VN
Vic N
Active since Apr 2021
5
Reviews
0
Industries
Reviews
5 reviews8 months ago
PATHETIC!!!
Stay away from this place at all costs. I came in at about 21h50 and ordered a burger meal. While seated waiting for my food, a staff member came to the seating area and started mopping, she pushed the mop under the table I was sitting at and I felt the mop graze over my shoe. I asked her if I should go and sit outside and she said rudely said no, scoffed and walked away. I got my food shortly thereafter and began eating, I found contaminates in my food that were black, foul smelling, hard and feels like I chipped my tooth. I went to the front counter to inform the manager who said to me the handover/changeover process was not done properly and they didn’t clean this process was at 17h00. She then wants to make me another burger and when I look at the grill section, I can see the chemicals that have been app**** to the grill bubbling and frothing whilst being activated by heat. I refused saying I don’t trust it. Another manager walked in from outside smelling of marijuana and took over the situation. Whilst debating with me on his standpoint, the same cleaner takes the mop again and mops next to me pushing the mop over my feet and wetting my shoes with filthy foul smelling water. This is the worst experience I have ever had in a restaurant in the last 10yrs. I work and own a service business in the restaurant industry and I can safely say first hand, that was grill contamination and a build up of burnt meat, fat, oil and grease. For a corporate store, this is shameful and pathetic!!!
53 replies
19 months ago
PATHETIC !!!!
The customer service from this business is PATHETIC. They answer phones and do not have the correct information to offer you as a client. People give you different information and different pricing and get angry and raise their voices at you when you question why???
0 replies
30 months ago
My experience dealing with Gia was absolutely impeccable
My experience dealing with Gia was absolutely impeccable. Gia is kind, caring and considerate of patients needs and requirements. Gia is knowledgeable and informed with processes and policies of claims, claim resolving and troubleshooting blockers accordingly. Well done Gia !!!
131 replies
36 months ago
FNB PRIVATE CLIENTS FNB SOUTH AFRICA FNBSA
Your application and your people failed me for R40 000.00 today. I loaded a beneficiary and attempted to do a payment thereafter and it gave me an error whilst processing the transaction. I logged out and back in again to check if the payment went through under the beneficiary payment history option and found it to be blank with no payment reflecting. I do the payment again and it goes through twice? Now they "cannot help me". Your slogan says how can we help you? Ironic don't you think? We are encouraged as FNB Private Clients to use our Apps to do all we need as we earn Ebucks etc. The private banker allocated to me has not been answering or returning my calls for the past 2 days. Maybe time to shift bank I think? A double payment goes through 63 seconds apart of each other, for the exact same amount, from the exact same account to the exact same beneficiary and it goes through undetected? Is this why so many FNB Private Clients are subjected to minimal transaction value *****? Your contact centre agent "Nokuthula Mngomezulu" has no clue what she is doing and wasted an hour and a half of my time on a call to ultimately say "We cannot help you".
106 replies
60 months ago
1 Discovery Place Sandton Drive Centre
Samu from Discovery Insure is knowledgeable, kind, caring and considerate. Very well mannered and respectful. Techno Savvy and keeps up with what customers need to know!!! Brilliant, well done Guys!!!
53 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)