TS
Tony's Spaghetti Grill
Unclaimed Business
TS
Tony's Spaghetti Grill
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRM
Resego M
1 reviews | Active since Jan 2020
5 Dec 2024, 18:49
Dinner and a movie
Visited Tony’s on a lovely November evening. The food was delectable and the wait service was fantastic. However, one of the managers (I assume) Josh, had a massive blowout with the kitchen staff in front of the entire restaurant. The dispute was over a delayed food order for another customer. Josh was verbally abusive towards the kitchen staff; swearing, telling them they need to leave, calling them ***********, and threatening physical violence towards them. It could have been handled way way way more calmly and professionally. It got to the point that one of the wait staff tried to intervene and diffuse the situation. This was to no avail. Josh continued to shout across the restaurant and disturb dinner service with his incredibly aggressive behaviour. The last we saw before leaving the restaurant, Josh was issuing written warnings to the kitchen staff. Josh was very clearly abusing his power as a manager. I am writing this review because it is unfair for him to have conducted himself in that way, escalated a situation that did not need gas on the fire, and then be without consequence when I’m sure the kitchen staff do not have that same level of power to brazenly and brutishly throw about in that way.
Helpful (0)
|Replies (0)RM
Resego M
1 reviews | Active since Jan 2020
5 Dec 2024, 18:49
Dinner and a movie
Visited Tony’s on a lovely November evening. The food was delectable and the wait service was fantastic. However, one of the managers (I assume) Josh, had a massive blowout with the kitchen staff in front of the entire restaurant. The dispute was over a delayed food order for another customer. Josh was verbally abusive towards the kitchen staff; swearing, telling them they need to leave, calling them ***********, and threatening physical violence towards them. It could have been handled way way way more calmly and professionally. It got to the point that one of the wait staff tried to intervene and diffuse the situation. This was to no avail. Josh continued to shout across the restaurant and disturb dinner service with his incredibly aggressive behaviour. The last we saw before leaving the restaurant, Josh was issuing written warnings to the kitchen staff. Josh was very clearly abusing his power as a manager. I am writing this review because it is unfair for him to have conducted himself in that way, escalated a situation that did not need gas on the fire, and then be without consequence when I’m sure the kitchen staff do not have that same level of power to brazenly and brutishly throw about in that way.
0
Replies (0)EV
Erich V
1 reviews | Active since Jan 2020
13 Aug 2022, 20:46
Very poor service but delicious food Tony's Randpark Ridge.
Very poor service but delicious food. Went out for a meal at tony's in Randpark ridge. Was served by a waiter named Paul. Very poor service. We had to constantly call on him for service and he was not around. He couldn't even provide an ashtray as promised from the beginning of the evening even after several requests. We had to find him to order something and even to pay the bill. No offer of desert. or a menu from him. Glad to have just got out of there eventually, for fear we would never see our waiter again to pay our bill and go. then we get attitude on the tip as if his service was even worth a cent. Food delicious as always from Tony's being their only saving grace on this occasion in my opinion. Why do I have to beg someone to pay my money for a night out to do their job. Very disappointed.
Helpful (0)
|Replies (0)EV
Erich V
1 reviews | Active since Jan 2020
13 Aug 2022, 20:46
Very poor service but delicious food Tony's Randpark Ridge.
Very poor service but delicious food. Went out for a meal at tony's in Randpark ridge. Was served by a waiter named Paul. Very poor service. We had to constantly call on him for service and he was not around. He couldn't even provide an ashtray as promised from the beginning of the evening even after several requests. We had to find him to order something and even to pay the bill. No offer of desert. or a menu from him. Glad to have just got out of there eventually, for fear we would never see our waiter again to pay our bill and go. then we get attitude on the tip as if his service was even worth a cent. Food delicious as always from Tony's being their only saving grace on this occasion in my opinion. Why do I have to beg someone to pay my money for a night out to do their job. Very disappointed.
0
Replies (0)PN
Prenisha N
1 reviews | Active since Jan 2020
15 Jan 2022, 10:20
Superb service, excellent quality
Superb service, excellent quality. The manager and waitress went out of their way to ensure the meals were made just as I’d like it.
Helpful (0)
|Replies (0)PN
Prenisha N
1 reviews | Active since Jan 2020
15 Jan 2022, 10:20
Superb service, excellent quality
Superb service, excellent quality. The manager and waitress went out of their way to ensure the meals were made just as I’d like it.
0
Replies (0)PN
Prenisha N
1 reviews | Active since Jan 2020
15 Jan 2022, 10:19
Superb service, excellent quality
The most delicious, authentic and heart Italian food! Chilled our spot, comfy and friendly. Special thanks to Xander the manager and Thenjiwe the waitress for going above and beyond to ensure I found the perfect dish made the way I liked it! Superb service, excellent quality
Helpful (0)
|Replies (0)PN
Prenisha N
1 reviews | Active since Jan 2020
15 Jan 2022, 10:19
Superb service, excellent quality
The most delicious, authentic and heart Italian food! Chilled our spot, comfy and friendly. Special thanks to Xander the manager and Thenjiwe the waitress for going above and beyond to ensure I found the perfect dish made the way I liked it! Superb service, excellent quality
0
Replies (0)PN
Prenisha N
1 reviews | Active since Jan 2020
15 Jan 2022, 10:15
Great food, greater service!
The most delicious, authentic and heart Italian food! Chilled our spot, comfy and friendly. Special thanks to Xander the manager and Thenjiwe the waitress for going above and beyond to ensure I found the perfect dish made the way I liked it! Superb service, excellent quality!
Helpful (0)
|Replies (0)PN
Prenisha N
1 reviews | Active since Jan 2020
15 Jan 2022, 10:15
Great food, greater service!
The most delicious, authentic and heart Italian food! Chilled our spot, comfy and friendly. Special thanks to Xander the manager and Thenjiwe the waitress for going above and beyond to ensure I found the perfect dish made the way I liked it! Superb service, excellent quality!
0
Replies (0)PD
Peter D
1 reviews | Active since Jan 2020
28 Oct 2021, 07:16
Highly recommended
I have been visiting several restaurants in the Randpark Ridge area looking to have a good breakfast and for some time now, I have not gone to Tony's for whatever reason. What a mistake, I visited them for breakfast and built my own breakfast choice from the menu options. From my poach eggs arriving to the exact way I like them to the bacon not being chewy leather as seems to the norm in most of the restaurants I visit. But the cherry on top were the chicken livers, I salivate writing this as I think about how tasty they were. The food was not bland it really was tasty. The service was awesome and the atmosphere what you would expect of a slightly more upmarket restaurant. Although my cappuccino was a little cold when it arrived, this could have been easily sorted out if I had brought it to the attention of the server, so that fault lies with me. Well priced for what I ordered and I have again found my favourite breakfast venue in Randpark Ridge. Well done Tony and your team, I will be telling all of my friends about your breakfast menu.
Helpful (0)
|Replies (0)PD
Peter D
1 reviews | Active since Jan 2020
28 Oct 2021, 07:16
Highly recommended
I have been visiting several restaurants in the Randpark Ridge area looking to have a good breakfast and for some time now, I have not gone to Tony's for whatever reason. What a mistake, I visited them for breakfast and built my own breakfast choice from the menu options. From my poach eggs arriving to the exact way I like them to the bacon not being chewy leather as seems to the norm in most of the restaurants I visit. But the cherry on top were the chicken livers, I salivate writing this as I think about how tasty they were. The food was not bland it really was tasty. The service was awesome and the atmosphere what you would expect of a slightly more upmarket restaurant. Although my cappuccino was a little cold when it arrived, this could have been easily sorted out if I had brought it to the attention of the server, so that fault lies with me. Well priced for what I ordered and I have again found my favourite breakfast venue in Randpark Ridge. Well done Tony and your team, I will be telling all of my friends about your breakfast menu.
0
Replies (0)MB
Michelle B
1 reviews | Active since Jan 2020
7 Aug 2021, 13:16
Avoid Tonys Spaghetti
From the poorly printed menus to the unknowledgable waiters to the last weeks pancetta, this restaurant leaves a lot to be desired. The food is mediocre at best and served luke warm. Below average service- rather make toast at home you'll have a better experience. Uterly ghastly Italian unflair at its finest.
Helpful (0)
|Replies (0)MB
Michelle B
1 reviews | Active since Jan 2020
7 Aug 2021, 13:16
Avoid Tonys Spaghetti
From the poorly printed menus to the unknowledgable waiters to the last weeks pancetta, this restaurant leaves a lot to be desired. The food is mediocre at best and served luke warm. Below average service- rather make toast at home you'll have a better experience. Uterly ghastly Italian unflair at its finest.
0
Replies (0)KN
Kim N
1 reviews | Active since Jan 2020
1 May 2021, 07:52
Hans Manager of the Year
Thank you to Hans the manager at Randpark ridge You went out of your way to make my sisters birthday extra special. Thank you for a wonderful service which Iv never received in my life. I will definitely come back again Being a manager myself I have definitely learned a lot from you. May God bless you❤️❤️
Helpful (0)
|Replies (0)KN
Kim N
1 reviews | Active since Jan 2020
1 May 2021, 07:52
Hans Manager of the Year
Thank you to Hans the manager at Randpark ridge You went out of your way to make my sisters birthday extra special. Thank you for a wonderful service which Iv never received in my life. I will definitely come back again Being a manager myself I have definitely learned a lot from you. May God bless you❤️❤️
0
Replies (0)