till monday to speak to anyone with no money for the weekend. Monday comes and he finally sends me an email advising he is closing my Private Wealth Personal account too. I need to go to the branch and transfer the funds to a different bank. I try calling him and his manager with no answer. I go to the branch to send the funds then the branch cant reach him while i wait there for 4 hours to release the hold to send the funds and eventually give up and go home. Now today mid day he finally sends me a rude email saying i didnt listen to him and i did the wrong thing by moving the funds to my personal account the first time. Now he advises that my account will remain on hold untill he gets time to send my funds to a different bank. Like seriously. I didnt even have an issue on my FNB account, it was on my Standard bank account. but i get this treatment form this so called mazing bank. They close all my accounts except the ones where they make interest out of me. FNB this is not cool. You dont treat loyal customers like this. I have been with you for 6+ years and you do this to me.
106 replies
52 months ago
Cell C still impacting my credit score after 2 years of cancelling
2 years later and Cell C still shows as an expense on my trans union. I have asked multiple times for a paid up letter and keep getting promised one will be sent to me and still nothing. Now Cell C is blocking me from applying at the bank as they are still on my report. Please can you update your systems!
53 replies
55 months ago
FNB froze my account and won’t let me speak to a manager!!!
Can’t believe my main bank that I have been using for years treats me like a criminal. I was blocked from my business account for days when someone purchased something from me, then decided to take a chance and report the transaction. I have proof of payment and proof of the transaction. Yet my whole account get placed on hold and I have to wait for them to do their investigation which can take more than a week. When I ask to speak to the persons manager I get a cheeky response with a screenshot of their terms and conditions stating that the bank can freeze your account without notice. I’ve requested to speak to the manager 3 times and called in 5 times and still get turned down. This to me is just bad business. Who is going to pay for the days I’m not making money in my business account while I get ignored by the bank. Now we’re entering into the weekend where they don’t work on weekends so nothing will get done about this till next week.
106 replies
55 months ago
Are the banks really on our side?
Cant believe I'm being made out to be the Offender when I sold something to someone, Then they call the bank saying it was fraud and the bank askes me if they can return the money! I mean seriously. Then the amount disappears from my account with no email confirmation or reference number!!!
212 replies
55 months ago
Disgraceful actions
How can a bank freeze your entire account for someone sending you funds incorrectly? like do they think we can survive days without our money? And on top of that, They don't work on weekends so you have to wait longer to speak to someone. Even the branch wont assist you.
318 replies
64 months ago
Vodacom doesn’t care
After my last review their response was that someone would call me back. And guess what? I haven’t received a call
112 replies
65 months ago
Got blocked from calling Vodacom and they went back on their deal.
After a week of fighting for Vodacom to correct my upgrade. They blocked me from calling them. When I finally got myself unblocked. They make excuses saying there is a delay with the courier company. Another agent tells me no actually they didn’t process the corrected upgrade and now I need to re do the upgrade at almost R500 more a month 36 months instead of 24 as originally agreed. How can a company to back on an agreement after they persuaded me to do the upgrade and finalised the deal? Now I need to wait till feb for my phone. So much for getting it before Xmas So disappointed by this. Maybe next upgrade it’s time to change service providers.
112 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
11 (91.66666666666667%)