Active since Mar 2021
I was very disappointed with the service I have received today 2025.12.04 from the Nedbank Home Load Department. They send me a messaged that they will deduct debit order on the 12 of December because it is my salary date. This is not true this is not the first time they want to change my pay date. When I talk to the lady the first time on the other side she put the phone down. The second one was also not so friendly.
I experience excellent customer service when I renew my licence. In three days after I paid, I received my license disk. No call no hustle stress free. Thank you for your excellent service
Thank you for FNB for paying my money back after I was ****med. Thanks for FNB Vaal Mall specially for Paulina the floor manager for her kindness and help.
Thank you for your excellent service and help with my Dept review nightmare. I highly recommend if any person is in the same financial dark hole that I was that Better Bond solve your financial problem
Terrible service. My account was fully paid by my financial adviser, but somehow the wrong account number was given by their financial department. (One number was left out). Now it is struggled to find the money that was already paid in March to link it to my account. This is frustrating. If you phone them the phone just keep on ringing and if eventually the pickup, they off system. I even have sent them proof of the payment and still they cannot see that the amount was paid.
I have experience the wors service in my life. I need a paid-up letter on my personal load and credit card, and it is a mission to get hold of any person to assessment. Person on the other site say sorry I cannot help you phone this number and then the number is not working. I am beyond frustrate. if I own them money, they will be quick to phone you.
I don't know how the shopper card of Pick and Pay supposed to work at the Pick and Pay Express. I have fill in now for many times at the Pick and Pay Express store in Houtkop Street Unitaspark in Vereeniging. My shopper's card was already in use and I use it many time at pick and pay. Every time I fill upt my tank at the BP garage they asked for my shopper card. But I could not understand why I only see the amount for the day I received back. But the Petrol attendant did not tell me that you must re-register the card in the shop. Why? I have lost now nearly a R1000 because nobody informs me that I need to re-register in the store. I am very disappointed. Not even the shop counter persons were very help full in this regard. How will I know be refunded for all the money I have lost?
Today I was wrongly advised by one of the customers care employees of Multichoice. My DSTV was disconnected due financial strain due to Covid have on our lifes. I contact the client service department to change my premium package to a family package this can I afford for now. I was advised that I only need to pay R303.05 and my DSTV will be connected. I pay the amount at Checkers l. When I arrived at home my DSTV was still off. I contact again DSTV only to be informed I still need to pay an additional amount of R390 about because I use the services until the 10th of this month. If I was correctly advised would not have paid that money because this was al that I have. Now I must wait 48 hours before I will have an answers from the financial department. My issue is the advice people is given.
This letter is about my car being denied service at 75,000km service. I cannot understand why I pay for a service I do not receive. You have received my money already it was paid up. I am losing the money because you do not want to provide me a service. I understand from KIA and your advisors that now, I should have brought my car back every year for a service but I was advised every 15,000km.
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