Active since Dec 2020
my money was paid Friday into my Solmate account and to date I haven't received my funds. All along they have been good but for the past 3 month their services are pathetic and I cant trust doing further transactions with them
after sales service are so pathetic, the app doesn't you to amend details its saying there is technical error, they don't answer calls if you call them in their SA call centre
Worst experience ever! When they are apply for tax directive their system is unable leaving gaps on passport number and they only picked it up now and cannot give expected time when this will be fixed and they did not even send out communication that there are having challenges applying tax directive for passport holder.
I app**** for 2 ports savings on the 7th of September on the 30th AF app**** for tax directive and was declined then I contacted Sars to sort my issue and it was sorted . i informed Alexander Forbes that the issue is sorted and they **** to me that they are reapplying for a directive. I have been calling Sars to check if there was another directive app**** for Sars said they last app**** on the 30th of September. Why would people say they re app**** yet they did not. Can someone from AF just help me sort this issue out. I am very disappointed by your dishonest lying that you reapp**** yet you did not?
I submitted my savings claim on the 7th of September 2024, to date I haven't received my claim have been sending numerous emails regarding feedback and I am being ignored
takealot splited my order , and i paid for the total order when i received the first delivery, and upon the arrival they still want me to pay for the total order thats a double payment , takealot aint safe anymore and i have been escalating the issue and still no joy, they sending emails one way to say your issue has been escalated and they delievery team keeps coming back and request for payment and i am saying know they they return send a message that they couldnt deliver because no cash was available yet they want to double charge me, beware of being scammed
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