LB
Lebogang B
Active since Jan 2021
7
Reviews
0
Industries
Reviews
7 reviews14 months ago
Poor service
I am disgusted by this insurance customer care, lack of listening skills, and lack of service. I have sent emails and called their customer care, and even today I am still holding on the line for over 20 minutes to get the recording for the insurance. Which their salesperson promised to auto-move me from the other insurance to theirs. I have been paying for two-building insurance for 4 months now, and I am not getting anywhere with this insurance. Instead of them sending the recording, I asked if they could send the recording for the will agreement, and I never asked for it. I am sure money falls from the tree to my account. Premature company with zero employees skills
371 replies
20 months ago
****MERS ,SELF CENTERED *******S
****MERS, THIS COMPANY SHOULD BE CLOSED. They only look out for themselves. 22 July 2024 I was hijacked. They rejected my claim and their reason was that I was hijacked due to neglect. I left my house with the car that was perfectly fine and on my way my car was making a sound I decided to pull over and check my tires and I was hijacked right there. Was I supposed to drive a car hearing very well that the car was making a sound that could lead to an accident and death? Putting my life and the lives of other drivers on the road in danger by continuing to drive the vehicle. After claiming from the insurance I was constantly being sent threads that they tried calling me and the claim would be rejected if I did not answer the calls. So I was supposed to be glued to the phone? I am sure that had I got ****d and killed they were going to pay and I am 100% sure that if it was a white woman who had this experience they were going to pay without any issues but because is a black woman they rejected it.
0 replies
23 months ago
**** service
2 years ago I asked for a money reversal because I did not get the goods I bought, I was told I will be charged an amount for that request irregardless of whether the account they are going to reverse the money on has money or not. Even today I have not received any feedback regarding that request. Today I am calling them to ask for the same thing this bank has not improved like other banks. I am told I need to go open the case my issue is a civil matter. I am leaving this bank for good. It’s useless and they do not improve. I am sure FNB can do a lot better
53 replies
49 months ago
Harassment and unprofessional
I have never been so harassed and abused financially like this Gym company gym ever in my life. It took them 2 years to cancel my account after my account expired not to mention me having to pay money for the service I never used. Still 4 years later they are calling me every ****** month telling me that I owe them when am I going to settle the balance. Even if this gym was the only gym I can afford I will rather stay unhealthy and broke than join it or to recommend it to anyone.
0 replies
63 months ago
Terrible service
In June 2019 we decided to buy a property in gaudrand and we were assisted by Tshepo Mabasa from property bees. we signed offer of purchase with the agent and weeks later we went to sign with the lawyers for transfer of ownership and paid both the registration attorneys(Nel) and the seller attorneys(TLT) . In September 2019 when we called both lawyers to ask them for update Shona from TLT attorneys wrote " The seller is an investor and he works with the council a lot therefor he is trying to assist with the meter query.As far as I can understand they need meters installed." some days were worse Shona would not even bother to take my calls nor return them. In November we called the seller and he told us us they need to pay the 99k for the rates. We kept on calling asking why are they not paying the rates and how long will it take to register the answer we got from Shona TLT attorney was " it will not take too much longer, seller is going to council to see if he can reduce them slightly as they are extremely high but we need to register this matter latest mid December, " we were delayed and not getting anywhere with these useless lawyers. They were just giving us problems no solution. Early December we then decided to cancel as there was no way forward to when will the seller pay the rates and we were always being asked about early occupation which was not an ideal solution to our problem and very tricky as we were told about it the day we signed. We met with the lawyer Mokgobi from Mokgobi attorney to help us with the cancelation these guy told us that he was going to draft a letter of cancelation and send it to the seller as the delay was from their side. I don't know if the letter was sent or not however every time we called the seller to ask them about the letter of cancelation they said they never received it. We then called them and ask them about how far is the process of cancelation. We kept calling and sending messages with no feedback Mokgobi kept on saying he will call us or get someone from his office to call us until today no call and no messages from him. He reads our messages and never responded. Last time when I contacted Shona from TLT attorneys she told me that the file is closed and the cancelation went through however there were conditions on the cancelation we paid more than 40 000 for both lawyers and we wanted our money back and we also wanted the money we spent on getting a lawyer to cancel as the delay did not come from our side. None of these conditions were met instead Shona told me that she spoke to me and I have paid the cancelation penalty she has a prove of payment and the matter is closed. When I told her that I know nothing about what she talking about she responded "I am also not sure that I am talking to the right person you could be anyone". To cut the long story short the service we got from all the parties was bad. From the day we sign until today we never heard from Tshepo Mabasa. We had to keep on calling both lawyers to get the progress of the registration ontop of that we lost alot of money as if we were the ones who delayed the process. FNB never called us to as their client to update us the last time we spoke to someone from FNB it was when they wanted me to switch to their bank. Mokgobi attorneys never bothered to even call us or show us that they will help us after paying money to help us with the cancelation
0 replies
63 months ago
I want my money back
In June 2019 we decided to buy a property in gaudrand and we were assisted by Tshepo Mabasa from property bees. we signed offer of purchase with the agent and weeks later we went to sign with the lawyers for transfer of ownership and paid both the registration attorneys(Nel) and the seller attorneys(TLT) . In September 2019 when we called both lawyers to ask them for update Shona from TLT attorneys wrote " The seller is an investor and he works with the council a lot therefor he is trying to assist with the meter query.As far as I can understand they need meters installed." some days were worse Shona would not even bother to take my calls nor return them. In November we called the seller and he told us us they need to pay the 99k for the rates. We kept on calling asking why are they not paying the rates and how long will it take to register the answer we got from Shona TLT attorney was " it will not take too much longer, seller is going to council to see if he can reduce them slightly as they are extremely high but we need to register this matter latest mid December, " we were delayed and not getting anywhere with these useless lawyers. They were just giving us problems no solution. Early December we then decided to cancel as there was no way forward to when will the seller pay the rates and we were always being asked about early occupation which was not an ideal solution to our problem and very tricky as we were told about it the day we signed. We met with the lawyer Mokgobi from Mokgobi attorney to help us with the cancelation these guy told us that he was going to draft a letter of cancelation and send it to the seller as the delay was from their side. I don't know if the letter was sent or not however every time we called the seller to ask them about the letter of cancelation they said they never received it. We then called them and ask them about how far is the process of cancelation. We kept calling and sending messages with no feedback Mokgobi kept on saying he will call us or get someone from his office to call us until today no call and no messages from him. He reads our messages and never responded. Last time when I contacted Shona from TLT attorneys she told me that the file is closed and the cancelation went through however there were conditions on the cancelation we paid more than 40 000 for both lawyers and we wanted our money back and we also wanted the money we spent on getting a lawyer to cancel as the delay did not come from our side. None of these conditions were met instead Shona told me that she spoke to me and I have paid the cancelation penalty she has a prove of payment and the matter is closed. When I told her that I know nothing about what she talking about she responded "I am also not sure that I am talking to the right person you could be anyone". To cut the long story short the service we got from all the parties was bad. From the day we sign until today we never heard from Tshepo Mabasa. We had to keep on calling both lawyers to get the progress of the registration ontop of that we lost alot of money as if we were the ones who delayed the process. FNB never called us to as their client to update us the last time we spoke to someone from FNB it was when they wanted me to switch to their bank. Mokgobi attorneys never bothered to even call us or show us that they will help us after paying money to help us with the cancelation
112 replies
63 months ago
fraud and poor service
In June 2019 we decided to buy a property in gaudrand and we were assisted by Tshepo Mabasa from property bees. we signed offer of purchase with the agent and weeks later we went to sign with the lawyers for transfer of ownership and paid both the registration attorneys(Nel) and the seller attorneys(TLT) . In September 2019 when we called both lawyers to ask them for update Shona from TLT attorneys wrote " The seller is an investor and he works with the council a lot therefor he is trying to assist with the meter query.As far as I can understand they need meters installed." some days were worse Shona would not even bother to take my calls nor return them. In November we called the seller and he told us us they need to pay the 99k for the rates. We kept on calling asking why are they not paying the rates and how long will it take to register the answer we got from Shona TLT attorney was " it will not take too much longer, seller is going to council to see if he can reduce them slightly as they are extremely high but we need to register this matter latest mid December, " we were delayed and not getting anywhere with these useless lawyers. They were just giving us problems no solution. Early December we then decided to cancel as there was no way forward to when will the seller pay the rates and we were always being asked about early occupation which was not an ideal solution to our problem and very tricky as we were told about it the day we signed. We met with the lawyer Mokgobi from Mokgobi attorney to help us with the cancelation these guy told us that he was going to draft a letter of cancelation and send it to the seller as the delay was from their side. I don't know if the letter was sent or not however every time we called the seller to ask them about the letter of cancelation they said they never received it. We then called them and ask them about how far is the process of cancelation. We kept calling and sending messages with no feedback Mokgobi kept on saying he will call us or get someone from his office to call us until today no call and no messages from him. He reads our messages and never responded. Last time when I contacted Shona from TLT attorneys she told me that the file is closed and the cancelation went through however there were conditions on the cancelation we paid more than 40 000 for both lawyers and we wanted our money back and we also wanted the money we spent on getting a lawyer to cancel as the delay did not come from our side. None of these conditions were met instead Shona told me that she spoke to me and I have paid the cancelation penalty she has a prove of payment and the matter is closed. When I told her that I know nothing about what she talking about she responded "I am also not sure that I am talking to the right person you could be anyone". To cut the long story short the service we got from all the parties was bad. From the day we sign until today we never heard from Tshepo Mabasa. We had to keep on calling both lawyers to get the progress of the registration ontop of that we lost alot of money as if we were the ones who delayed the process. FNB never called us to as their client to update us the last time we spoke to someone from FNB it was when they wanted me to switch to their bank. Mokgobi attorneys never bothered to even call us or show us that they will help us after paying money to help us with the cancelation
0 replies
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5 Star
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4 Star
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3 Star
0 (0%)
2 Star
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1 Star
7 (100%)