PK
Phelo K
Active since Mar 2021
12
Reviews
0
Industries
Reviews
12 reviews7 months ago
Horrible hotel, horrible staff
Service was extremely disappointing. I accidentally left my new sandals at the hotel and called the next day — staff promised to get back to me, but nothing happened. A week later, I called again and got the same response, still no feedback or effort to assist. The staff attitude in general is unhelpful, and the rooms are outdated (worn mats, aircon from 1950s, no iron/ironing board, no mini fridge).
53 replies
14 months ago
Thank you SpecSavers Canal walk
Wonderful service today at SpecSavers Canal Walk. Thank you Dr Alexander for accommodating my last minute request. I love it when healthcare professionals take the time to explain the condition to their patients, causes, treatment, and ways to prevent the problem in the future. It was a busy day for them, but even the staff on the floor is also very enthusiastic, patient and helpful.
53 replies
14 months ago
Wonderful service at Canal Walk
Amazing experience at Woolworths Canal Walk today. I was at the customer services tills. The supervisor, tall white guy, and his cashiers were phenomenal. I loved the efficiency. I went to check up on an expired laybye for denim jacket. He was so polite even to his staff, he apologised that it has been returned to the floor, refunded me, and looked to see if I can get it at any other stores or online. Thank you for your kindness. You made my day!! 😃
0 replies
18 months ago
Stay away from fossil "smart" watches
Your Gen 6 smart watch is a joke! I've had 3 fossil watches and my biggest mistake was buying the smart watch last year as a birthday gift. I'm so embarrassed and disappointed. Buying a R6000 "gift" that has been giving issues since it was opened. Either the charger stopped working or the actual watch. Also the battery wouldn’t last a day with all the energy saving options. What the actual ****??
0 replies
27 months ago
Pathetic service, ****mers with ***********/*****ing Skynet drivers
Incredible Connection is ****ting on me to say the list. I have been telling them I still haven’t received my Black Friday Airfryer. Every week I’ve been contacted by different individuals saying ‘but we have signed proof of delivery’. I don’t know how to tell them now, I never signed for anything because no courier gave me an airfryer. I last got a message saying that it was out for delivery by Skynet then I got another saying it was delivered. In between then, No call or wgatsapp from Skynet. They (through a person named Joey Selepe) **** to me January 10th saying that “ And as we send this email,they have confirmed your order is on its way back to the warehouse Once its been returned we will re-assign to head office for your refund depending on if the item was not used Unless if you still want the item,then we will still re-assign to head office for a new order that will be picked,packed and delivered to your address”. I was happy to learn that they caught whoever *****ulently signed for the Airfryer. And they finally saw that I wasn’t lying when I said I didn’t get it. About a week later, I get a call from a Skynet driver saying they’re at my complex to get a parcel(the aifyer) from me to the warehouse. I explained that I’m not the person with the Airfryer, I’m the one who’s still waiting for it. I told him to go to the flat he gave it to and fetch it. Sadly the guy who went to collect the parcel isn’t the guy that “delivered” it. I was disgusted to realise that Joey Selepe **** to me on his/her previous email when he/she assured me that the Airfryer was found and taken. A week ago I got another call saying the guys who wrongly delivered the package know the exact flat they delivered the package to. No other word was said. Right now I want my money. And you know what’s more sickening? Joey Selepe, Jacob Mahlasel, Ntombizodwa Mahundla, whom are very much aware of the issue and are on my over 20 email thread, decided to go MIA. I asked for a refund cause I’ve given up on the Airfryer, nobody says anything now. Joey’s last email on Jan 20th entailed “ Please provide us with the previous addressWhen placing the order Because as per SKYNET couriers that's where the item was delivered…” I don’t care where they say they delivered, the person who did the delivery MUST GO FETCH IT. I want my money!! Period.
0 replies
27 months ago
Terrible service from “Shift supervisor”
I visited Cattle Baron Durbanville last Sunday evening. An old man who’s tall and white I met at the entrance was so unwelcoming. I asked if they’re still open he answered we closing in 30minutes. I repeated ‘so you are still open, can I get a table?’ He repeated ‘we’re closing soon, it’s up to you’. The body language (no smile, shrugging shoulders) was clearly saying no don’t come in. There were still a few tables with guests, I came in because I was very hungry, the waiter Kay was very warm and welcoming. I ate and left before 21H30 and there were still guests seated. It was my first time feeling so unwanted in a restaurant and forcing my way in. If you’re gonna be all big smiles and nice when saying buy to other guests but can’t even welcome me and almost don’t want me in the restaurant, it’s just shocking.
0 replies
28 months ago
Can’t even do a simple thing as deliberating correctly.
Can’t even do a simple thing as deliberating correctly. I’m still awaiting my Airfryer ordered from Incredible Connection on Nov 25th that was marked as delivered
0 replies
28 months ago
Horrible Service
Ordered an Airfryer on Black Friday and I never got it despite reporting this telephonically via email and WhatsApp. Nobody cares.
0 replies
33 months ago
****
I cancelled a R49 add-on subscription I had with them in July 2022, from April this year they have been sending me invoices again. None of my emails have been responded to concerning this.
240 replies
51 months ago
****PY AUTO & GENERAL SERVICE!!! 😡😡😡
On 24th of May 2021 I purchased a Hyundai Tucson, 2021. On the 17th of August 2021 I was in a car accident where someone bumped my car from behind and I pumped a car (towbar) in front of me. I followed the normal processes, and thus claimed on Auto & General. My claim was subsequently approved and my car was then fixed by panelbeaters in Parow. The car was subsequently returned to me by those panelbeaters, and they informed me that the work was completed. On the 20th of October 2021, I picked up that the brakes were not working properly. I then informed Hyundai and they towed the car in on the 2nd of November. I was informed by Hyundai that this was an issue related to the previous accident that was fixed by the Parow panelbeaters. Subsequently the matter was resolved and Hyundai warrantee fixed the brakes and they functioned properly. The car was handed over to me at the end of November 2021. Around the 20th of December 2021, I noticed that the car was showing warning signs stating that it's overheating. On the 12 of January 2022, I then reported the matter to Hyundai as I was also due for the 15000 KM service interval. Hyundai advised that they picked up damages related to a severe accident that involved the front part of the car. As such they could not release the car as it was not in a condition to be driven; the engine could blow up any time. Furthermore, I was advised to inform my insurance asap and asked them to tow the car. On January 12th 2022, I informed Auto & General that they needed to pick up the vehicle from Hyundai and attend to the issues which Hyundai attributed to the previous accident. I informed the Auto and General agent that Hyundai sees this as a severe accident which involved the front part of the car and that the only accident I was in where the front hit another car was the one I reported to the insurance in August. Auto & General requested that I enquire from Hyundai as far as where panelbeaters could be found around Milnerton, as I told them I don't know any panelbeaters in that area. Hyundai suggested a panelbeater in Maitland, on the same day and I got a phone call and an SMS to that effect where Auto & General gave authorisation for the towing and storage of the vehicle. A week later, Portia Sibiya from Auto & General informed me that they can't figure out what's wrong with the car and how the damages transpired. They will summon an engine specialist to provide his expertise on the matter and give me a report by Wednesday January, 26th. On January 31st, I call to enquire about the report back from the engine expert. Portia informed that the car must be taken to Auto and general's warehouse where it is to be assessed by the engine expert. She also stated that there's a storage amount that must be paid at Autobody panel beaters in Maitland denying that it was Auto and General that brought the car there; saying they would have never towed the car to a panel beater they do not cover, and there is no reference number for the towing on the system. She asked me why didn't Hyundai give me a detailed report of the damages, I informed her it had been 3 weeks and Auto and General has also not given me any report whatsoever on what the actual problem is, let alone fixing the car. This is the point where I felt like she was doing everything to run away from taking responsibility for the car, thus trying to detach Auto and General from the situation. I requested to speak to her manager because 1. I felt disrespected by how she spoke to me. 2. She was of the view that I don't understand her what she was trying to explain to me. 3. I was very displeased with how slow the process was going, with no progress whatsoever. On the 5th of February, I lodged a complaint to the Head of Auto and General's and their Complaints Resolution Department, a few days later Corine Van Tonder from Auto and General acknowledged my complaint and said I should give her a week (14 Feb) to work on the matter and will give a feedback. Within that week I sent her 3 emails and tried reaching her telephonically, with no response. I finally got through to her on the 15th of February and she asked for more time which I didn't have a problem with. Now, almost 6 weeks after submitting this claim, she informs me they will need to have the car assessed by their mechanics. I must pay storage fees at the Maitland panel beaters so they can release the car to Auto and General. Haibo, over a month ago I was told the car was assessed but awaiting expertise of an engine specialist, what is the meaning of all of this?? Also, WHY am I liable for panel beater storage when it was Auto and General that took the car there?? Auto & General has not made an effort to resolve this matter and fix my car. Furthermore, they seem to be engaged in a very shady process of trying to frustrate me such that I just abscond this whole process. I feel like I am being taken advantage of because I am young, black, and a woman, and maybe the view is that I will just give up easily on this matter and let it go. I am worried that time is running out and my car has not been fixed and there are no timelines as to when it will be fixed. My life is literally on pause as I have trips and other commitments planned which are currently on hold as I do not have my car. ******DO NOT BE LIKE ME, make BETTER insurance choices! I now even regret recommending Auto and General to my friends and family.
53 replies
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5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
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1 Star
10 (83.33333333333333%)