CR
Cornelia R
Active since May 2021
5
Reviews
0
Industries
Reviews
5 reviews5 months ago
Next day delivery and I ordered mid day
Next day delivery and I ordered mid day. Friendly and Efficient service
0 replies
12 months ago
Poor Experience with Dynamic Airport Parking – No Response to Complaint.
Subject: Poor Experience with Dynamic Airport Parking – No Response to Complaint. (Michele Harris 082 742 3820 Employee who was suppose to come back to me with an answer). info@dynamicparking.co.za website@dynamicparking.co.za I have used Dynamic Airport Parking on several occasions: 13/06/2023, 02/09/2023, and 27/08/2024. However, on 10 March 2025, the company was non-existent at the location, leaving me stranded. I submitted a complaint afterward, with numerous follow up emails, but as of now, I have received no response whatsoever. This level of customer service is unacceptable. Ignoring a formal complaint shows a total disregard for customers. See below my formal complaint : Subject: Formal Complaint – Vehicle Booking Issue on 10 March 2025 Dear Dynamic Parking, I am writing to formally express my disappointment with the service I received when dropping off my vehicle at OR Tambo International Airport on 10 March 2025. Despite booking my vehicle in advance on 13 February 2025 and providing all necessary details, I encountered significant issues that resulted in inconvenience and additional costs. Issues Encountered: Lack of Preparedness: I let you know at 07:14 I should be there at 07: 20. I received a message "COOL" with directions to Parkade 2 South and a instruction to go to Level 4H as 3H boom are not working. Upon my arrival at 07:32, no driver were waiting for me. After numerous phone calls to you, I was informed at 07:44 that the assigned personnel had not been notified of my booking. This caused unnecessary delays and confusion. Absence of Proper Documentation: The individuals sent to collect my vehicle after numerous phone calls to you had no official paperwork, including the standard tear-off slip. Given security concerns, I was unable to hand over my vehicle without proper proof of collection. Financial Loss: Due to the disorganization and lack of communication from your team, I had no choice but to park my vehicle myself, incurring a cost of R1,210.00 instead of the expected R540.00—an unnecessary extra expense of R670.00. I have used your services many times before and have always found them reliable. However, this experience has left me extremely disappointed. Resolution Requested: I would appreciate your response on the following: Compensation for the additional parking costs incurred due to your team’s failure to provide the agreed-upon service. An explanation of what went wrong and the measures you will implement to prevent this from happening again. Additionally, as I will be flying again in May 2025, I need reassurance that my booking will be handled professionally and efficiently this time. I look forward to your prompt response outlining how you intend to resolve this matter. Sincerely,
0 replies
57 months ago
Discovery Insure
Client wanted to cancel policy due to financial obligations, then I spoke to her and she decided not to. Mathibedi Chueu from the Retentions department made the plan active again on the same day and reduce her premium for her. She is so happy... and me. Thank you Mathibedi Chueu from the Retentions department for your excellent service. We appreciate it. CorneRH and Mrs Vd Merwe.
53 replies
60 months ago
EXTREMELY BAD BAD BAD SERVICE, EXTREMELY ANNOYED CUSTOMER ! CANT BELIEVE YOU CAN BE SO IGNORANT !
Vodacom Complaint : I have phoned Vodacom on no 135 date 12 March 2021 to cancel my Vodacom Tablet Contract 0662205919. It was suppose to be done 04 April 2021. To my surprise they billed me again 03/5/2021. When I phone them on 135 12/05/2021, they said it I get cut off to phone 0821958. They then said they can not help met as the person who started the cancellation must finished it. I must phone 0315333000. I have been phoning that number 8 times and all you hear is music and then the call is cut. Not even a robot speaking to me. No options available to press 1 or 2. What a JOKE ! I phoned Vodacom 0821958 back 9 times telling the same story every time and they tell me the same story every time they cannot help me, I must phone the 031 number. And they keep telling me they cannot help me, the more I explained to them that there is no one at 0315333000 they say that is the number I must phone, They listened to my phone call on 12 March and they heard I said I want to CANCEL ! All my phone calls to them they keep saying they cannot cancel, some Goman or Gowan person started the cancellation and must finished it, Maybe he/she is sick or dead, they also do not have an alternative number for me or email to contact. I got annoyed and said to them I deal with Vodacom and not some other company they hire to help them (rewards company), they must cancel my contract. They said they cant. It is still not cancelled, they are still deducting the amount every month and unfortunately I cannot stop my debit order because I do have my other phone on there. VODACOM ! WHAT IS WRONG WITH YOU ? Then a Khaya from Vodacom said I must phone the Vodacom Store on 012 492 2905, they will be able to cancel. And because he gave me an alternative number I must give him a Hello Peter nice score and he emailed me the link to my email address. I phoned the store 012 4922905 and they said they cannot help me, they do not do cancellations since 2012, only 0821958 do. HOW AM I GOING TO GET MY CONTRACT CANCELLED EVERRRRRRRR VODACOM ?
106 replies
60 months ago
Vodacom Tablet Cancellation
Khaya been very helpful. After 7 calls to Vodacom he took the time to listen and help me.
53 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)