LF
Lynton F
Active since Dec 2020
8
Reviews
0
Industries
Reviews
8 reviews25 months ago
Uber support is useless
I took a trip on 11 March. Uber took R 120 hold and then debited me again R 155 for the trip. I was invoiced twice for the same trip. They have not reversed the R 120 hold and now are not responding further to my emails. They did say they would credit me with R 35. (For what?) I haven't received that either. I was an Uber driver for 7 years. Their support is sadly lacking in eptitude. I suppose that is because I'm talking t9 a computer not a person.
0 replies
49 months ago
SNAIL PACE SERVICE
This is my second complaint. The car which constitutes my income has now been in their workshop for three months. Attempts to obtain telephonic updates are unsuccessful I was advised on 5 April that the car had gone to Paint. This involves the front bumper and one side pannel. This should take an entiire week. Updates are non existent. Response to Hello Peter reviews is equally non existent. This concern is obviously oveer comitted or under staffed. I would not use their services again under any circumstances
0 replies
49 months ago
SNAIL PACE SERVICE AND LACK OF COMMUNICATION
This car has been at the repair centre for over two months. There was a delay in claims registration of over two weeks. Additionals subsequently sent through have either A) not been received or B) have not been attended to. The additional parts now required by Zambezi were advised to me telephonically at the end of January - The Additionals NOW CLAIMED were part of the list given to me by ZAMBEZI in JANUARY!!!! WHY ARE THE PARTS ONLY BEEING CLAIMED NOW AND WHY IS MIWAY TELLING ME THEY KNOW NOTHING ABOUT ADDITIONAL CLAIMS? This car is an UBER and my only means of income. This attendant loss of income runs to tens of thousands! The delays by MiWay AND the REPAIR CENTER are UNACCEPTABLE!
53 replies
49 months ago
Snail Pace service and lack of communication.
This car has been at the repair center for over two months. There was a delay in claims registration of over two weeks. Additionals subsequently sent through have either A) not been received or B) have not been attended to. The additional parts now required by Zambezi were advised to me telephonically at the end of January - The Additionals NOW CLAIMED were part of the list given to me by ZAMBEZI in JANUARY!!!! WHY ARE THEY ONLY BEEING CLAIMED NOW? This car is an UBER and my only means of income. This attendant loss of income runs to tens of thousands! The delays by MiWay AND the REPAIR CENTRA are UNACCEPTABLE!
0 replies
51 months ago
Trackerr inefficiency
I was iinvolved in an accident. On climung I was oblged to pay R 10,000.00 excess because my tracker had ceased to be functional two montths previously. Despite claims by Tracker that I was advised by both telephone and email, careful examination of both emails and phone recoords, no suxh advice was received NOR CAN TRACKER substaantiate these claims. They deny ANY responsibility. As my insurance insist that Tracker be installed I have no option to use another tracking device. Tracker have undoubtedly proved to be almost useless but the debit orders on a NON FUNCTIONING DEVICE continue.
106 replies
51 months ago
Efficiency
Mi-way has been cooperative - however it took in excess of two weeks to approve my claim. Having been in business in excess of 50 years I have dealt with many insurance companies. It has never taken more than 48 hours for Approval. While it might be a factor that my assigned consultant went on leave, I personally am very skeptical about an insurance that takes two weeks for approval. My car is my Income Earning necessity. The word URGENT does NOT apply to My-way.
53 replies
65 months ago
Bad service
DEKRA Silverton issue certificates with incorrect details and you have to REPEAT THE ENTIRE PROCESS - TAKE YOU PLACE AT THE BACK OF THE QUEUE wait for hours, JUST TO GET A TYPO CORRECTED!
112 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
2 (25%)
2 Star
2 (25%)
1 Star
3 (37.5%)