AM
Amanda M
Active since Dec 2020
5
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Reviews
5 reviews5 months ago
Forbes won't release my valid claim
I am absolutely shocked by the gross level of incompetence of this well known organization. I submitted a claim for an unclaimed benefit August 2025, since then I have been calling and chasing Alexander Forbes to follow up on this claim. No feedback. Even when you call, the feedback is different with each operator. *****. Then SARS issued a tax directive for this claim, I couldn't declare it because I haven't received it as Forbes won't give me my money. They say the claim is valid but I guess they'll just hold on to it just because. Number 2 there's no tax certificate received from them. Absolutely disgusted by this level of service from these people!
142 replies
26 months ago
Claim made easy
Logging the claim was quick and easy. Efficient service from Mongezi Sibande.
58 replies
33 months ago
Useless Home Loans Department
I have requested for Standard Bank Home Loans department to provide me with a home loan confirmation that I need to submit to my life insurance service provider, I haven't received a single response in terms of when I am to receive it.. Their automated reply said they would respond in 48 hours .. still nothing! They were supposed to send me home loan statements on a quarterly basis (to the quarter ended June 2023), it is now July 2023 and I have received nothing from them. The banker informed me that they would call and I have been waiting for that call all day. I am appalled at such atrocious service to their clients because now they are holding up my insurance. What a useless department!
180 replies
65 months ago
Swindlers of note
Plain food, excessively overpriced. When we got the bill, the ****tail I'd ordered was charged at incorrect price (different from the price that I had seen on the drinks menu that the waitress had given me initially). I enquired with the waitress why there was a difference as I'd thought they'd made a mistake. She then brought a drinks menu with the higher price (exactly as the price on the bill). I thought maybe I'd made a mistake or overlooked something. Today my friend shows me the online menu for the exact ****tail I'd ordered and the price is the lower one that I'd seen on the first menu the waitress had given me. Basically I was scammed! And I don't know how that waitress managed to get a second menu with different, much more inflated prices. I would even take a picture of the bill but unfortunately that scheming woman took the bill cos she knew exactly what she was doing. Absolutely horrible experience at the Bungalow!!!!
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)