Active since Feb 2021
Worst service ever: Escalation reference EMS 371877 case #219631 order number is 2772509. I requested an order on the 02/03/2025. To date I have no feedback & not installation , I called the customer number which no one can help you there, instead I was told the guys said they came to my house and I do not have connection. I stay in a complex inside an estate , it is impossible to get to my house without me knowing. The lady made an escallation which only gave me an automated email. I called 3 days later to follow up still no help. now I am trying to cancel the order I am being sent pillar to post. I work from home and I have lost out of 6 days worth of work due to this . these guys do not care. I know they will not reply to this but I am doing is to warn whoever is considering them
I haven’t had service and I’m approaching my second week with no assistance , no feedback I even tried following up on my connection matter but still no answer. Even tried canceling this account with no luck . Bad service man , just pure bad service !
Worst service ever!!! These people will bull**** you all day long. It’s been 5 days and still no connection I get the same bull **** answer everyday but no one is Helping me. I have a new born baby but I have to go to the office everyday and expose myself to a covid19 hotspot because Seacom won’t activate my line. I spoke to Sello, Nigel, James, Sam & Shianna all these people didn’t help me or give me feedback . They give me a run around everytime I call in. Different people, same story