MJ
Mara Jansen Van Rensburg
Active since May 2021
17
Reviews
0
Industries
Reviews
17 reviews7 months ago
WATCH OUT FOR ****MERS - DOES NOT MATTER WHO CALL YOU FROM WHICH BANK, NEVER ANSWER OR TELL THEM WHEN YOU ANSWERED YOU WILL GO DIRECTLY TO THE BANK YOURSELF!
Yesterday, my account with Absa was hacked. How it started, I received a call from Nedbank Bank (True Caller identified it as legit). I answered and spoke to Sharon Gloff, Employee No. MP667378 and she asked me whether I was aware that AMAZON is taking money of my account. I was immediately in a spin and said no that I am not aware and that I never buy anything from AMAZON. I immediately looked at my sms notifications and saw all these monies taken from my account by Nedbank to AMAZON. She then said she is going to put me through to Absa's ***** Department and gave me the following reference: 1328983605. This comes through as very confusing - because the sms notifications shows Nedbank, but Absa is assisting me. I then was connected to the "so-called" ***** Department, and was told that I should log onto my banking app so that they can help me to reverse the monies taken from my account. I believed them and did all they said. I was then told to reverse the amount of R10400, with them guiding me. Once the reversal was done I was told that it will take about 90 minutes for the money to be reflected back into my account. I kept on telling her that all my money is still in my account and should I not rather transfer it to my husband's account. I was told NO and that all was well, and that they are also at the same time updating my banking app. The women said she will call me after 90 minutes; however, I never heard back from her. At 5pm last night, I decided to go onto my banking app, only to find that R10,900 was taken from my account. I immediately transferred all the rest over to my husband's account and then phoned Absa's ***** Department. I was told that Absa will never ask me to go onto my banking app to assist me, however, I find this untrue, since I have paid a huge amount onto our home loan in early September, and was asked to go onto my Banking App to transfer the money into our home loan account, which was safe and secure. I was furthermore told by the Agent in ***** Department that I must go and do an affidavit at the SAPS and e-mail it to them for further investigation and was given the reference: 14369198. He also told me that no Absa employee are allowed to give their employee number to anyone. Because a similar ***** situation happened with me in October 2023 and SAPS did nothing and Nedbank was not willing to pay my money back, I just refused to go to SAPS! I wish we can go back to the olden days when you received your pay in an envelope, then I know my money will be safe and secure! I have absolutely no trust in any of our banks anymore! NB: My husband does not have a job; I am the breadwinner and now we sit with basically no money! Very heartbroken, because my hard-earned money is now in a ****mer's hands, who might be shopping now and laughing, whereas I am crying and am stressed out!
53 replies
10 months ago
Big Al's forcing staff to resign
Big Al's in Modimolle is forcing my nephew to resign against his will due to personal issues between him and the owner's son. This will not be tolerated any longer. I am going to now seek assistance from one of our attorneys to assist my nephew with his situatin at Big Al's!
0 replies
26 months ago
Dorsland, Modimolle, You are Tops!
Dorsland Restaurant at Modimolle, is one of the best restaurants in town. Their food, service and entertainment are excellent. Food prices are very affordable and the most delicious food one can think of. It also cater for children and have a beautiful playground with lots of fun to do while mom and dad eat their treats. You are always very welcomed by the staff and managment of Dorsland. I would recommed it to anyone who would like to enjoy a nice light meal or any meal for that matter. Dorsland, you are TOPS!
0 replies
27 months ago
BetterSure / 4-sure - Excellent Claim Assistance
During December we have had two incidents where first our borehole pump broke and two weeks later our solar geyser. We live on a farm and during these happenings I was on leave and have had no emergency numbers to call BetterSure to assist with the aforementioned. My husband then decided to call two different Service Providers to urgently assist us. I have last week send through my claim i.r.o. the borehole pump, and Whitney Thomas from 4-sure (whitney.thomas@4-sure.net) assisted me and I was refunded, after they obviously took the excess, within 1 working day, after my claim was verified. I am extremely happy with the service I received from Whitney and I trust that this service will continue to be of excellence!
128 replies
29 months ago
EXCELLENT SERVICE FROM CAPITAL LEGACY (WILLS)
I had to change banks and debit orders due to ***** being committed internally in my previous bank and at the same time change all my debit orders over to my new bank. The change in banks happened on Friday, 17 November 2023, and I received excellent service from Ms Dikeledi Seripe from Capital Legacy. My debit orders with them were treated by her with the utmost urgency, which is very much appreciated. Thank you Ms Dikeledi Seripe for your professional and excellent service! With much appreciation. Mara Jansen Van Rensburg
72 replies
32 months ago
Beware - Infinite Debt Solutions take your money for nothing! I am not even on debt review!!!!
I was ****med by Infinite Debt Solutions. They took a lot of money from my bank account this morning and I am not even on debt review! My bank cannot reverse the debit order, since Infinite Debt Solutions already put it on my account on 17 July without my knowledge! Reason why the debit order cannot be reversed! I have sent them several emails and WhatsApp messages to urgently reimburse me, but I don't get any responses! I would appreciate if Shaundre of Infinite Debt Solutions can urgently respond to me and ensure I get reimbursed by COB today, alternatively, tomorrow morning, 26 August 2023!
0 replies
37 months ago
SIZWEHOSMED TERMINATED OUR MEMBERSHIP WITHOUT OUR KNOWLEDGE, REFUSE TO PAY OUR MEDICAL BILLS AND TOOK DOUBLE PAYMENT FROM MY BANK ACCOUNT I.R.O. MEMBERSHIP!
We are with Hosmed since 1 September 2009 and never experience any problems with doctor's bills paid or any other issues. Since Sizwe and Hosmed merged, I think in 2021/2022, we only received bad experiences with them. I have previously added a review on them on Hello Peter, regarding medical bills not paid, and then in December 2022, someone at SizweHosmed terminated our medical aid, without notifying us. What is extremely strange, is that we were told on 2 March 2023, when my husband wanted to go and collect our chronic medication (latter of which we have had to pay cash for), that our medical aid was terminated, however, we still collected our chronic medication for the months January and February 2023. We were informed by our Medical Aid, on 2 March 2023, that our medical aid was terminated in December 2022, due to us not paying our monthly membership contributions. Reason for this enquiry escalated from the fact that we could not collect our Chronic Medication for the month of March 2023. We have had to pay cash in the amount of R664.25. I have sent SizweHosmed proof of payment for December 2022, as well as, January and February 2023. What is very strange to me is, the fact that we could still collect our chronic medication for the months January and February 2023, without any issues. My husband, on 2 March 2023, also received a voice message on his cell phone from Ivy, Agent working for our medical aid, confirming that our medical aid was terminated. I have again escalated the message from Ivy to Loyiso, who in turn looked into our membership and confirmed that it was terminated. I explained to her that we always pay our membership via EFT and also attached proof of payment. I also insisted that I speak to their Manager to have this issue resolved since I am a cancer patient and my husband is on chronic medication. Loyiso, on 2 March 2023, asked me for my contact details, which I provided to her, however, I was never contacted by their Manager or any other party from SizweHosmed. A few minutes after I have provided my contact details to Loyiso, my husband (main member), received a sms stating that our medical aid was re-instated! I have in between received forms from SizweHosmed to complete in order to become members again, which I refused, since we did not terminate our medical aid with them nor did we skipped any membership contributions. On 7 March 2023, I provide Loyiso the Clicks statement and the till slip for the medication which we have had to pay for on 2 March 2023, which Loyiso in turn forwarded to their claims department. I have not since received any money back from SizweHosmed. As mentioned earlier, I am a cancer patient, and my complaints started with SizweHosmed, due to them not paying my cancer bills in full and I keep on having to pay in. Cancer is a PMB and my medical aid contribution per annum is R546,000 per annum. My husband received an e-mail with an attachment from Ampath, and letter stated that he will be handed over to ITC if the outstanding invoice owed to Ampath was not paid within 20 days from the day of receipt I then, on 6 March decided to let SizweHosmed rather debit my account in order to avoid termination of our medical aid in future and to also avoid us having to pay via EFT. I received an e-mail from Loyiso on 15 March stating the following: "Kindly note that your claims are processed for the next weeks payment run". Till date my claims were not paid and I have had no option but to pay Ampath. . I eventually ended up paying this bill to avoid my husband being placed on ITC. A day after I have paid the outstanding bill to Ampath, I received an e-mail from Ampath confirming that SizweHosmed eventually paid the bill and that I am now in credit with Ampath. On the morning of 26 March 2023 I received an sms from my bank regarding my debit orders, only to find that SizweHosmed took a double membership fee in the amount of R15,270.00 instead of R7,635.00. I immediately e-mailed both membership at SizweHosmed, as well as, Loyiso, to have the amount of R7,635 plus my outstanding claim paid back into my account, however, to no avail. I was informed due us skipping payment for March 2023, they took a double payment because we pay our medical aid up front (thus the payment taken was both for March and April 2023 respectively). I have sent Loyiso, Dineo and Membership proof of all our payments since my husband resigned from his employer in April 2022 and yet again, I just do not get any responses from SizweHosmed. My LOGIC is telling me: Since we belong to Hosmed, now SizweHosmed since 1 September 2009, never skipped membership payment (proof provided to SizweHosmed), how can they now tell me that we are one month behind in paying our membership! Absolute nonsense!!!!!! Kindly take into consideration: My husband no longer work due to the fact that he had an injury on duty and his ex-employer refused to pay him for the injury on duty. The reason for him resigning was because he lost 50% of his income and his job entailed that he must walk between airplane hangars to inspect it for fire-safety. Due to his IOD, he cannot walk far distances and his employer was not willing to accommodate him. I am now the sole bread winner and am liable to pay all our debt, and unfortunately, I cannot afford, due to also my illness having cancer (now in remission), to go through these agonies with my medical aid just to pay my cancer invoices and my husbands' chronic medication. We might maybe once or twice a year go to a GP and we do not exhaust our medical aid at all. I am still waiting to be refunded for the double membership taken off my bank account. I have sent several e-mails to Loyiso Nqeto, Dineo Shuping and Membership, however, I do not get any results! Financially, we are now under tremendous pressure and would now like to have all these issues resolved! Please, I am now begging you to assist me to resolve all my issues with SizweHosmed. NB: For all of the above I have proof in e-mail format. Thank you, Mara Jansen Van Rensburg
159 replies
38 months ago
Die Koffie Kan - The Best Restaurant in Nylstroom
Wow, what an experience to go to Die Koffie Kan at Nylstroom. There service is excellent and the food is great! My husband and I usually go to Die Koffie Kan once a month, after pay-day, of course, and enjoy a nice, delicious meal in an extremely relaxing environment. It is a must to go!
0 replies
43 months ago
BAD PATIENT SERVICE: SIZWE HOSMED IS NOT PAYING MY CANCER BILLS, EVEN AFTER I BEG THEM TO DO SO, AS CANCER IS A PMB AND SHOULD BE PAID BY THE MEDICAL AID
I was diagnosed with Cancer in March 2021 and at that time we were on Hosmed Medical Aid, which paid my cancer bills without any issues. Ever since Hosmed and Sizwe have merged, I am battling to get Sizwe Hosmed Medical Aid to pay my outstanding cancer bills! I have begged, I have send numerous e-mails attaching the doctor's bills, but to no avail. I am now really giving up and have decided to complain on Hello Peter, perhaps I will receive better service from Sizwe Hosmed Medical Aid. Cancer is a PMB and all medical aids are liable to pay for cancer treatment, however, as of late, as I mentioned earlier, I have to beg or alternatively pay the medical bills myself. My husband is on pension and I am the breadwinner, and cannot afford to pay my medical bills myself! Unacceptable service from Sizwe Hosmed
266 replies
46 months ago
DO NOT USE LS WENDY'S - THEY TAKE YOUR MONEY AND DISAPPEAR!!!
We have contacted LS Wendy's for a quotation for 1 log home and two loose standing wendy houses. The total quotation was R91,500.00. Lucas, seemingly the owner, kept on asking my husband for money up-front, which my husband indeed paid into his account to come and build the aforementioned for us on our Farm in Limpopo. Lucas and his team came and half way build the log home and disappeared last week Friday (1 July 2022). My husband keeps on contacting him and ask him when he will be back to finish the work, however, Lucas insist that my husband must pay him R15,000.00 more, since he must pay his workers and do not have enough capital to do so. My husband again spoke to Lucas last night (4 July), who then indicated that he will come, only if my husband now pays him R6000.00! What nonsense! This is totally unacceptable and it leaves us no choice but to hand him over to a Sheriff to locate him, in order to start court proceedings against him! Lucas' contact number is: 081 009 5666. If there is someone out there who can perhaps help us, it will be welcomed. I am not sure if the same happened with other people who made use of LS Wendy's! We have lost a lot of money (husband's pension money), we are extremely anxious and deeply disappointed.
0 replies
Review Distribution
5 Star
8 (47.05882352941177%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (52.94117647058823%)