SC
Sheila C
Active since Nov 2020
7
Reviews
0
Industries
Reviews
7 reviews21 months ago
Russel Hobbs Kettle broke after 2 months now, wait 21 days for them repair it
I bought a Russel Hobbs Kettle online from Hi-Fi Corporation. The kettle stopped working after two months instead of exchanging the kettle, they are sending the kettle in for repairs and it will take up to 21 days. In my opinion Hi-Fi Corporation should have an arrangement with the suppliers about the quality of their products and what should happen if the products is not working within the 3 months. Customer should be allowed to choose between a refund or get a new same item that they bought. Items that breaks within 3 months and sent in for repairs are most likely to break again. Now i am considering whether or not i should just buy a no name kettle because they seems to last longer. This is really frustrating and annoying.
0 replies
37 months ago
Bad Service, Theft and No Accountability
I took my car in to Sparkling Auto Care at Menlyn retail on 28 March 2023 for dent and spray paint. My car was ready on 31 March 2023 at 6pm knock off time. I arrived at the branch at 6pm, they were still busy cleaning my car. I checked around my car and there was new scratches and chipped paint and point it out to Shaw ( not sure the spelling of his name), his responses were "the chipped paint was there before and we can polish out the scratched marks". Unfortunately it was knock off time so I told Shaw, I will arrange to bring my car in again for car polish. I took my car and on my way home, I realized my radio was not working, two perfumes in the storage compartment and two fabric softener were missing. When I got out of my car, I realized that my arial was missing that is why my radio was not working. On 1 April 2023, I called Sparkling Auto Care and they told me to bring the car in, the arial should be in the car somewhere because they had to remove the arial to wrap the car before spray painting. I met with Henk or Hank at the branch and explained to him that I have searched all over my car for the arial but still did not find it. I even told him about the new chipped paint, scratches and stuff that was ****** out of my car. Henk/Hank response was "it is the clients responsibility for personal belongings inside of the car" which I responded "it is not my main concern, my main concern is that your staff has sticky finger and nothing and noone will be hold accountable for this and it will continue". Henk/Hank assure me that he will find out what happened to my arial, he will check CCTV and that if he sees anything suspicion of theft, he will dismiss that guilty person/people. Henk/Hank said he will investigate this matter and get back to me on Monday, 3rd April 2023, as you guess no communication. I called on 4th April 2023 with regards to my arial still nothing. I did not get a feedback with regards to the theft either. I forgot to mention the cleaning job that they did was shocking to say the least. Henk/Hank and Shaw offered to clean and polish my car but I do not trust them and their staff. All and all I would not recommend them to anyone and good luck to those people who has their car in at the branch. **The two perfume that was taken out of my car were original perfumes, one was Calvin Klein and the other one was DKNY Delicious. I am not a materialist person therefore I did not make a big deal of this. Unfortunately I have a feeling that nothing has been done. there was no investigation and noone was hold accountable for this. So if you do decide to take your car there make sure you clear out everything!!!! There email is menlyn@sparklingauto.co.za and contact number is 012 348 4228
53 replies
39 months ago
Checkers App Sixty60
I purchased some items on the Checkers App (Sixty60) on 13 January 2023 for R417.96 but they did have stock on one items so the official amount was R262.97 so therefore R154.99 needs to be refunded back to my account which according to them will take 3 days but still till date I did not receive my refund. On 18 January 2023 I used the Checkers App (Sixty60) and the total amount was R149.98 but again one item was out of stock therefore my actual amount was R84.99 so R64.99 should be refunded back to me and again nothing. I have sent an email to help@sixty60.co.za but no response. I do not understand why I must chase for my money back. This is day light robbery!!!!!!!!!!!!! The items on the App is not updated as well so before checking out you have to select other alternative which again takes times. But if you don't select another alternative you will be stuck in the same situation as me.
0 replies
46 months ago
Unlocking Profile Nightmare
This is such a nightmare. So my account is locked because the system keeps asking for new password even though i have set numerous "new password". So i received a call from Transunion the very next day after i complained on Hello Peter. Unfortunately i was very busy and only had time to upload my documents late afternoon because i in and out of meetings all day. After i uploaded all my documents I did not hear back from Transunion. I went on to the website again my account is still locked. I contacted Transunion 4 times and each time the call ended because of my airtime. Transunion operators all have my information but noone called back and it was only the fourth call that the operator told me that it is only an inbound call center. While talking to the operator i found out that my proof of residence was older than 3 months so i need to upload the last one. I advise the operator that i have less then 1 minute left on my phone, the operator managed to get my cellphone and email so she can send me a link to upload the documents. Guess what nothing.... I am not surprised that the service is still at "we dont give a ****" level.
134 replies
46 months ago
Absolute Rubbish!!!!!
I keep having to create new passwords and once it is done i have to create new password again. This has been going on for month and i am still unable to log on to my profile. Further more, most of the information on MYTU is out dated, i have logged calls and it says that the update has been completed but when i checked it is still that same. This issue has been on going for over 3 years but nothing has been done. One of the excuses was that they get their information from MYCREDITCHECK, i also got my credit check and did see that they had some outdated information but they updated very quickly. So what is MYTU's problem. I did not grow with a lot of financial guidance and created financial problems. I struggled for years to get all my account settled. It has not been an easy journey and when it was all settled , I thought finally i can breathe but little did i know that settling the accounts is easier then getting Transunion/Credit Bureau to update all the accounts, contact details and residential address.
134 replies
64 months ago
Department of Home Affairs Centurion is ATROCIOUS!!!!!!
i use to go to the Department of Home Affairs in Centurion because it was organized, clean and fast. I have been to the Department of Home Affairs in Centurion 5 times in the last few months and it seems like the more i go there the worst it guest. I stood in line from 07:45 till 14:00 to get replace my ID . Me and many others was standing in the streets with blazing hot sun for more then 6 hours. There was no social distancing, there were no security guards and we were told that it is a hot spot for cellphone and bag snatcher. Furthermore there was only one line not one for application and on for collection. When i got inside the building, only three counters were open and we cannot use the Pandemic as an excuse because the staff were sitting next to each other. No one knew where the line starts or ends, everyone was basically sitting there hoping someone to ask if they had been help. This place is just unbelievably PATHETIC!!!! After being there for the 4th time I decided to take my friends advice and went to the Department of Home Affairs in Bronkhorstspruit and I was literally done within 2 hours. They were so organized, they had two lines, one for collections and one for application. The staff was incredibly efficient. I received an email and sms stating my ID is ready for collection and to my disbelieve my ID is at the Centurion Branch. What a nightmare!!! Since i am back work it is hard to be at the Centurion Branch early so i arrived at the Centurion Branch at 12:30 and was told by a female representing the Department of Home Affairs Centurion that the line had been cut off which to me was beyond frustrating because there was about only plus minus 15 people there and they are trying to tell me that they take 3 hours to help 15 people. Like seriously what the hell is going on there. The public service is so **** that it is become a norm. Does anyone give a **** about service? The only person that I want to give a good review is the female front desk staff at the Department of Home Affairs Centurion. She is the only one who is organized, friendly and willing to help.
0 replies
65 months ago
Rudest Manager/Boss Quinton from Prime Motor
There was a two cars that my sister and myself was interested in buying. Both cars cost R30 000 each. My sister contacted Prime Motor but because she is young and this is her first time buying a car she did not understand what the person on the phone was saying so I decided to call. I first spoke to the salesman and he told me that the cars are available but he is busy right now so he gave the phone to his manager Quinton. Quinton was so rude on the phone. I asked about the the two cars, I want to view it and buy it off straight cash if the conditions of the car is good. Quinton from no where starting going off stating that if I don't have the money I must not waste he time, he is the manager of Prime Motor, their cars are from Standard Bank financed that was repossessed and whatever he says goes. He further states that I need to deposit R15000 for each car in order to view them, which is R30000. I told Quinton that I can not pay R30000 without seeing the car then he hung up the phone. I don't understand how Standard Bank has a contract with a man like Quinton. I am not the type to complain or write a review but Quinton pressed all the right button.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (100%)