Active since Mar 2021
ABSA Sandton city It took me exactly 1 hour – to the minute – to transfer available funds from my one account to my other account – me being the account holder for both accounts. This is from the time I entered the branch to the time I left the branch. It was a simple transfer, it did not involve notice, approvals, special processes, updating information, etc. Nothing like this. This was on 23rd Jan 2026. Context: I had a fixed deposit that matured. I was unable to transfer my money via online banking to my transactional account. Instead, I received an error from the ABSA Internet Banking portal advising that I must visit a branch to transfer my money. To make it clear: I did not visit the branch because I did not want to use an electronic channel, or because I am illiterate, or because I am being funny. The BANK REQUIRED ME to visit the branch to get my money. And they needed an hour of my time (excluding travel time) to do so!
(1) I bought flight tickets 25 days ago. The airline settled 23 days ago, but the funds is still reserved in my account - meaning that I cannot use the card as it is now 'overline'. I called the call center 2 weeks days ago - they told me to 'wait it out' for 7 or 14 days... so they do not even have exact information... and it is now 14 days later (2) I made a cash deposit at Woolworths Rivonia, it is not reflected in my account. Yet a card payment is reflected immediately. The cash was received at a Woolworths till point so it is verified and accepted, yet it is not reflecting in my account. My account is still 'overdrawn'... (3) I called the call center, but their (digital) lines are so bad that you can basically not hear or say a word. I hung up. I will still shop at Woolworths but they are clearly not enabled to even try to be a bank!! And their interface with ABSA - who seems to be the bank running Woolworths credit cards - is most probably not real-time.
I have bought 3 clerical shirts from Living Products. The collar around the neck is much smaller than previous shirts I bought at BMC for the same size. Both products are South-African made. Living products was unwilling to refund or exchange as I came back 10 days later, and not within 3 days. I wonder what happens with people who ordered online? Be very careful when dealing with Living Products in Jet Park, Boksburg!! Ministers are already struggling with money, now they have to deal with this kind of Christian supplier.
On Friday 3rd and Saturday 4th June there was no peace and tranquility in Pretoriuskop camp as there was a party noise coming from the staff area that lasted well into the evening. Not a typical bush/Kruger experience. Only noise one would expect at night is animals and birds. It is sad when the staff is actually 'party' to (pun intended) diminishing the offering that is being 'sold' to tourists.
Bad service on Saturday 28th May 2022. No attention paid by the waiter. Simple things, like no teas**** or sugar with coffee. Had to wait for sauces until food got cold. Waiter never came around to check on the table, had to (eventually) get up and go and ask another waiter for refill coffee. While two waiters and the manageress was standing idle watching all of this. When I complained, I could sense that the owner (I suspect it was him) was not really interested in finding an amicable solution. By the way, this was not the first time that I experienced bad service at this franchise outlet. Not sure why I put myself through this again. Should rather have gone to Buitengeluk at the same complex.
Wonderful! Very professional, pleasant responsive chaps to engage with. Service orientated with a proper job more than satisfactorily completed. Had my laptop screen replaced at my home even before I had responses from other providers I contacted. Competitively priced. They know what they are doing and are doing it well.
On 17th Jan 2022 I needed to collect a package at Fourways pick-up point. I was informed that the reference code (100666547) was not sufficient to collect my package - I do need a QR code. Which I could not get as I do not have the app on my phone, neither a photo of the QR code. So I am wondering, if only a QR code (or photo thereof) code can be presented for collection, what does people without smart phones do? Therefor I am convinced that the collection agent was simply lazy and difficult.
On 22nd Feb 2021 I booked a Thrifty car hire at Durban CBD through rentalcars.com and booking was confirmed and paid. When I arrived at Thrifty Durban CBD, I was told that rentalcars.com cancelled the booking and that I must contact them. Ever tried to contact rentalcars.com? Anyhow, why would rentalcars.com cancel? Can only be because Thrifty cancelled and did not honor the booking. BUT, Thrifty Durban CBD was willing to rent me a car at 50% higher rates than what Thrifty was offering through rentalcars.com. (Another pointer that Thrifty cancelled the rentalcars.com booking - as they did have the vehicle available). I am still struggling to get my refund from rentalcars.com. So, Thrifty is using rentalcars.com to lure customers in, and once you care caught in the web, and standing in their office needing a car, you are stuffed. STAY AWAY - DO NO EVEN LOOK AT THEM OR ENGAGE WITH THEM
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