ME
Maretha E
Active since Jan 2021
48
Reviews
0
Industries
Reviews
48 reviews38 months ago
BAD CUSTOMER CARE AND NOT THE MINDSET TO KNOW BAD PRODUCTS ARE SENT TO SUPPLIERS
I bought a new phone and these daysPHONES DO NOT HAVE CHARGERS ANYMORE YOU MUST BY IT SEPERATELY. I discovered it at home. Went to my closest store PEP STORES HIBISCUS MARGATE Not even 4 months the charging cable came loose on the the copper sticks stuck in my phone. Went back after a long discussion they changed it. We went on holiday the second day the charger again did the same thing. NOT CHARGING, they said my brand new phone is the problem. Went to Telkom they pointed out to me the cheap junk charger was totaly loose at the end. taking it out THE EXAVT SAME THING, THE CONNECTION PIECE STUCK IN MY PHONE. D O N T BUY CHEAP JUNK CELLPHONE CHARGERS FROM PEP CELL OR PEP STORES. THE REFUSE TO CHANGE MY R150 BRAND NEW CABLE BAD BAD BAD CUSTOMER SERVICE IT IS NOT THEIR T LOSS THEY SENT IT BACK TO THE SUPPLIER. I WILL NEVER SET FOOT IN THAT STORE AGAIN. If I have to keep all wrapping boxes sleeves name it and receipts from everything I buy at there store I would have to get another built in cupboard.
0 replies
38 months ago
To incompetent to pull up a claim history to send to a client
What a absolute incompetent Insurance company. 1st they are incompetent to calculate a correct quote. 18months!!! after I had my insurance with them they discovered oepsi we forgot to add the premium for the building to the debit order. *Secondly they raised my debit order with R700 without notifying me and THEY decided without consulting me that the value of the building must be raised to 2.7 million rand, My goodness they are not even aware that the valuer to replace your house at the current building cost is THAT YOU MULTIPLY THE SQUARE METERS OF YOUR HOUSE WOTH THE BUIL**** COST PER SQUARE METER. *3rd they were not ware that your car premium must go down every year because it is an older model *4th They were not aware that if you drive less than 10 000km a year there is a special discount. *5th They have no clue how to set a summary from their system of you claims since starting your Insurance with them. There system do not have that facility to pull up a claim history. OR IS IT THE SAME INCOMPETENT PERSON WHO miscalculated my premium from the start, that don't know how to send it to me after THREE(3) E MAIL REQUESTS?? SOUTH AFRICA think twice before you insure with outsurance save yourself a lot of suffering and disputes.
0 replies
39 months ago
BLATANT STEALING WITH UNACCEPTABLE APOLOGY
If your Insurance is with OUTSURANCE check your debit order!! 4 months ago they without any notice they raised my dt order with R700.They never lower your car value. They raised the insurance of my house with R500!!!! Because they decide the value They don't even know the value of your building is calculated by the size of your building multiplied with the building cosy per sq m AFTER I COMPLAONDED ON ALL SOCIAL MEDIA PLATFORMS AND A VERY UNPLEASANT NEGOTIATING- THE DISPUTE -THEY OFFERED TO LOWER MY PREMIE WITH R504 PER MONTH AND APOLOGIZED FOR THE "GLITS IN THE SYSTEM" HOW MANY OF YOU CHECK YOUR DT ORDERS. WATCH OUTSURANCE WITH A SHARP APPROACH SPECIALLY IF YOU ARE A PENSIONER
0 replies
39 months ago
INCOMPETENT STUPIDITY OF TELKOM-STEALING FROM ACCOUNT HOLDERS
You just can't make this **** up. For 6 months Telkom is to incompetent to stop billing me on a expired!!!! ADSL contract. For the new LTE contract I NEVER!!!!! received a invoice for 6 months Excuse "they don't have my e mail address!!!. Dear oh dear. How would I received the previous contract invoice. Eventually the penny dropped after a twitter post and a lady called me-struggled to get the picture but it got sorted. THEY STILL OWE ME R703.05 CENT ON THE EXPIRED ADSL CONTRACT (GUESS I CAN KISS IT GOODBYE). STEALING AND DEALING is their forte. Currently AND FOR THE LAST 6 MONTHS!!! TELKOM take a dt order EVERY MONTH!!!. without sending me a invoice!!!! As true as God made apples TODAY!!!! I RECEIVED A THREAT!! THAT I MUST PAY MY OUTSTANDING BALANCE ON MY LTE CONTRACT.(ON WHICH THEY ALREADY TAKE A DT ORDER) Now this is gonna be ANOTHER FIGHT for the next 6 months and I will probable be disconnected. The damage that BEE is doing to society is mind blowing.
0 replies
39 months ago
KNAVISH FURTIVE RIP OF, OF CLIENTS
If U have your insurance with outsurance check your dt order Without ANY NOTIFICATION my dt order was raise by 35% MORE THAN THE usual amount OF DT ORDER deducted, in November&December Their knavish way of ripping of pensioners&very possibly the public(They brag with a bonus that will be paid to you for no claims BUT they ALREADY IT collected from YOU, praying you will not notice)
176 replies
43 months ago
Thank you Discovery for excellent service
I want to extend my sincere appreciation to Discovery Health medical aid with my unexpected most recent surgery I had to go through. Discovery paid all expenses and took charge after I was sent straight to theatre for surgery by my surgeon. Within hours Discovery had it all under control. Thank you DISCOVERY I am proud to be associated with you. In this emergency you rose to the occasion to ensure a stress free recovery for me.
133 replies
43 months ago
Shocking first hand experience with Rawsons Properties
I am actually surprised that this company have 1.9/10 on hellopeter.0 is a more accurate figure, I would rate them zero The list to describe there absolute unprofessional way in the property market is beyond shocking. I doubt if ANY of the agents comply with the most recent changes in the law required. Absolute shocking!! I have sold and bought 7 properties on the SC of KZN. Rawsons approached me, after I advertised as a private seller on the leaders in the field of property websites. ONLY WARNING to the public DON'T EVER CONSIDER TO DEAL WITH RAWSONS read why in google. On hellopeter.com-Follow the leaders in die market there is a REASON why they are the leaders. There is ALSO a reason why they "isn't claimed on Hellopeter"
0 replies
43 months ago
Thank you
Compliments for Cemair"s prompt response after a misunderstanding on medical assistance and change my booking on my return flight to Margate. Thank you Shaniel, Bianca and Martin.
0 replies
43 months ago
Bad customer care e mails ignored.
I am absoutely stunned byt the lack of interest if you request ANY service out of the comfort zone of Cemair. I 65 year old pensioner lady needs assistance from OR T on my flight home to Margate. After major surgery. Experienced absolute lack of interest or assistance from CemAir. ALSO the website is very user unfriendly WITH NO OPTION TO BOOK ASSISTANCE from point A to B
0 replies
45 months ago
LIES BAD SERVICE AND NO INTEREST IN A CUSTOMER
Telkom signed me on a contract for 2 years on a ADSL Internet LINE. For 2 years I struggled because they could not live up to the promise of a 2.8 line. When they investigated they said I was 500m out of reach of the ADSL sentrale. When the contract expired my monthly account went up with +- R150 I complained about the situation Telkom offered to relocate me to a LTE line. Wonderful promises and I will pay ONLY R99 for the new installation AT MY RESIDENCE ON THE SPECIAL THEY ARE CURRENTLY RUNNING. This morning I received a sms notification my LTE will be delivered today (and it is my problem to have it installed) EVERY time I call TELKOM, EVERY person have the excuse "my system is down at the moment I cannot accommodate your problem." IF YOU REQUEST THE ADDRESS OF THE E MAIL THEY WOULD ESCALATE THE MATTER THEY SAY NO YOU ARE NOT ENTITLED TO HAVE OUR CONFIDENTIAL E MAIL ADDRESSED. WELL in this case I WILL SEND THE COURIER WITH HIS PARCEL BACK TO WHERE HE CAME FROM. How do Telkom expect me a pensioner WITH NO EXPERTISE TO INSTALL AND CONNECT AND TEST A NEWLY INSTALLED LTE ROUTER IF IT IS WORKING AND IN ORDER. SHAME on Telkom for the bad customer care and service. It's all about money money money and NO INTEREST in the customer. Just chasing commission and then walk away.
0 replies
Review Distribution
5 Star
7 (14.583333333333334%)
4 Star
5 (10.416666666666666%)
3 Star
0 (0%)
2 Star
2 (4.166666666666667%)
1 Star
34 (70.83333333333333%)