SG
Siphiwe G
Active since Mar 2021
22
Reviews
0
Industries
Reviews
22 reviews2 months ago
Suspicious customs calculation
Temu used them to handle my package, and they told me the custom duties and VAT were half the price of my products.
0 replies
2 months ago
Contract dispute
MTN upgraded/downgraded my contract without my consent. My son, whose number is in my account, upgraded his number and the sales agent *****ulently upgraded both numbers. Mine is now more expensive with less data, and it's not even due for the upgrade. MTN customer care refused to cancel the upgrade, they said they can't do anything on their side
0 replies
5 months ago
Nonexistent service
Ford doesn't service cars, we just bring the cars to them and pay thousands for a carwash. They just take money meant for major service, use it to wash the car and have the audacity to keep the car the whole day
0 replies
6 months ago
Faulty system
ADT installed the new system in my home and I haven't had a peaceful sleep since. If it's not the system arming/disarming continuously on its own, it's the alarm trigger day and night for front/kitchen doors that are closed. Technicians come every week but problems persist. I paid R8000+ for nothing. I'm unprotected most of the time in Ngwelezane nogal
53 replies
8 months ago
Cancellation mess
I tried to cancel my subscription because I no longer have the car and Matrix charged me for 4 months they won't service me for. That's a ******* because their subscription is a month to month.
106 replies
13 months ago
Nuisance SMSes
I'm not a customer. African Bank has been sending me debt collection SMS for over 4 years now. I've tried to correct the error for years, and then they tell me my number has been removed from the system. But I still receive their SMS every week, and SMS from their attorneys. The 'friendly' collection agents have a stinking attitude and no real solution
159 replies
15 months ago
Bad service
When ADT took over National (Chubb) clients, they didn't install their units and I can't add the unit on their app. I was away and my house in Ngwelezane was empty and the alarm went off, they (ADT Richard's Bay) went twice to check, and when if went off the following day, they told me they wouldn't go because I've exhausted call out, and it's twice a month. I organised my nephew to go to Ngwelezane from Durban to just switch off the system. My house was not protected for a week, yet I'm paying them R711 every month. It's not their system and I don't know why I'm paying them so much for nothing.
56 replies
15 months ago
Double billing
Matrix installed new units in my cars and instead of cancelling the old units, they double billed me for each car. I've written multiple emails and no response. I called them in mid December and they promised to rectify their error but this week when I called, I was told that there was no correction of error and the bill will go as is in January.
56 replies
17 months ago
Poor service delivery
Potholes are not fixed, they damage tyres and rims. Ngwelezane B section experiences weekly power outage (+ 16 hours). Waste is not collected on the correct days and we are forced to take out waste trolleys everyday, they always give the same excuse if truck problems. Ngwelezane B section experiences low water pressure from 05:30 to 19:30 everyday.
0 replies
19 months ago
Absa app problems
Their banking app is getting more complicated now. I've been trying to make an online purchase since last week, the bank declines the purchase even after the verification of the transaction. They have removed the authorisation icon and there's no way to authorise purchases
53 replies
Review Distribution
5 Star
3 (13.636363636363637%)
4 Star
1 (4.545454545454546%)
3 Star
1 (4.545454545454546%)
2 Star
1 (4.545454545454546%)
1 Star
16 (72.72727272727273%)