MW
Mark W
Active since Feb 2021
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Dyson is the worst
The most terrible experience, simple service and filter, after three 3 i still have not gotten my machine back. I've been there 3 times to collect the machine, and there has been excuse after excuse. They tried to delivery my machine eventually with half the parts missing!! And still no further reply from Dyson/ Tudotech Cape Town
53 replies
27 months ago
Afrihost has to be the worst ISP around
Its so strange because I have had a long lasting and very good relationship with Afrihost. BUT to no avail they have not being able to provide me a service which I have been paying for, for the last 3 months. Im so frustrated with trying to deal with their service consultants/ technicians, that i have had to cancel my service. Terrible is it not. Good bye Afrihost!
0 replies
28 months ago
***** by Takealot
Shocking, Takealot declines my return for no valid reason, and then keeps the money and the returned product. This is *****. (Reference MRRN-J5JMQ-XKX7)
128 replies
28 months ago
Poor service from Takealot
I returned 3 items to takealot - faulty and unsuitable. They have credited me for 2 items, and they still have the 3rd item, but no credit for over 2 weeks. I have been trying to resolve this with them to no avail. Come on takealot, how difficult is this?
0 replies
29 months ago
Shocking Support from Afrihost
Been waiting over a month for Afrihost to sort out my connectivity. Line jas just been down, shocking support.
0 replies
29 months ago
Unacceptable Delivery Not Rectified
Ordered chocolates online. Was away and my **** accepted the delivery. When i had a look at the delivery, half of the chocolates were broken. Sent an email to Online shopping, and no reply received. Ref: Order o1159544655.
0 replies
37 months ago
Unhappy Customer
Reference Number - EC-1LVL-32EB9O I have 2 issues with Vodacom that I have been dealing with Vodacom, firstly I did an upgrade in February 2023, the package was changed and billed correctly. Now all of a sudden my package was changed back to the package i was on prior to the upgrade. All Vodacom's fault. Now I can't even get a credit from Vodacom for the unauthorised charges on my last invoice. I mean really. Secondly, I have been traveling (roaming) and every time Vodacom has changed my package (unauthorised) it has triggered (without my knowledge or approval) a weekly roaming bundle package at R299, even twice in the last week. And still I struggle with Vodacom to sort this out!
318 replies
48 months ago
Shocking Customer Service Nespresso Cresta
So I walked into the Nespresso Cresta Store twice this last week, more or less at the same time 17.20 wanting to buy coffee, and was looking to purchase one of the new machines (a Vertuo). Looking for a tasting at the same time, on the first occasion I was told that there was no milk and on the second occasion I was told that tasting had already closed for the day. I mean really, is this the level of customer service that one gets from a "premium retailer". Needless to say, I bought nothing from Nespresso Cresta, and probably won't support this Store unless the customer service attitude gets a major face lift!
0 replies
61 months ago
Istore South Africa great service
Had a great experience with the istore yesterday. Bought a Macbook Air, online same day delivery. Everything just went off seamlessly! Well done istore!
0 replies
62 months ago
Worst ever Fibre service from Vodacom
I decided to take out a Vodacom Fibre line service late Dec ‘20, early Jan ‘21. It was agreed with Vodacom that the installation would take place during the 1st week of January ‘21. This was eventually done on 7 Jan ‘21 (not without its problems though). The line was laid from the road to the house, but evidently there wasn’t a power supply for the system to function at the junction box in the road. After a number of daily follow ups and escalations, the power problem was eventually resolved. A few weeks later needless to say. The frustration had just begun (and has not ended!!). The next issue has been to get Vodacom to now activate the service, wow as we sit today, this has still not been done. Even more frustration trying to deal with Vodacom Fibre support, as everything gets escalated, but nothing gets done. Eventually, I then requested a cancellation of the service, based on the fact that Vodacom could not (and still can not) deliver the basic service contracted for. And to top it off Vodacom want to charge me a cancellation fee of R1750 for costs incurred. Have you ever heard of it?? Vodacom should be paying me a fee, or come and remove their line and fix the areas where my house walls were drilled into to do the installation. I must say, for what has been a simply product purchase of one of Vodacom’s core products, this has been by far the worst experience I have every had with any service provider. With no one that you can actually address the matter with other than a junior (and contract worker) call center agent. Way to go Vodacom!!
333 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)