TR
Tiffany R
Active since Feb 2021
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
I dealt with Teboho Monoi and he was wonderful
I dealt with Teboho Monoi and he was wonderful. He kept in touch the whole time. Would definitely recommend Miway for the excellent service
53 replies
38 months ago
Loss of money due to careless claims handler just sitting on file
I was involved in a motor vehicle collision on 28th November 2020. The collision was due to the negligence of the third party who was renting a vehicle and was intoxicated. I lodged an insurance claim with 1st for woman which was then handed to their attorney's VFV attorneys for litigation. On 20th August 2021 I contacted VFV attorneys to follow up on the recovery as I wanted my excess fee of R8000.00. I provided them with all the information of the third party including cell number, email address and ID number. I provided my accident report, tax invoices, drivers license' of both parties and all other relevant documents. I followed up again on 2 December 2021 and I was advised that litigation was pending. On 28th December 2021 I once again requested an update and I provided VFV with the residential address of the other driver. At this point all sufficient information to proceed with the Summons had been provided by me to VFV, I was advised by VFV on 18th January 2022 that a letter of Demand was sent and the third party disputed liability. This confirms that the address was correct and the prospects of success for proper service of a summons would have been good. On June 2022 I called VFV for an update and I was advised that the recovery had been abandoned as the third party was deceased and I would have to forfeit my claim for the R8 000.00 (EIGHT THOUSAND RAND) excess fee. I am.of. the opinion that the period of one year that it took VFV to send the third party two letters and not even attempt to proceed with legal action constitutes negligence on their part. As the other driver is now deceased I am unable to proceed against him for my R8 000.00 excess fee. I am of the opinion have been negligent in their treatment of my claim. The claims handler from first for woman clearly made no attempt to try to get my excess back or get any updates
106 replies
38 months ago
Losing money due them just sitting on files
I was involved in a motor vehicle collision on 28th November 2020. The collision was due to the negligence of the third party who was renting a vehicle and was intoxicated. I lodged an insurance claim which was then handed to VFV attorneys for litigation. On 20th August 2021 I contacted VFV attorneys to follow up on the recovery as I wanted my excess fee of R8000.00. I provided them with all the information of the third party including cell number, email address and ID number. I provided my accident report, tax invoices, drivers license' of both parties and all other relevant documents. I followed up again on 2 December 2021 and I was advised that litigation was pending. On 28th December 2021 I once again requested an update and I provided VFV with the residential address of the other driver. At this point all sufficient information to proceed with the Summons had been provided by me to VFV, I was advised by VFV on 18th January 2022 that a letter of Demand was sent and the third party disputed liability. This confirms that the address was correct and the prospects of success for proper service of a summons would have been good. On June 2022 I called VFV for an update and I was advised that the recovery had been abandoned as the third party was deceased and I would have to forfeit my claim for the R8 000.00 (EIGHT THOUSAND RAND) excess fee. I am.of. the opinion that the period of one year that it took VFV to send the third party two letters and not even attempt to proceed with legal action constitutes negligence on their part. As the other driver is now deceased I am unable to proceed against him for my R8 000.00 excess fee. I am of the opinion have been negligent in their treatment of my claim
0 replies
40 months ago
I was assisted by Ndihuwo Ndou and she was so helpful and efficient
I was assisted by Ndihuwo Ndou and she was so helpful and efficient. She definitely made it a five star experience
132 replies
43 months ago
Shocked and disappointed at the fiasco that opening an FNB bank account has become
I am deeply disappointed with my experience at the FNB Chatsworth branch today. It started with a three hour wait in the queue. This was made even more uncomfortable by the Aircon not working. The ticket system they had for the line was a complete joke. My intention for the day was to open a new account. I had done extensive research and chosen a FNB fusion young professional premier account specifically as it was supposed to boast features such as a credit card and personal bankers. There were only two requirements listed on the website being a salary requirement and a qualification. I met both of these requirements. When I eventually made it to the front of the line I was assisted by a lady who was very nice and seemed quite efficient but things quickly went downhill. I was told that I only qualified for an aspire account. I was then told that I did not qualify for the credit card. I felt pressured into still taking this account as I was told it was still going to be a young professional account. I then went through the lengthy process of setting up the app and signing over my debits. The fingerprint machine was not registering my fingerprints so I was then told that I needed to make a payment of R350 out of the account and thereafter the account will take 7 days to be verified. Once I left the bank I did this and the charges amounted to R45.00. Just to do transfers and activate the account. I did more research into it and found that the aspire account is very basic and simple but more expensive and with less benefits that the account I currently have with Standard Bank. I want this whole process to be reversed and the account to be cancelled immediately. I am completely horrified by my experience and I was these undisclosed bank charges back. I am absolutely not willing to spend another three hours in line at the bank to do this. I am shocked and disappointed that FNB would make a fundamental process like opening a bank account so unnecessarily complicated and expensive. What's advertised on the website and what's given are two completely different things
133 replies
63 months ago
Excellent service from Mr Senzo Shabangu and the team at Technostar Autobody.
A huge thank you to Mr Senzo Shabangu and the team at Technostar Autobody. The car repair process was so easy and expedient. When I recieved my car back it looked brand new and it's running better than ever. What really stood out for me is the customer service I recieved. Senzo called me frequently with updates and projected timelines and he kept me well informed on every stage of the process. Even though I know next to nothing about cars, Senzo would patiently explain to me exactly what repairs were being done to my car and why. Definitely a 10/10 experience from start to finish. I would definitely recommend Technostar Autobody.
61 replies
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5 Star
3 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
3 (50%)