NQ
Nomsa Q
Active since Apr 2021
21
Reviews
0
Industries
Reviews
21 reviews9 months ago
Mtn is such a disappointment
I took out a contract online, the delivery was done as they do authentication via finger print, it did match, so I qas told to call MTN to ask them to do the manual delivery, that was last week thursday, today I call to follow up on my order, am told by consultant that it is cancelled, by who they say they can't see that information, I spoke to Mihlali, Israel and Neliswa. Neliswa said she was calling the company that is in charge of online cell phone contract since before 11 till now am still waiting. I do not know the company they say I should call, I app**** from MTN UNDER THEIR EMBLEM, NOW THEY TELL ME STORIES ABOUT THIRD PARTY. NO ONE IS WILLING TO GIVE ME PROOF OF CANCELATION, AND WHO CANCELLED IT, AND THE RECORDING, AS THEY SAY CALLS ARE RECORDED FOR QUALITY AND SECURITY, NOW FOR SECURITY PERPISE THAT RECORDING IS NEEDED
53 replies
10 months ago
Very disappointed in your delivery service
Kfc batho what is the point of delivery service when you are going to cancel orders. I call in and I was tolď to retry but the same thing happened, then I was told to use uber, what is the app for are there deals on uber, like really now.... I am disappointed
56 replies
10 months ago
Poor service
Why do KFC BATHO AND MANGAUNG use delivery service then cancel orders due to not having drivers?
0 replies
11 months ago
DSTV SYSTEM IS ****ED UP! EMPLOYEES DO NOT DO THEIR JOB PROPERLY BECAUSE THEY DO NOT KNOW HOW....
Have you seen reviews in this platform, are you proud of yourselves???? Tell you stupid agents dealing with account payments that they should keep their wifi data and give back my money simple as that. I cannot be begging for what I paid for. Their system is as stupid as them can pick up that I paid for dstv but fail to pick up payment for wifi that was done on sunday payment due date is the 2nd.... NB: I DO NOT WANT IT ANYMORE KEEP YOUR WIFI AND RETURN MY MONEY.... YOU HAVE IT SOMEWHERE " MONEY BACK GUARANTEE ". I AM BORED TO THE CORE BY YOUR USELESS SERVICE, I sent 3 emails non have been rep**** to
0 replies
12 months ago
Toys R Us you are failing to deliver within 5days as promised
10% discount for 1st buyers is not working, I paid normal price. Made an online order on the 8th, on the 10th I received an email saying that the order is with corier. Tiday I ask how far is my order ags Oys R Us promised 5days delivery , to my surprise they say the courier says where I live is regional they will deliver on Thursday, what is the meaning of Regional, I am in Bloemfontein I am so confused. Toys R Us you failing me as you are the one I made business with Karabo on your emails and Chanelle on your whatsapp can't explain what Regional is......
0 replies
16 months ago
Nompumelelo Mbatha you are the reason I cut ties
Nompumelelo Mbatha you are the reason I am cutting ties with your company, you should tell your bosses to come collect their router. You are ***********, and you such a good lier none the less you are not alone most of the agents are
112 replies
17 months ago
STUPID ****ERS WITH FOOLING TACTICS
On Wed, 20 Nov 2024, 13:18 DStv Help, <help@dstv.com> wrote: ENQUIRY REFERENCE NUMBER : 112589071 Subject: Update on Escalation Status Good day. I hope this message finds you well. Thank you for your email. I want to inform you that the escalation is still pending, but please rest assured that we have fast-tracked the matter to our service desk for urgent attention. We sincerely apologize for the delay and appreciate your understanding as we work to resolve this issue promptly. Warm Regards, Kgothatso Legodi DStv Customer Recovery. A close up of a logoDescription automatically generated Kgothatso Legodi Omni Consultant Tel 011 289 2222 /3000 WhatsApp : 060 060 3788 https://www.dstv.com/en-za On Tue, 19 Nov at 3:56 AM , Sasah Qini <qinisasa@gmail.com> wrote: Sasah Qini : Good morning. It is day 4 without any response. Kind regards Nomsa 083 482 3649 temporarily On Fri, 15 Nov 2024, 17:58 DStv Help, <help@dstv.com> wrote: ENQUIRY REFERENCE NUMBER : 111785972 Good Day Thank you for your email. We apologize for the delay. Please be informed that we have follow up with the department we escalated the matter to. We will get back to you once they have responded. Kind Regards Tshepiso On Fri, 15 Nov at 5:09 PM , Sasah Qini <qinisasa@gmail.com> wrote: Good day Aus Tshepiso Today you didn't not update me with the escalated matter , I realise that count is still not separated On Thu, 14 Nov 2024, 11:24 Sasah Qini, <qinisasa@gmail.com> wrote: Please help cancel showmax, and do not forget to separate access fom internet, I hope tha can be done by end of today. On Fri, 22 Nov at 6:21 PM , Sasah Qini <qinisasa@gmail.com> wrote: Sasah Qini : Hello. Which amount am I going to pay because you have not fixed your mess done on my account? ENQUIRY REFERENCE NUMBER : 112764986 Good day, Thank you for contacting us. Please note that there was no answer on 0834823649 and the registered contact on the account goes through to voicemail. Kindly be advised that the balance of R 175.85 will be collected on the 2 Dec 2024. Looking forward to your response if you still need further assistance. Kind Regards, Lerato I PAID R190 called in to confirm if it is received , got a confirmation... I am without wifi data it is almost 12 pm. I REGRET SO MUCH FOR TAKING OUT THIS CONTRACT I RESENT THE DAY NXAAA I AM NOW RUNNING BEHIND YOUR ASS FOR THE MISTAKE DONE BY YOU..... YOU MIGHT AS WELL LEAVE IT , BECAUSE YOU THOUGHT YOU GOT ME ON YOUR WEB TRAP YOU FOOLED YOURSELF BECAUSE I WILL STOP COMPLETELY PAYING FOR THIS ****ED UP SERVICE....
445 replies
17 months ago
I AM NOT A FOOL I KNOW WHAT I SUBCRIBED FOR, BUT I HAVE BEEN TREATED LIKE A FOOL
I have been on email with Tshepiso with request to fix my subscription since my last review, but to date nothing has been done. I signed for don't datazel + access for R279 which was on the 29, instead they combined my access account and wifi why I don't know... I DON'T WANT THAT, ACCESS SHOULD BE A STAND ALONE ACCESS AND INTERNET TOGETHER THAT'S IT. Instead I was convinced to understand that the bundle is nologer available, I accapted as I was told I have to take it for I am going to save, only to find out that I was **** to the bundle is still there🥴. I am ANGRY BECAUSE I was told my case has been escalated since last week till today no feedback from Tshepiso. One other thing is I had been struggling with showmax end up subcribing in trying to add it to my access, my question is as it is SUPPOSED TO BE A PACKAGE WITH WIFI WHY IS IT NOT PRE INSTALLED OR THIS SHOWMAX THING IS USED TO ***** US INTO TAKING OUT WIFI SO YOU CAN COMBINE IT WITH OUR SUBSCRIPTIONS?? I AM DISAPPOINTED, I AM DISGRUNTLED AND AM ALSO DISSATISFIED WITH YOUR SERVICE, I REGRET WHY DID I TAKE OUT WIFI CONTRACT, BECAUSE IF I LEAVE FOR HOLIDAYS I WILL BE PAYING DSTV FOR NOTHING, SOMETIMES WHEN YOU DO THINGS YOU DO THEM SELFISHLY SO WITHOUT BEING CONSIDERATE OF US AS CUSTOMERS, YOU CAN SEE EVEN HOW SHOWS REPEAT , AND BECAUSE WE ON ACCESS WE GET OLD SHOWS FEW NEW SHOW, IS OUR MONEY NOT OF VALUE? I WANT ACCESS AS STAND ALONE WILL PAY FOR SUBSCRIPTIONS AMOUNT ON THE 2ND BUT FROM 2 JANUARY I WANT IT FIXED. #INC1944029- escalation ref of today spoke to Jabulile on whatsapp@ 07h42
112 replies
17 months ago
DSTV DOESN'T TAKE CUSTOMERS SERIOUS, EVEN REQUESTS ARE NOT HONORED
I signed up for internet that is combined with showmax, I received router on the 1st, the 2 days later I inquired about showmax, then I was told I have been signed for showmax combined with my subscription, since last week I have been sending emails to understand what is going on with showmax, the told to subscribe and when checking it says I need to subscribe, it is day 11 without showmax, yet I will be billed normal amount of R279. I wrote email early hours arround 4am, I haven't received any responsed instead missed calls ×2, the 3rd 1 I realized they are just buzzing not calling. Inthe email I requested that the disconnect me from all subscriptions I have with them , it is 15h31 now, they have not disconnected all my subscriptions, they are buying time. I did mention that I will not pay R180 cooling what what of internet as I started complaining on sunday 3rd, clearly it was before the 7th, and the R88 brought forward I know nothing off, because I signed up for internet and showmax which are on debit order and my access subscription i paid full amount on the 25th of October. My case was escalated , then told showmax will be available onthe 20th or 21st. 58638080 investigate that is my account number
142 replies
18 months ago
Information we provide is not safe
Ever since I started applying on their site I received sms from people who said will help me ge employment that pays a lot, this left me wondering , if the info we give there is it safe, I am concern.
53 replies
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4 Star
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3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
20 (95.23809523809524%)