RE
Rene E
Active since Apr 2021
15
Reviews
0
Industries
Reviews
15 reviews3 months ago
Booking.com now allows reviews from canceled or no show guests
To all business owners. Booking.com now allow guests to leave a public review even if they did not show or cancelled the reservation before arriving at your property. This can impact your business very negatively. Receiving a review from a guest who never experienced your service or facilities can be very misleading. Makes me wonder the accuracy of the reviews in general.
0 replies
16 months ago
Woolworths online not delivering
I ordered some Christmas gifts for my family on the 12th of December. Woolworths gave an estimated delivery on the 18th of December. I did not receive anything. Online my ordered showed delivered. I immediately emailed and called them. They assured me that my order bas not been delivered and will be delivered the very next day. Till date no delivery. Calling them and emailing them has also reached a dead end. No one can assist meaningfully.
0 replies
18 months ago
Foshini Fourways Mall very unfriendly
Two staff members were very unfriendly. It was clear that customer service is not part of their to do list. It made the whole experience negative. To be greeted with a friendly face and a smile goes a long way. The cashier nails were also extremely long. I did not find this very professional.
0 replies
19 months ago
FNB ***** Analyst not responding to my mails
FNB fleet card ***** division deducted money from my business account as they marked a transaction as *****ulent. They then requested proof of this transaction from me, via email. I did send them all the proof nesseccary to make it clear that this transaction was indeed valid and that they wrongly deducted the money from my business account. I never got a response on my mail. Not even a receipt that the mail was received. I tried to call the number provided on the mail, but the number is inactive. I feel very dissapointed in their absolute ignorance. It has been more than two weeks now and no word from FNB. I will not accept FNB fleet cards at my station going forward, as the financial loss is greater than the sale. There was nothing *****ulent about the transaction they pointed out, yet I am the one out of pocket, and all proof is sent is simply being ignored.
53 replies
22 months ago
Walkersons Hotel and Spa, not responsive to a wedding quote.
To wait a month for a wedding quote is not what I would consider good service. Initially, the communication was good. As soon as I started asking a few questions on pricing options, the communication died out. I did send a reminder, but to date, I am still waiting on pricing. This does not make me, as a potential client, feel welcome or attended to. I would rather avoid them for functions.
0 replies
26 months ago
Worst service from Fnb fleet card division
I am a shareholder in a petrol station. FNB fleet card division queried a transaction via email. We did respond timeously, as there was a perfect explanation for this transaction and it was not *****ulent. They never even bothered to respond. I send a second mail, yet no response. Fnb then went ahead and deducted that amount from my bank account, incorrectly so. I tried to resolve this matter via email, no luck. Tried calling numerous times. No luck. This is just terrible service.
56 replies
29 months ago
Capitec bank reversing debichecks.
I have a business where we make use of the debicheck system to collect our outstanding balances from our account holders. According to my knowledge a client can not reverse a debicheck, so I felt safe in using this system. I moved away from Debit orders to Debicheck as I understood the risk is much lower. One of my clients managed to reverse 3 debichecks in the same month that left me with huge financial loss. He had absolute no reason to do so as he did receive the goods. I tried to get answers from Capitec, no luck. No one is even responding to my mail. The staff at the branches also can not assist. The info on the mandate matched the de*****eck. There was absolutely no reason for this client to simply reverse these debichecks. All business owners be weary! This could lead to huge financial loss as Capitec actually allows a debicheck to be reversed. As we are getting no answers as to why, we have closed all our account holders accounts that use Capitec. The risk is just to high.
129 replies
29 months ago
BUSINESS OWNERS STAY AWAY FROM ABSA DEBICHECK
Warning all business owners using ABSA Debicheck. The mandate that gets send to your clients giving you authority to debit their account on a monthy basis means absolutely nothing. Any client can reverse any debicheck at any moment. This happened to me, and ABSA is just simply saying, there is absolutely nothing they can do about it as they can not prohibit a person to transact in their account. They can not prohibit a debicheck to be reversed. This is extremely dangerous for business owners making use of ABSA debicheck to collect their monthly usuage based accounts. This costed me huge losses. When I signed up with ABSA they assured me that a debicheck can not be reversed, now it seems to be a whole different story. Business owners, stay AWAY from ABSA debicheck as far as possible.
72 replies
32 months ago
GLOW Cape Town Possible ****?
I placed an order a few months ago. The order did not arrive. I emailed them to inquire. They assured me that the item will be delivered soonest as they experienced a delay. Which is understandable and acceptable. It's literally been months, and no item was delivered. When I requested a refund, I simply got no reply. Their website states certain delivery terms. They did not keep to it. I would imagine they would then contact the client and notify them if there is any delay. I have to constantly email them to follow up. The second I asked for a refund they went silent. I tried to email them again today, lets hope for a reply. I am starting to wonder of this is not a ****.
0 replies
42 months ago
Consult Corp Realty, stay far away from these agents.
The worst service ever. I was contacted by one of their agents as they had a possible client to rent my property. They collected my house keys from me and unfortunately that was the end of it. I tried to call and communicate with them on so many occasions, no luck. I requested my key back numerous times, still no luck. I honestly do not know what more to do. I just need my key back and want absolutely no part in what they innitially had to offer. I would strongly advise potential clients to stay far away from them. There are better agents out there with far more better offerings and client service. This is very dissapointing.
0 replies
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15 (100%)