PD
Peter D
Active since Feb 2021
9
Reviews
0
Industries
Reviews
9 reviews49 months ago
A 'gunshop' worth visiting!
I had such a great time purchasing my firearm at Kalahari Arms, they made it an experience. The staff are committed to great service and are not only very friendly but also extremely knowledgeable. I took my son with me and we love everything about this store, from the large selection to the onsite shooting range. The staff are always making sure that everyone is getting the service they need and that the clients are happy. Well done to Kalahari Arms for employing such remarkable staff.
0 replies
49 months ago
A fairly unhappy customer
I wrote this as a Google Review a week ago before adding it here to Hello Peter 'At times I could give WebAfrica a 5, but at present, I can only give 3 stars. I have a 200Mbps unlimited, unshaped and uncapped line that gives me the required readings when I do a speedtest, but the line seems to slow down regularly, I often get a 'loading' sign when watching Netflix. Whenever I contact support, I am told that they need to do a port recreate, which temporarily solves the issue but within a few days, I have similar problems. WebAfrica have changed the Router, I have ended up paying for a much better faster router, but alas we come back to the same problem. It often gets escalated to 'The Critical Care Team', we change modem settings but long term there does not seem to be a solution. To save time, should I just begin each communication with, please can you do a port recreate? With regards to the WhatsApp help, I find the bot Willie to be infuriating, it would be great to have an option to Contact an agent and immediately be able to communicate with one rather than type in several options. It then takes some time to wait for an agent and then when communicating with an agent, sometimes several minutes go by with no feedback, some of us do not have that amount of time to wait. If we are dealing with an agent, that agent should be immediately available and only communicate with me. Here is an example of time frames to deal with problems 24/01/22 12:46pm - 2:13pm (after being cut off several times) 03/02/22 10:35am - 11:02am 15/03/22 12:03pm - 2:32pm 23/03/22 12:19pm - 1:01pm When you get through to an agent you are then asked for your email or account number, can they not use the number you are contacting them on to verify your account? Surely it is set up in your profile and they can see the history of what has transpired in the past so you don't have to explain everything again? I do hope that one day after all of these years and all of the agents, managers and technicians I have spoken to, my problem of just wanting continued trouble-free connectivity can be resolved. As I write this my last report has again been escalated to The Critical Care team.' UPDATED: I have changed the rating to a one, down from the three I had posted on the other platform. The reason being, after several years of not sorting the problem out and being told someone from the Critical Care Team would get back to be within 48hrs on the 29/03/22, my fibre line has again reverted to being slow, dropping and just being strange and I am still waiting for the Critical Care Team to contact me after a week. I have exhausted ways of trying to resolve this, perhaps this complaint may escalate the problem and it can finally be resolved, even if the solution is to recreate the port on a weekly basis, then at least I know what to do, but then that process needs to take less than half an hour to complete...
74 replies
54 months ago
Highly recommended, excellent service
Fantastic service online service, I would highly recommend Jix Hobbies. I ordered some paint for my son yesterday afternoon and I was kept appraised of every step via email, the paint arrived thirst thing this morning, allowing him to complete his model. Well done guys!
0 replies
54 months ago
Highly recommended
I have been visiting several restaurants in the Randpark Ridge area looking to have a good breakfast and for some time now, I have not gone to Tony's for whatever reason. What a mistake, I visited them for breakfast and built my own breakfast choice from the menu options. From my poach eggs arriving to the exact way I like them to the bacon not being chewy leather as seems to the norm in most of the restaurants I visit. But the cherry on top were the chicken livers, I salivate writing this as I think about how tasty they were. The food was not bland it really was tasty. The service was awesome and the atmosphere what you would expect of a slightly more upmarket restaurant. Although my cappuccino was a little cold when it arrived, this could have been easily sorted out if I had brought it to the attention of the server, so that fault lies with me. Well priced for what I ordered and I have again found my favourite breakfast venue in Randpark Ridge. Well done Tony and your team, I will be telling all of my friends about your breakfast menu.
0 replies
54 months ago
Michanic not recommended.
On 12 September I wrote a review about Michanic and the poor service I had received. I did receive a call back on around 30 September saying they would sort the problem, since then I have heard nothing. I was initially excited about this service but now with my interaction cannot recommend them in both the service they offer or the response time in dispute resolution.
53 replies
56 months ago
Deeply Dissapointed
I do not think I got value for money in fact, it is going to cost me even more after using Michanic. I needed a new cluster fitted to my Jeep, it was done but afterwards, I was told I need it to be programmed by a Jeep service centre. Why on earth then send a technician, if this is indeed the case, would it not have made more sense to let me know before hand as I would have then taken it directly to a Jeep service centre? One should be told before booking a company that they could not complete the job appropriately. I have sent two follow up emails asking they the job was not completed and each time they have gone unanswered. Due to the above, I cannot recommend Michanic.
212 replies
62 months ago
Poor Service
I have been trying to cancel my service since February, one cannot speak to an agent, you have to deal with either WhattsApp or do it through their customer zone on the internet. I tried in Feb and subsequently to this month and each time get a message: Error An error has occurred while submitting your cancellation. Please try again later. You are supposed to give a months notice, well how can I when you keep on getting and error? I want it cancelled by 1 April as the service and experience I am having with my fibre line is shocking! Today I tried to do it through WhatsApp, I started this process at 10:46 it is 12:34 and it is still not resolved, I was speaking to an agent who then disappeared, said that they could help and did not contact me back. I would not recommend WebAfrica at all.
53 replies
63 months ago
Streatery - Lifestyle Garden Centre
Streatery is based in the Lifestyle Garden Centre in Johannesburg, South Africa. They are really worth mentioning, I dined there for the first time just after they opened and was blown away by the decor, service and menu. I initially thought that the quality of food was only due to the fact that they have just opened, but I consistently dine there or order take out from Uber eats. Their Pork Belly Mac and Cheese is to die for, but so are many of their other dishes that I have eatern. A restaurant worth the visit.
0 replies
63 months ago
Excellent Customer Service
I was phoning around for insurance comparisons and came across dotsure.co.za and spoke with Iviwe Madabane. Ivie was polite, attentive and extremely professional not to mention patient with me and answered all of my questions. I took a few days to get some comparative quotes but in the end chose dotsureco.za because of the customer service I received from Iviwe, not to mention that I am now saving a considerable amount of money compared to my past company. In actual fact when I called my past company to ask them if they could do any better they actually increased the quote when I told them my business was being run from home and that I also had a tenant! In these times we need to save where we can or simply cancel the insurance. I was with my past company for 3 years and they could not really bother to assist a client that was claim-free all that time. I do hope that in the unlikely event I do have to make a claim, everything is as efficient and smooth as my initial contact. Time will tell, but I do hope to remain claim-free for at least another 3 years!
61 replies
Review Distribution
5 Star
5 (55.55555555555556%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (44.44444444444444%)