MB
Michelle B
Active since Mar 2021
4
Reviews
0
Industries
Reviews
4 reviews8 months ago
Urgent response from them
I have a ***** case since 20 June 2025. The ***** department only communicates via email. The call centre staff are persistent in wanting to help and do not have a clue what is going on. Their response to emails is automated so I do not have any idea how far their investigation is.
0 replies
23 months ago
Wesbank
Waiting for vehicle NCO Documents since 29 April 2024. They do not respond to emails. Phone calls are transferred from department to another or phone rings without being answered. A very *********** company to deal with.
53 replies
40 months ago
Unhappy Customer
Trying to get hold of the service department to book my car in for a service. The receptionist Bongi is so rude. No calls to Service Manager are allowed Only one person working in the service department and she will return your call when she gets a chance. Disgusting to say the least
0 replies
53 months ago
Disgusting Service
I phoned Hollard to enquire about a debit order not going off in December and have been told that the policy is no longer active because of a claim that was paid out in October 2021. There are 2 people on the policy. The claim was for my mom who passed away. They will not talk to me as I am not the policy holder (only a beneficiary). They want to speak to my dad to get details from him. I explained that my dad is blind so he will not be able to give certain information. I was then told that I must take him to the doctor for a Medical Review at my cost and send it to them then they will help. I cannot believe that we can be treated like this after being a client of theirs for many many years.
106 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)