DE
Dylan E
Active since May 2021
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Very ************* payment system
So I have the Makro Credit app (RCS credit) installed on my phone. I make two payments to my credit account on a Sunday. The money comes off my bank, and then the app gets stuck on payment processing. What is this about? I pay money and it just doesn't pull through onto my credit on the app. How can we trust a company like RCS or Makro, when we as good samaritans pay our accounts and then we get left questioning if our hard earned money has actually even gone into our account. Now I have to investigate if my money has gone into my account! Not acceptable!
1 reply
3 months ago
Lackluster service from TCL. Think twice before buying this brand!
Although TCL has amazing TVs, their technician and customer service is pathetic. My TCL tv (55 inch QLED), is not even 8 months old, and I have an issue with the power board. Not only that, I had to wait all day for the technician to come to my place, at 19:30 that evening, only for him to say that because the tv is older than 6 months, they cannot offer any form of refund, and they have to replace the power board. I have been waiting now for over 2 weeks to get this issue sorted. Surely a number one rated TV brand shouldn't give a lackluster service like this. It's not like the tv was cheap. Also what's to say that the tv will even work when the power board is replaced. If it doesn't work, then how much longer am I expected to wait. Come on TCL. This is very bad service for a brand and product that should be top notch
0 replies
23 months ago
Delivery was efficient
Delivery was efficient. The drivers Victor and Mbo were very helpful and friendly. Their customers service was exemplary
1 reply
51 months ago
Terrible returns policy. Misleading!
Very bad returns policy Makro offers. I bought a set of curtains, fitted them to find out they were not the same color as the ones I already had. I tried to pack them back into their original packaging and unfortunately the plastic opened up on the side, as the packaging is not the strongest. Took them back to be told no return because the plastic was open. How is it possible to try something, if you can't open the packaging? Very upset that their return policy actually doesn't allow you to return things. One day difference and my return was regected.
1 reply
62 months ago
Horrendous experience with Nissan
To be frank, if I could give Nissan a no star rating I would. Here's my story with them. In 2019 my girlfriend and I decided to buy a brand new Nissan Micra. We went through to Motus Nissan Durban, on South Coast road. Needless to say, the service we received was horrendous. We had to phone the agent (I will not name him, as to allow some dignity) to follow up on our own purchase. After having to pretty much do the sales agents' job, we finally got the vehicle, without the *****y mags that it should have had on. We were told that the mags were discontinued because they were getting cracked. Sounds like a bull story to me, just so they could get the sale. We were then told that the mags would be an extra R 14 000. They should have come with the model we purchased, for free. On top of the horrendous service, the vehicle came with a stop/start fault. My girlfriend sent the vehicle in twice to get the fault fixed, but to no avail. They belittled her because she was a female, not taking her seriously. I then spoke to the workshop manager and we discussed to have a new battery fitted. Fast forward to now, and we still have not received a new battery. We have just been forgotten. Now new issues. The radio volume dial does not function properly, after we have barely used it. If you try to turn the volume up, it goes faulty. There is also an issue with the gears not going into reverse and first gear on occasion. Please tell me, how I as a consumer should expect this from such a big company? If this matter is not taken seriously, I will report this to the ombudsman, and look for legal action. It is completely unacceptable from the Nissan brand to be treated like this. We expected more from you.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)