DA
Dynamic Airport Parking
Claimed Business
DA
Performance(last 12 months):
#2Ranked In Other
-100 NPSUnlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sibonelo M
1 reviews | Active since Jan 2020
27 Sept 2025, 13:44
Disappointing Awful Parking
What's the point of having one contact number and a set of instructions to call you 20 minutes before reaching OR Tambo international airport, if YOU don't even answer your phone? I've never been so disappointed and highly frustrated. Then to have YOU call me when I'm already at the boarding gate sling if I'm still on my way, yet YOU didn't meet me at Level 3. I ****** called YOU 5 times and even sent an email before leaving my place which is 32 minutes away to tell you I'm not getting any joy coz nobody is answering. Then YOU are gonna gaslight me saying you had a problem with your number and asked if I didn't contact you on the other number... What a joke!!! Your website only has one number and that's the only number on my reservation with YOU, so for you to tell me about your problems with your number yesterday then I was supposed to contact you on the other number is ridiculous!!!
Helpful (0)
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Sibonelo M
1 reviews | Active since Jan 2020
27 Sept 2025, 13:44
Disappointing Awful Parking
What's the point of having one contact number and a set of instructions to call you 20 minutes before reaching OR Tambo international airport, if YOU don't even answer your phone? I've never been so disappointed and highly frustrated. Then to have YOU call me when I'm already at the boarding gate sling if I'm still on my way, yet YOU didn't meet me at Level 3. I ****** called YOU 5 times and even sent an email before leaving my place which is 32 minutes away to tell you I'm not getting any joy coz nobody is answering. Then YOU are gonna gaslight me saying you had a problem with your number and asked if I didn't contact you on the other number... What a joke!!! Your website only has one number and that's the only number on my reservation with YOU, so for you to tell me about your problems with your number yesterday then I was supposed to contact you on the other number is ridiculous!!!
0
Replies (0)CR
Cornelia R
1 reviews | Active since Jan 2020
22 Apr 2025, 09:24
Poor Experience with Dynamic Airport Parking – No Response to Complaint.
Subject: Poor Experience with Dynamic Airport Parking – No Response to Complaint. (Michele Harris 082 742 3820 Employee who was suppose to come back to me with an answer). info@dynamicparking.co.za website@dynamicparking.co.za I have used Dynamic Airport Parking on several occasions: 13/06/2023, 02/09/2023, and 27/08/2024. However, on 10 March 2025, the company was non-existent at the location, leaving me stranded. I submitted a complaint afterward, with numerous follow up emails, but as of now, I have received no response whatsoever. This level of customer service is unacceptable. Ignoring a formal complaint shows a total disregard for customers. See below my formal complaint : Subject: Formal Complaint – Vehicle Booking Issue on 10 March 2025 Dear Dynamic Parking, I am writing to formally express my disappointment with the service I received when dropping off my vehicle at OR Tambo International Airport on 10 March 2025. Despite booking my vehicle in advance on 13 February 2025 and providing all necessary details, I encountered significant issues that resulted in inconvenience and additional costs. Issues Encountered: Lack of Preparedness: I let you know at 07:14 I should be there at 07: 20. I received a message "COOL" with directions to Parkade 2 South and a instruction to go to Level 4H as 3H boom are not working. Upon my arrival at 07:32, no driver were waiting for me. After numerous phone calls to you, I was informed at 07:44 that the assigned personnel had not been notified of my booking. This caused unnecessary delays and confusion. Absence of Proper Documentation: The individuals sent to collect my vehicle after numerous phone calls to you had no official paperwork, including the standard tear-off slip. Given security concerns, I was unable to hand over my vehicle without proper proof of collection. Financial Loss: Due to the disorganization and lack of communication from your team, I had no choice but to park my vehicle myself, incurring a cost of R1,210.00 instead of the expected R540.00—an unnecessary extra expense of R670.00. I have used your services many times before and have always found them reliable. However, this experience has left me extremely disappointed. Resolution Requested: I would appreciate your response on the following: Compensation for the additional parking costs incurred due to your team’s failure to provide the agreed-upon service. An explanation of what went wrong and the measures you will implement to prevent this from happening again. Additionally, as I will be flying again in May 2025, I need reassurance that my booking will be handled professionally and efficiently this time. I look forward to your prompt response outlining how you intend to resolve this matter. Sincerely,
Helpful (0)
|Replies (0)CR
Cornelia R
1 reviews | Active since Jan 2020
22 Apr 2025, 09:24
Poor Experience with Dynamic Airport Parking – No Response to Complaint.
Subject: Poor Experience with Dynamic Airport Parking – No Response to Complaint. (Michele Harris 082 742 3820 Employee who was suppose to come back to me with an answer). info@dynamicparking.co.za website@dynamicparking.co.za I have used Dynamic Airport Parking on several occasions: 13/06/2023, 02/09/2023, and 27/08/2024. However, on 10 March 2025, the company was non-existent at the location, leaving me stranded. I submitted a complaint afterward, with numerous follow up emails, but as of now, I have received no response whatsoever. This level of customer service is unacceptable. Ignoring a formal complaint shows a total disregard for customers. See below my formal complaint : Subject: Formal Complaint – Vehicle Booking Issue on 10 March 2025 Dear Dynamic Parking, I am writing to formally express my disappointment with the service I received when dropping off my vehicle at OR Tambo International Airport on 10 March 2025. Despite booking my vehicle in advance on 13 February 2025 and providing all necessary details, I encountered significant issues that resulted in inconvenience and additional costs. Issues Encountered: Lack of Preparedness: I let you know at 07:14 I should be there at 07: 20. I received a message "COOL" with directions to Parkade 2 South and a instruction to go to Level 4H as 3H boom are not working. Upon my arrival at 07:32, no driver were waiting for me. After numerous phone calls to you, I was informed at 07:44 that the assigned personnel had not been notified of my booking. This caused unnecessary delays and confusion. Absence of Proper Documentation: The individuals sent to collect my vehicle after numerous phone calls to you had no official paperwork, including the standard tear-off slip. Given security concerns, I was unable to hand over my vehicle without proper proof of collection. Financial Loss: Due to the disorganization and lack of communication from your team, I had no choice but to park my vehicle myself, incurring a cost of R1,210.00 instead of the expected R540.00—an unnecessary extra expense of R670.00. I have used your services many times before and have always found them reliable. However, this experience has left me extremely disappointed. Resolution Requested: I would appreciate your response on the following: Compensation for the additional parking costs incurred due to your team’s failure to provide the agreed-upon service. An explanation of what went wrong and the measures you will implement to prevent this from happening again. Additionally, as I will be flying again in May 2025, I need reassurance that my booking will be handled professionally and efficiently this time. I look forward to your prompt response outlining how you intend to resolve this matter. Sincerely,
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Replies (0)MZ
Maria Z
1 reviews | Active since Jan 2020
2 Dec 2024, 08:01
DAMAGE TO CAR
I cannot urge enough that people NOT make use of this service! The car was returned to me with a crack that ran the length of my windscreen. I requested to speak to someone at the airport but was met with untrained personnel who had no idea wat the procedure in such a case would be. I was given the contact number of Michelle who not only did not pick up the phone but also did not even bother to return my call. I received a half hearted email stating that it must have been weather or a stone. It is clear from the reviews here that reckless driving and damage to vehicles is a common occurrence and that Dynamic Airport Parking is simply not to be trusted.
Helpful (0)
|Replies (0)MZ
Maria Z
1 reviews | Active since Jan 2020
2 Dec 2024, 08:01
DAMAGE TO CAR
I cannot urge enough that people NOT make use of this service! The car was returned to me with a crack that ran the length of my windscreen. I requested to speak to someone at the airport but was met with untrained personnel who had no idea wat the procedure in such a case would be. I was given the contact number of Michelle who not only did not pick up the phone but also did not even bother to return my call. I received a half hearted email stating that it must have been weather or a stone. It is clear from the reviews here that reckless driving and damage to vehicles is a common occurrence and that Dynamic Airport Parking is simply not to be trusted.
0
Replies (0)NM
Nelisiww M
1 reviews | Active since Jan 2020
9 Nov 2024, 10:17
Theft from my vehicle
I left my car with Dynamic car park at O.R Tambo on Monday 04/11/2024. I had some personal belongings in the boot as I had come from a girls weekend, amongst my belongings was a 26' curly wig which went missing. Upon raising this with Wendy who is the manager, she told me that her workers are men and will have no use for it, I said to her men know and have women, also if it is men of color then they know the worth of that hair. She did not investigate my issue any further and told me that because I don't declair any valuables on the form there is absolutely nothing she can do! This was very disappointing and I wonder how many people have been ****** from and management does nothing! NEVER use this service, and if you must then make sure you have nothing of value in it as the people employed are *******!
Helpful (0)
|Replies (0)NM
Nelisiww M
1 reviews | Active since Jan 2020
9 Nov 2024, 10:17
Theft from my vehicle
I left my car with Dynamic car park at O.R Tambo on Monday 04/11/2024. I had some personal belongings in the boot as I had come from a girls weekend, amongst my belongings was a 26' curly wig which went missing. Upon raising this with Wendy who is the manager, she told me that her workers are men and will have no use for it, I said to her men know and have women, also if it is men of color then they know the worth of that hair. She did not investigate my issue any further and told me that because I don't declair any valuables on the form there is absolutely nothing she can do! This was very disappointing and I wonder how many people have been ****** from and management does nothing! NEVER use this service, and if you must then make sure you have nothing of value in it as the people employed are *******!
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Replies (0)MH
MH
Michael H
1 reviews | Active since Jan 2020
25 Apr 2024, 08:21
Reckless driver
While the parking service worked as advertised I did receive a report from tracker that the vehicle was driven at excessive speed. The driver from DAP managed to reach 154km/h between the airport and their parking facility. This is not only reckless but stupid; a lot of cars have trackers on them. I've reported this to the company but not received a response. I would highlight to DAP that they are liable for any damage caused by their drivers.
Helpful (0)
|Replies (0)MH
Michael H
1 reviews | Active since Jan 2020
25 Apr 2024, 08:21
Reckless driver
While the parking service worked as advertised I did receive a report from tracker that the vehicle was driven at excessive speed. The driver from DAP managed to reach 154km/h between the airport and their parking facility. This is not only reckless but stupid; a lot of cars have trackers on them. I've reported this to the company but not received a response. I would highlight to DAP that they are liable for any damage caused by their drivers.
0
Replies (0)CP
Corne P
1 reviews | Active since Jan 2020
10 Dec 2023, 12:17
DAP parking ****mers
Booked parking with looking4parking,quote for 1 days parking was R160 , paid the a deposit R49 via credit card , dropped car off at OR Tambo on Wednesday morning and landed Thursday evening, called number and driver was waiting when we came into parking, when driver handed keys over ,he requested that i pay R200 for the service in cash. When I query it he became extremely aggressive saying i must pay the amount even that the quote was R160 . Will never use these DAP parking ever again , bunch or ******…..
Helpful (0)
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Corne P
1 reviews | Active since Jan 2020
10 Dec 2023, 12:17
DAP parking ****mers
Booked parking with looking4parking,quote for 1 days parking was R160 , paid the a deposit R49 via credit card , dropped car off at OR Tambo on Wednesday morning and landed Thursday evening, called number and driver was waiting when we came into parking, when driver handed keys over ,he requested that i pay R200 for the service in cash. When I query it he became extremely aggressive saying i must pay the amount even that the quote was R160 . Will never use these DAP parking ever again , bunch or ******…..
0
Replies (0)JP